# Beta 17.1.517.3008 issues

**URL:** <https://forums.toadworld.com/t/beta-17-1-517-3008-issues/58875>\
**Category:** Toad for Oracle - Beta\
**Created:** [January 31, 2024, 8:22pm UTC](https://forums.toadworld.com/t/beta-17-1-517-3008-issues/58875 "2024-01-31T20:22:12Z")\
**Posts on this page:** 18\
**Page:** 2

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**Author:** ![Ihor\_Taranenko](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/ihor_taranenko/32/13482_2.png) [@Ihor\_Taranenko](https://forums.toadworld.com/u/Ihor_Taranenko)\
**Post date:** [February 12, 2024, 3:54pm UTC](https://forums.toadworld.com/t/beta-17-1-517-3008-issues/58875/21 "2024-02-12T15:54:59Z")

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> Open Toad, do not make connection, do not open any other windows, close Toad

Closes OK

> Open Toad, make connection, close any windows that automatically open, close Toad

Closes OK

> Open Toad, do not make connection, open Editor, close Toad

Closes OK

> Disable themes and then do something you know will leave Toad process running and close Toad

- Run Toad /VIRTUAL CLEAN
- Connect, Edit "select...", obtain exec plan
- Close Toad Main window
- "Save" confirmation appears over the Main window
- "Commit" confirmation appears over the Main window
- Closes OK

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**Author:** ![ccevallos](https://avatars.discourse-cdn.com/v4/letter/c/b782af/32.png) [@ccevallos](https://forums.toadworld.com/u/ccevallos)\
**Post date:** [February 12, 2024, 4:14pm UTC](https://forums.toadworld.com/t/beta-17-1-517-3008-issues/58875/22 "2024-02-12T16:14:31Z")

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Running like this:  
"C:\Program Files\Quest Software\Toad for Oracle Beta\Toad.exe" /VIRTUAL CLEAN

Open Toad, do not make connection, do not open any other windows, close Toad  
DOES NOT close.  
Toad The screen remains frozen as an image as if it were wallpaper

Open Toad, make connection, close any windows that automatically open, close Toad  
DOES NOT close.  
Toad The screen remains frozen as an image as if it were wallpaper

Open Toad, do not make connection, open Editor, close Toad  
DOES NOT close.  
Toad The screen remains frozen as an image as if it were wallpaper

Disable themes and then do something you know will leave Toad process running and close Toad  
Always Toad runs without a theme.  
DOES NOT close.  
Toad The screen remains frozen as an image as if it were wallpaper

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<div class="post-metadata">

**Author:** ![Ihor\_Taranenko](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/ihor_taranenko/32/13482_2.png) [@Ihor\_Taranenko](https://forums.toadworld.com/u/Ihor_Taranenko)\
**Post date:** [February 12, 2024, 4:17pm UTC](https://forums.toadworld.com/t/beta-17-1-517-3008-issues/58875/23 "2024-02-12T16:17:24Z")

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Now:

1. Returns to my configuration

2. "Do something I know will leave Toad process running"

3. Main Window closes BEFORE queries

4. Toad process running.

5. Start Toad

6. Disable Color Schemas

7. "Do something I know will leave Toad process running"

8. Main Window closes AFTER queries

9. Toad process IS NOT running.

**Conclusion**  
Toad process remains running when Color Schemas is enabled.

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**Author:** ![mstaszew](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/mstaszew/32/23_2.png) [@mstaszew](https://forums.toadworld.com/u/mstaszew)\
**Post date:** [February 12, 2024, 4:21pm UTC](https://forums.toadworld.com/t/beta-17-1-517-3008-issues/58875/24 "2024-02-12T16:21:54Z")

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From your screenshot it looks like you were using the Charcoal theme. Is this correct? I am unable to reproduce the issue using this theme and from your latest tests it looks like the trigger for you is just the theme and no other settings.

Which version of Windows are you using?  
Is this a Citrix or VDI environment?  
Are you connected over remote desktop?

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<div class="post-metadata">

**Author:** ![Ihor\_Taranenko](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/ihor_taranenko/32/13482_2.png) [@Ihor\_Taranenko](https://forums.toadworld.com/u/Ihor_Taranenko)\
**Post date:** [February 12, 2024, 4:30pm UTC](https://forums.toadworld.com/t/beta-17-1-517-3008-issues/58875/25 "2024-02-12T16:30:00Z")

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> From your screenshot it looks like you were using the Charcoal theme. Is this correct?

Yes.

> I am unable to reproduce the issue using this theme and from your latest tests it looks like the trigger for you is just the theme and no other settings.

Just Enable Color Schemes. Nothing more.

> Which version of Windows are you using?

11 Pro, latest updates

> Is this a Citrix or VDI environment?

No

> Are you connected over remote desktop?

No

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**Author:** ![JohnDorlon](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/johndorlon/32/9997_2.png) [@JohnDorlon](https://forums.toadworld.com/u/JohnDorlon)\
**Post date:** [February 13, 2024, 3:49pm UTC](https://forums.toadworld.com/t/beta-17-1-517-3008-issues/58875/26 "2024-02-13T15:49:24Z")

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This will be fixed next beta.

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<div class="post-metadata">

**Author:** ![Ihor\_Taranenko](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/ihor_taranenko/32/13482_2.png) [@Ihor\_Taranenko](https://forums.toadworld.com/u/Ihor_Taranenko)\
**Post date:** [February 13, 2024, 4:08pm UTC](https://forums.toadworld.com/t/beta-17-1-517-3008-issues/58875/27 "2024-02-13T16:08:22Z")

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Thank You, John!

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<div class="post-metadata">

**Author:** ![ccevallos](https://avatars.discourse-cdn.com/v4/letter/c/b782af/32.png) [@ccevallos](https://forums.toadworld.com/u/ccevallos)\
**Post date:** [March 25, 2024, 4:07pm UTC](https://forums.toadworld.com/t/beta-17-1-517-3008-issues/58875/28 "2024-03-25T16:07:14Z")

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Good morning, in my case it has not yet been resolved.  
I close Toad and (sometimes) the toad image freezes and doesn't close)

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**Author:** ![JohnDorlon](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/johndorlon/32/9997_2.png) [@JohnDorlon](https://forums.toadworld.com/u/JohnDorlon)\
**Post date:** [March 25, 2024, 4:19pm UTC](https://forums.toadworld.com/t/beta-17-1-517-3008-issues/58875/29 "2024-03-25T16:19:41Z")

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Hi Carlos,

I'm sorry to hear that. We thought we fixed the "Toad not closing" problem a month ago.

Can you zip up and send me your user files folder? Send to [john.dorlon@quest.com](mailto:john.dorlon@quest.com)

Thanks

John

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<div class="post-metadata">

**Author:** ![ccevallos](https://avatars.discourse-cdn.com/v4/letter/c/b782af/32.png) [@ccevallos](https://forums.toadworld.com/u/ccevallos)\
**Post date:** [April 24, 2024, 2:35pm UTC](https://forums.toadworld.com/t/beta-17-1-517-3008-issues/58875/30 "2024-04-24T14:35:39Z")

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Good morning John!

I sent you the zip file that you requested, could you review it?  
What is the reason why, in my case, I still have the problem?

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<div class="post-metadata">

**Author:** ![JohnDorlon](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/johndorlon/32/9997_2.png) [@JohnDorlon](https://forums.toadworld.com/u/JohnDorlon)\
**Post date:** [April 24, 2024, 2:52pm UTC](https://forums.toadworld.com/t/beta-17-1-517-3008-issues/58875/31 "2024-04-24T14:52:46Z")

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Hi Carlos,

I just looked in my email and didn't see it. Can you send it again? Sorry about that.

-John

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<div class="post-metadata">

**Author:** ![ccevallos](https://avatars.discourse-cdn.com/v4/letter/c/b782af/32.png) [@ccevallos](https://forums.toadworld.com/u/ccevallos)\
**Post date:** [April 24, 2024, 3:14pm UTC](https://forums.toadworld.com/t/beta-17-1-517-3008-issues/58875/32 "2024-04-24T15:14:50Z")

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Ready, I sent you the zip file today.

You download it from Google Drive.

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<div class="post-metadata">

**Author:** ![JohnDorlon](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/johndorlon/32/9997_2.png) [@JohnDorlon](https://forums.toadworld.com/u/JohnDorlon)\
**Post date:** [April 24, 2024, 3:26pm UTC](https://forums.toadworld.com/t/beta-17-1-517-3008-issues/58875/33 "2024-04-24T15:26:26Z")

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Hi Carlos.

Thanks, I got your files and tried them with the latest beta. I made a connection, then shut down. For me, it shut down normally.

Which version of windows are you using? I tried with Windows 11.

-John

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<div class="post-metadata">

**Author:** ![ccevallos](https://avatars.discourse-cdn.com/v4/letter/c/b782af/32.png) [@ccevallos](https://forums.toadworld.com/u/ccevallos)\
**Post date:** [April 24, 2024, 3:37pm UTC](https://forums.toadworld.com/t/beta-17-1-517-3008-issues/58875/34 "2024-04-24T15:37:27Z")

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Have

## Edición: Windows 10 Pro (64b) Versión: 22H2

Toad for Oracle Base (64-bit)  
Add-Ons:   
17.1.684.3584

Within weeks, it would always freeze when I opened the "Schema Browser" and then proceeded to close the toad; As more days passed it was no longer always like that.  
In short, now, for me it freezes randomly, sometimes it closes and many times it freezes and I have to go to the task manager to kill toad.

It freezes much more times than it closes.

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<div class="post-metadata">

**Author:** ![JohnDorlon](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/johndorlon/32/9997_2.png) [@JohnDorlon](https://forums.toadworld.com/u/JohnDorlon)\
**Post date:** [April 24, 2024, 3:46pm UTC](https://forums.toadworld.com/t/beta-17-1-517-3008-issues/58875/35 "2024-04-24T15:46:15Z")

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Hi Carlos,

I tried on Windows 10, opened a schema browser and a few other windows. For me it closed ok again. I don't know what the problem is but I'll use your user files for a while to see if it happens later.

-John

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<div class="post-metadata">

**Author:** ![ccevallos](https://avatars.discourse-cdn.com/v4/letter/c/b782af/32.png) [@ccevallos](https://forums.toadworld.com/u/ccevallos)\
**Post date:** [April 24, 2024, 3:56pm UTC](https://forums.toadworld.com/t/beta-17-1-517-3008-issues/58875/36 "2024-04-24T15:56:12Z")

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Thanks, I'll be on the lookout for a solution.

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<div class="post-metadata">

**Author:** ![JohnDorlon](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/johndorlon/32/9997_2.png) [@JohnDorlon](https://forums.toadworld.com/u/JohnDorlon)\
**Post date:** [April 24, 2024, 3:59pm UTC](https://forums.toadworld.com/t/beta-17-1-517-3008-issues/58875/37 "2024-04-24T15:59:19Z")

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I have to be honest with you - since nobody else has reported it, I don't think I'll be able to reproduce it.

Does it help if you turn off this option? I think that was the cause of it last time.

 ![image](https://global.discourse-cdn.com/quest/original/3X/a/6/a6d606ddf2ebd8a344b9636e7b29f0eba26df9ff.png)

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<div class="post-metadata">

**Author:** ![ccevallos](https://avatars.discourse-cdn.com/v4/letter/c/b782af/32.png) [@ccevallos](https://forums.toadworld.com/u/ccevallos)\
**Post date:** [April 24, 2024, 5:03pm UTC](https://forums.toadworld.com/t/beta-17-1-517-3008-issues/58875/38 "2024-04-24T17:03:50Z")

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Thanks John, I'll do what you tell me, I hope it gets fixed.

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