# Can't seem to install past 12.6 recently

**URL:** <https://forums.toadworld.com/t/cant-seem-to-install-past-12-6-recently/39691>\
**Category:** Toad for Oracle & DevOps Toolkit\
**Created:** [July 13, 2017, 1:35pm UTC](https://forums.toadworld.com/t/cant-seem-to-install-past-12-6-recently/39691 "2017-07-13T13:35:35Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![crjohnso](https://avatars.discourse-cdn.com/v4/letter/c/67e7ee/32.png) [@crjohnso](https://forums.toadworld.com/u/crjohnso)\
**Post date:** [July 13, 2017, 1:35pm UTC](https://forums.toadworld.com/t/cant-seem-to-install-past-12-6-recently/39691/1 "2017-07-13T13:35:35Z")

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I just got a new laptop and I’[m trying to get up to date on installs. I have 12.6 installed and had the 12.11 beta working, but I can’t seem to get anything past 12.6 to install. I keep getting and unhandled exception in the installer.

My new laptop is Win10, but I have had this issue for the past couple of installs on Win 7 too. Coworkers have had the same issue, so we’re stuck in the relative TOAD stoneages with 12.6.

Have y’all heard of this?

Chris Johnson

IT Systems Analyst

Distribution Logistics

615-855-4371

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**Author:** ![GTDG](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/gtdg/32/140_2.png) [@GTDG](https://forums.toadworld.com/u/GTDG)\
**Post date:** [July 13, 2017, 1:42pm UTC](https://forums.toadworld.com/t/cant-seem-to-install-past-12-6-recently/39691/2 "2017-07-13T13:42:36Z")

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Are you using the bundle installer? There were some significant changes made to that for the 12.11 release (out a couple of hours ago) that addressed some of these. As an alternative, you can extract the individual MSI files out of the bundle installer and install one product at a time.

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**Author:** ![rjesse](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/rjesse/32/156_2.png) [@rjesse](https://forums.toadworld.com/u/rjesse)\
**Post date:** [July 13, 2017, 2:02pm UTC](https://forums.toadworld.com/t/cant-seem-to-install-past-12-6-recently/39691/3 "2017-07-13T14:02:34Z")

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We have McAfee Enterprise Virus Other-Important-Sounding-Adjectives software, and need to temporarily disable it in order to install many products, including Toad for Oracle. For us, it’s because some installers require the creation of a restore point or they fail, and our policy prohibits the creation of restore points.

Just a thought… Good luck!

Rich