Toad World® Forums

Credentials retrieval failed



I get the Credential retrieval failed error in the following circumstances:

  1. I open the SQLNav.
  2. I connect to a database. All fine
  3. I connect to another network through Checkpoint or through another Network Extender.
  4. I try to connect to a database which is in this new network. I get the above error.

I hope I described the case good enough so you can reproduce it.
It is not a fatal error (I can open anothe SQLNav and I can connect) but is bothering. And I guess the network caracteristics are loaded when Nav launches when they should be loaded when opening a new connection.