Toad World® Forums

Installation failed on new Beta 6.3.0.508

Tried to run an install (ToadForDB2_Beta_6.3.0.508) on a Windows 7 64bit box, an Error pops up immediately:

"Could not load the DLL Library

C:\Users\Administrator\AppData\Local\TempCustomActions.dll.

The specified module could not be found."

Please advice.

Thanks

Exactly. I am also facing the similar issue and unable to connect to DB2 database. Looks like there are the compatibility issues with Windows 7 Professional OS

But the same stuff works fine on Windows 10 OS with same configuration of the DB2 database.

DB2 details as below;

DB21085I Instance “DB2” uses “32” bits and DB2 code release “SQL09075” with
level identifier “08060107”.
Informational tokens are “DB2 v9.7.500.4299”, “special_27924”, “IP23286_27924”,

and Fix Pack “5”.

Any help is appreciated. Thanks in advance.

We have not seen those issues and are investigating this - when you say you cannot connect - what errors\messages do you get?

Are you running the 32-but Toad with your 32-bit DB2 client? Your Toad bitness must match your DB2 client bitness…

Thanks

Jeff

We recommend that you download the latest beta installer (build 6.3.0.232) and ensure you have the proper authority to install.

You can get the beta installer at:

http://www.toadworld.com/products/toad-for-ibm-db2/toad_for_ibm_db2_beta_program/

Also note that the minimal DB2 version Toad works with is DB2 9.7.6 - in your post it looks as though you have a 9.7.5 version.

You should upgrade to 9.7.6