# License Key Not Received for trial version

**URL:** <https://forums.toadworld.com/t/license-key-not-received-for-trial-version/46922>\
**Category:** Toad for Oracle & DevOps Toolkit\
**Created:** [June 28, 2019, 3:40pm UTC](https://forums.toadworld.com/t/license-key-not-received-for-trial-version/46922 "2019-06-28T15:40:58Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![martin.porter](https://avatars.discourse-cdn.com/v4/letter/m/49beb7/32.png) [@martin.porter](https://forums.toadworld.com/u/martin.porter)\
**Post date:** [June 28, 2019, 3:40pm UTC](https://forums.toadworld.com/t/license-key-not-received-for-trial-version/46922/1 "2019-06-28T15:40:58Z")

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I have just downloaded Toad for Oracle trial version but have not yet received a license key. I assume that you will email it.

Thanks in advance.

Martin Porter

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**Author:** ![jbowman](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/jbowman/32/22_2.png) [@jbowman](https://forums.toadworld.com/u/jbowman)\
**Post date:** [June 28, 2019, 3:47pm UTC](https://forums.toadworld.com/t/license-key-not-received-for-trial-version/46922/2 "2019-06-28T15:47:59Z")

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Welcome, Martin!

Yes, you should be receiving an e-mail with a trial key; however, you can also simply start the Toad for Oracle trial version and that will get you started with an initial key. In the meantime, feel free to let us know if you have any questions.

Thanks,

-John

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**Author:** ![martin.porter](https://avatars.discourse-cdn.com/v4/letter/m/49beb7/32.png) [@martin.porter](https://forums.toadworld.com/u/martin.porter)\
**Post date:** [June 28, 2019, 3:58pm UTC](https://forums.toadworld.com/t/license-key-not-received-for-trial-version/46922/3 "2019-06-28T15:58:02Z")

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Nope. The install process does not allow me past the license key page.

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**Author:** ![jbowman](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/jbowman/32/22_2.png) [@jbowman](https://forums.toadworld.com/u/jbowman)\
**Post date:** [June 28, 2019, 4:01pm UTC](https://forums.toadworld.com/t/license-key-not-received-for-trial-version/46922/4 "2019-06-28T16:01:23Z")

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Hi Martin,

Ahh, I thought you already had it installed but hadn't launched Toad yet. I would check your spam filter to make sure the e-mail hadn't gotten caught by that. If not, you can always download the Trial again, perhaps using a different e-mail address, to get the key.

Let us know how that works.

Thanks,

-John

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**Author:** ![alanha0000](https://avatars.discourse-cdn.com/v4/letter/a/8edcca/32.png) [@alanha0000](https://forums.toadworld.com/u/alanha0000)\
**Post date:** [July 20, 2019, 10:35am UTC](https://forums.toadworld.com/t/license-key-not-received-for-trial-version/46922/5 "2019-07-20T10:35:42Z")

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Hi

I downloaded Toad for oracle and didn't receive the trial license key!!! Does anyone here know where I can get the trial key?

Regards,

Alan

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**Author:** ![Debbie\_Peabody](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/debbie_peabody/32/18_2.png) [@Debbie\_Peabody](https://forums.toadworld.com/u/Debbie_Peabody)\
**Post date:** [July 22, 2019, 8:33pm UTC](https://forums.toadworld.com/t/license-key-not-received-for-trial-version/46922/6 "2019-07-22T20:33:21Z")

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Here is a trial key. Give it a try.  
**Toad for Oracle Developer Edition**  
**License key:** DLSTRNVGBBG1XCJ6GW8M17D7N7DSTGCF6WXJ2-143-886-093-B6  
**Site Message:** Trial Version  
**Number of Seats:** 1

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**Author:** ![nezzat](https://avatars.discourse-cdn.com/v4/letter/n/eb8c5e/32.png) [@nezzat](https://forums.toadworld.com/u/nezzat)\
**Post date:** [February 14, 2021, 12:02pm UTC](https://forums.toadworld.com/t/license-key-not-received-for-trial-version/46922/7 "2021-02-14T12:02:40Z")

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i try to register for new License Key, but i can not

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**Author:** ![jbowman](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/jbowman/32/22_2.png) [@jbowman](https://forums.toadworld.com/u/jbowman)\
**Post date:** [February 15, 2021, 4:47pm UTC](https://forums.toadworld.com/t/license-key-not-received-for-trial-version/46922/8 "2021-02-15T16:47:38Z")

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Hi Nourhan,

I have a few questions which would help identify the trouble you're running into:

1. What version of Toad are you trying to use?
2. Are you trying to use the Trial version or GA version of Toad?
3. Did you download it from Toad World or [Quest.com](http://Quest.com)?
4. If this was a trial version, did you already have a trial key installed that has expired?

Please feel free to let us know so we can better troubleshoot the issue you're having.

Thanks,

-John

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**Author:** ![mcates](https://avatars.discourse-cdn.com/v4/letter/m/3e96dc/32.png) [@mcates](https://forums.toadworld.com/u/mcates)\
**Post date:** [August 30, 2022, 6:13pm UTC](https://forums.toadworld.com/t/license-key-not-received-for-trial-version/46922/9 "2022-08-30T18:13:32Z")

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Hello,  
I have registered twice for a trial of Toad for Oracle DBA edition and I still have not received a trial key. I have check spam, etc. Been a week, tried again today, same thing. I can download trial but I never receive and email with trial key.

Thank you,  
Mike

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**Author:** ![mstaszew](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/mstaszew/32/23_2.png) [@mstaszew](https://forums.toadworld.com/u/mstaszew)\
**Post date:** [August 30, 2022, 6:25pm UTC](https://forums.toadworld.com/t/license-key-not-received-for-trial-version/46922/10 "2022-08-30T18:25:10Z")

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Please share the link you used to get to the trial. Is it a [Quest.com](http://Quest.com) link or a [ToadWorld.com](http://ToadWorld.com) link? Toad for Oracle has offline licensed versions and new, subscription licensing versions. The former is available for download from [Quest.com](http://Quest.com) and the latter from [ToadWorld.com](http://ToadWorld.com). If you've downloaded a Subscription licensed version then simply install it and run it. You'll need to sign up for an account if you haven't already. If you've downloaded the offline key version from [Quest.com](http://Quest.com) I'm not sure why your email hasn't been received. I just went through the flow and received my key as expected.

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<div class="post-metadata">

**Author:** ![mcates](https://avatars.discourse-cdn.com/v4/letter/m/3e96dc/32.png) [@mcates](https://forums.toadworld.com/u/mcates)\
**Post date:** [August 30, 2022, 6:41pm UTC](https://forums.toadworld.com/t/license-key-not-received-for-trial-version/46922/11 "2022-08-30T18:41:03Z")

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Here is where i got the trial download from

> **[Toad for Oracle DBA Edition | Free Trial](https://www.quest.com/register/54990/)**
>
> Download free trial of Toad for Oracle DBA Edition, with no obligation to buy a product.

So from what your saying I need to do the subscription licensing? Or can I get a license for this version?

Mike

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<div class="post-metadata">

**Author:** ![mcates](https://avatars.discourse-cdn.com/v4/letter/m/3e96dc/32.png) [@mcates](https://forums.toadworld.com/u/mcates)\
**Post date:** [August 30, 2022, 6:46pm UTC](https://forums.toadworld.com/t/license-key-not-received-for-trial-version/46922/12 "2022-08-30T18:46:01Z")

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I just received my trial key from the quest email. Thank you.

Mike

![~WRD000.jpeg](https://global.discourse-cdn.com/quest/original/2X/5/52d5f1c08649212fe6768d2cacdcf8df711810d9.jpeg)

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<div class="post-metadata">

**Author:** ![assistenza](https://avatars.discourse-cdn.com/v4/letter/a/a9adbd/32.png) [@assistenza](https://forums.toadworld.com/u/assistenza)\
**Post date:** [June 19, 2024, 7:22am UTC](https://forums.toadworld.com/t/license-key-not-received-for-trial-version/46922/13 "2024-06-19T07:22:47Z")

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Hello, I have the same problem, no trial key recieved... Can you help me?

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<div class="post-metadata">

**Author:** ![cerulubuf.jonatavam](https://avatars.discourse-cdn.com/v4/letter/c/c6cbf5/32.png) [@cerulubuf.jonatavam](https://forums.toadworld.com/u/cerulubuf.jonatavam)\
**Post date:** [June 19, 2024, 1:17pm UTC](https://forums.toadworld.com/t/license-key-not-received-for-trial-version/46922/14 "2024-06-19T13:17:54Z")

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How do I receive the trail key for the offline toad? I can download the trail version, but I am not receiving the trail key.

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<div class="post-metadata">

**Author:** ![mstaszew](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/mstaszew/32/23_2.png) [@mstaszew](https://forums.toadworld.com/u/mstaszew)\
**Post date:** [June 19, 2024, 1:26pm UTC](https://forums.toadworld.com/t/license-key-not-received-for-trial-version/46922/15 "2024-06-19T13:26:15Z")

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Where did you download the trial from?

Toad for Oracle Subscription trial is available from [here](https://www.quest.com/register/141779/). After installation, run Toad and you will be prompted to login. Login with your Quest account credentials. If you do not have an account you can create one. New users are automatically provided a trial key. It will not arrive in email.

Toad for Oracle does still offer an offline trial if that's what you have downloaded that I believe should email a key to you. Be sure to check all spam and junk folders for the email.

When you start Toad if you are prompted for a login then you are using the Subscription trial. If you are prompted to enter a license key then you are using offline Toad.

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<div class="post-metadata">

**Author:** ![assistenza](https://avatars.discourse-cdn.com/v4/letter/a/a9adbd/32.png) [@assistenza](https://forums.toadworld.com/u/assistenza)\
**Post date:** [June 19, 2024, 2:02pm UTC](https://forums.toadworld.com/t/license-key-not-received-for-trial-version/46922/16 "2024-06-19T14:02:24Z")

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Hello, i downloaded both versions: for the offline trial I did not recieved emails; for the subscription trial, when I log in the form always asks me my credentials

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<div class="post-metadata">

**Author:** ![mstaszew](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/mstaszew/32/23_2.png) [@mstaszew](https://forums.toadworld.com/u/mstaszew)\
**Post date:** [June 19, 2024, 2:09pm UTC](https://forums.toadworld.com/t/license-key-not-received-for-trial-version/46922/17 "2024-06-19T14:09:09Z")

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> [@assistenza](#):
>
> for the subscription trial, when I log in the form always asks me my credentials

What is happening, exactly? You are prompted for your credentials when Toad first starts. Have you created a Quest account? Are you logging in there and then asked for your credentials a second time? Some screenshots of each step along the way would help.

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**Author:** ![rijesa](https://avatars.discourse-cdn.com/v4/letter/r/58f4c7/32.png) [@rijesa](https://forums.toadworld.com/u/rijesa)\
**Post date:** [June 20, 2024, 8:39am UTC](https://forums.toadworld.com/t/license-key-not-received-for-trial-version/46922/18 "2024-06-20T08:39:21Z")

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Hi! I downloaded Toad Offline trail version, but I am not receiving the key for the same. Also I have downloaded the same from the below link

[Toad for Oracle Developer Edition | Free Trial (quest.com)](https://www.quest.com/register/54618/)

And to mention, the site allowed to download the offline trail version without login. Even with login with my account I didn't receive the key in email. I checked in Spam, Junk Folders as well.

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<div class="post-metadata">

**Author:** ![assistenza](https://avatars.discourse-cdn.com/v4/letter/a/a9adbd/32.png) [@assistenza](https://forums.toadworld.com/u/assistenza)\
**Post date:** [June 20, 2024, 9:20am UTC](https://forums.toadworld.com/t/license-key-not-received-for-trial-version/46922/19 "2024-06-20T09:20:35Z")

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![1](https://global.discourse-cdn.com/quest/original/3X/7/d/7d9e58cd3ba1df1f6b568dfe89f221ec6b4c6746.png)

I put my quest credentials, then the right part of the form goes white and then it returns on the login

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<div class="post-metadata">

**Author:** ![assistenza](https://avatars.discourse-cdn.com/v4/letter/a/a9adbd/32.png) [@assistenza](https://forums.toadworld.com/u/assistenza)\
**Post date:** [June 20, 2024, 9:21am UTC](https://forums.toadworld.com/t/license-key-not-received-for-trial-version/46922/20 "2024-06-20T09:21:08Z")

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I tried that too, with the same result...

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