The better a problem is described, the better the assistance tends to be.
In order to better assist with your issue at hand, please include the following information in your initial post:
- Product version and relevant environment details such as server and database versions and builds.
- Include a screenshot of the problem or error.
- Describe the problem fully. What result was expected?
- Can the issue be created on demand or is it intermittent? Provide exact steps to recreate the problem if possible.
- Generate a support bundle file if necessary. In Spotlight, select Help | Support Bundle option to generate support bundle zip file.
*Note: Please refrain from including private data in your posts
Be as thorough as you can with the provided info. We will reply to you as quick as possible. We are glad to assist you.