Toad World® Forums

SQL Navigator 4.1 start up error.


#1

When trying to start up the SQL Navigator 4.1, I am getting an error message of “Problem: Unhandled Exception at startup - File not found” “Solution: Report the problem to Quest Support. Application will be terminated (some memory loss is possible) when you press OK.” and then confirming to the message, I am getting another error message of “Access violation at address 00BADD51 in module ‘SQLNav4.exe’. Read of address 00000010”. I would appreciate it if anyone can shed some light on this. I don’t understand this error. Because I had used this SQL Navigator very well without the error messages. But others computer installed 4.1 version haven’t any problem to start up.


#2

Hi Phil,

Welcome to the community. For issues with previous versions of SQL Navigator, I would suggest you to contact our Support. We’re currently working on version 6.1 so unless this issue still exists on the current 6.0 GA, I doubt there’s something we can do to fix it. If you hang on for a couple of days, you can get a copy of 6.1 beta and see the issue is still outstanding.

Cheers
Gwen


#3

Hi Phil,

Seems it makes no sense to to wonder at the error a longer time.
Your version has been outdated a long time ago.

The probably fastest and simplest way to repair your problem:
Uninstall your version, delete all remaining files in the corresponding directory and install it again.

And as Gwen already recommend: Try the latest version as soon as possible.

Good luck!
Andre