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SQL Navigator 7.6 beta build 103 (expiring on 31/Oct/2019) is available

Download Beta build expiring on 31-Oct-2019

Download Beta (64-bit)

SQL Navigator Team

Hi Michael, hope this isn't the wrong place to put this. We have downloaded the beta (64 bit) and installed on a number of machines. All bar one have been successful, however we have one laptop that will not run build 103 - it installs successfully and then when we launch it opens a window and hangs. The window is available in the taskbar, but we can't open it. I have tried uninstalling all versions of SQL Navigator and the associated Quest products, but a fresh install doesn't seem to be working either. Any suggestions?

-Brendan

Brendan,

What is your laptop OS environment?
and also pls send us support bundle file from Help->Create support bundle files

Michael
Michael.Luo@quest.com

Hi Michael,
Laptop OS is Windows 10, with updates to the latest version.

I'm unable to do Help->Create Support Bundle Files because the client is not responsive, but if it is any help I could install an earlier version and do that?

-Brendan

Hi Brendan,

Could you try to delete the following registry key and try to launch the application again?
HKEY_CURRENT_USER\Software\Quest Software\SQL Navigator 7.6.0 Beta

Thanks,
Vincent