# TDP 4.1 Import Wizard Issue

**URL:** <https://forums.toadworld.com/t/tdp-4-1-import-wizard-issue/38935>\
**Category:** Toad Data Point & Toad Intelligence Central\
**Created:** [January 13, 2017, 6:04am UTC](https://forums.toadworld.com/t/tdp-4-1-import-wizard-issue/38935 "2017-01-13T06:04:27Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![TDP\_OWL](https://avatars.discourse-cdn.com/v4/letter/t/ce73a5/32.png) [@TDP\_OWL](https://forums.toadworld.com/u/TDP_OWL)\
**Post date:** [January 13, 2017, 6:04am UTC](https://forums.toadworld.com/t/tdp-4-1-import-wizard-issue/38935/1 "2017-01-13T06:04:27Z")

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It seems that Importing data from MySQL to Oracle is not working. I tried to import the data from MySQL to Local Storage to Oracle, same issue. The Import Wizards runs without any errors. However, import from MySQL to Access works fine. Any thoughts?

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**Author:** ![Debbie\_Peabody](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/debbie_peabody/32/18_2.png) [@Debbie\_Peabody](https://forums.toadworld.com/u/Debbie_Peabody)\
**Post date:** [January 13, 2017, 9:15am UTC](https://forums.toadworld.com/t/tdp-4-1-import-wizard-issue/38935/2 "2017-01-13T09:15:12Z")

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Do the import again. In the summary window there is a link to the log file. Can you get this and post?

 ![Vieweventlog.png](https://global.discourse-cdn.com/quest/original/2X/9/98bb14510bea20d8f4200c2fb67a9f477745fd0c.png)

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**Author:** ![TDP\_OWL](https://avatars.discourse-cdn.com/v4/letter/t/ce73a5/32.png) [@TDP\_OWL](https://forums.toadworld.com/u/TDP_OWL)\
**Post date:** [January 16, 2017, 11:12am UTC](https://forums.toadworld.com/t/tdp-4-1-import-wizard-issue/38935/3 "2017-01-16T11:12:19Z")

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Sorry for the late response, but here it is:

11:14:03 AM Thread (1) Connecting to :ORACLE\_ST.  
11:14:03 AM Thread (20) Import Started [1/16/2017 11:14:03 AM]  
11:14:03 AM Thread (20) Processing “Embedded Query” into “ORACLE\_ST.GAMEMAIL”  
11:14:04 AM Thread (20) Heterogeneous Import 1/16/2017 11:14:04 AM  
11:14:04 AM Thread (20) Importing 1 out of 1 files  
11:14:04 AM Thread (20) Import embedded query  
11:14:04 AM Thread (20) Import block size optimization is enabled  
11:14:04 AM Thread (20) Change Schema to ORACLE\_ST  
11:14:04 AM Thread (20) Inserting row 2000 into table GAMEMAIL  
11:14:04 AM Thread (20) Inserting row 6000 into table GAMEMAIL  
11:14:05 AM Thread (20) Inserting row 14000 into table GAMEMAIL  
11:14:07 AM Thread (20) Inserting row 30000 into table GAMEMAIL  
11:14:10 AM Thread (20) Inserting row 50000 into table GAMEMAIL  
11:14:13 AM Thread (20) Inserting row 70000 into table GAMEMAIL  
11:14:16 AM Thread (20) Inserting row 90000 into table GAMEMAIL  
11:14:18 AM Thread (20) Inserting row 110000 into table GAMEMAIL  
11:14:21 AM Thread (20) Inserting row 130000 into table GAMEMAIL  
11:14:23 AM Thread (20) Inserting row 150000 into table GAMEMAIL  
11:14:26 AM Thread (20) Inserting row 170000 into table GAMEMAIL  
11:14:29 AM Thread (20) Inserting row 190000 into table GAMEMAIL  
11:14:32 AM Thread (20) Inserting row 210000 into table GAMEMAIL  
11:14:36 AM Thread (20) Inserting row 230000 into table GAMEMAIL  
11:14:39 AM Thread (20) Inserting row 250000 into table GAMEMAIL  
11:14:42 AM Thread (20) Inserting row 270000 into table GAMEMAIL  
11:14:43 AM Thread (20) Inserting row 284397 into table GAMEMAIL  
11:14:43 AM Thread (20) 284397 rows were processed.  
11:14:43 AM Thread (20) A total of 0 out of 284397 rows were imported to table GAMEMAIL.

11:14:43 AM Thread (20) Import Finished [1/16/2017 11:14:43 AM]  
11:14:43 AM Thread (20) Import time: 00:00:39.9530386

After research further, It seems that this is the import is not working because of CLOB datatype in the table.

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**Author:** ![Debbie\_Peabody](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/debbie_peabody/32/18_2.png) [@Debbie\_Peabody](https://forums.toadworld.com/u/Debbie_Peabody)\
**Post date:** [January 16, 2017, 12:53pm UTC](https://forums.toadworld.com/t/tdp-4-1-import-wizard-issue/38935/4 "2017-01-16T12:53:53Z")

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That is true. We do not support importing into clobs. When going through the import wizard it would show that the clob column would be excluded.

From the logging lines you posted the import looks successful

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**Author:** ![TDP\_OWL](https://avatars.discourse-cdn.com/v4/letter/t/ce73a5/32.png) [@TDP\_OWL](https://forums.toadworld.com/u/TDP_OWL)\
**Post date:** [January 18, 2017, 5:32am UTC](https://forums.toadworld.com/t/tdp-4-1-import-wizard-issue/38935/5 "2017-01-18T05:32:22Z")

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Thank you for the clarification.

The automation job was running the import wizard and the records were inserted into the table, including the CLOB field until recently. It stopped working late last year when I upgraded from 3.8 to 4.01 to 4.1

Although the log file does not produce any errors, no records are inserted into the table.

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**Author:** ![Debbie\_Peabody](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/debbie_peabody/32/18_2.png) [@Debbie\_Peabody](https://forums.toadworld.com/u/Debbie_Peabody)\
**Post date:** [January 18, 2017, 6:03am UTC](https://forums.toadworld.com/t/tdp-4-1-import-wizard-issue/38935/6 "2017-01-18T06:03:12Z")

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Can you open a support ticket? I want to get this handled for you. Please provide for the support person the full import file.

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**Author:** ![TDP\_OWL](https://avatars.discourse-cdn.com/v4/letter/t/ce73a5/32.png) [@TDP\_OWL](https://forums.toadworld.com/u/TDP_OWL)\
**Post date:** [January 26, 2017, 11:45am UTC](https://forums.toadworld.com/t/tdp-4-1-import-wizard-issue/38935/7 "2017-01-26T11:45:19Z")

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I submitted the support ticket (#3872761).

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**Author:** ![Debbie\_Peabody](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/debbie_peabody/32/18_2.png) [@Debbie\_Peabody](https://forums.toadworld.com/u/Debbie_Peabody)\
**Post date:** [January 27, 2017, 6:05pm UTC](https://forums.toadworld.com/t/tdp-4-1-import-wizard-issue/38935/8 "2017-01-27T18:05:52Z")

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Yes, I got the support subcase. That was very helpful. I was able to easily reproduce the issue and have scheduled QAT-9800 to be worked on in the next sprint. I will try to get the fix in an upcoming Beta

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<div class="post-metadata">

**Author:** ![TDP\_OWL](https://avatars.discourse-cdn.com/v4/letter/t/ce73a5/32.png) [@TDP\_OWL](https://forums.toadworld.com/u/TDP_OWL)\
**Post date:** [February 1, 2017, 5:36am UTC](https://forums.toadworld.com/t/tdp-4-1-import-wizard-issue/38935/9 "2017-02-01T05:36:32Z")

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Thank you Debbie. Unfortunately, this has become a major issue and now we need to update our automation scripts and replace the Import activity with a Loop/Insert activity.

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<div class="post-metadata">

**Author:** ![Debbie\_Peabody](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/debbie_peabody/32/18_2.png) [@Debbie\_Peabody](https://forums.toadworld.com/u/Debbie_Peabody)\
**Post date:** [February 1, 2017, 7:49pm UTC](https://forums.toadworld.com/t/tdp-4-1-import-wizard-issue/38935/10 "2017-02-01T19:49:32Z")

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Sorry to hear of the inconvenience. I will still let you know when available in a Beta.
