# TOAD crashes when viewing BLOB

**URL:** <https://forums.toadworld.com/t/toad-crashes-when-viewing-blob/61079>\
**Category:** Toad for Oracle & DevOps Toolkit\
**Created:** [June 11, 2025, 1:42pm UTC](https://forums.toadworld.com/t/toad-crashes-when-viewing-blob/61079 "2025-06-11T13:42:41Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![rainer.koenigs](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/rainer.koenigs/32/11462_2.png) [@rainer.koenigs](https://forums.toadworld.com/u/rainer.koenigs)\
**Post date:** [June 11, 2025, 1:42pm UTC](https://forums.toadworld.com/t/toad-crashes-when-viewing-blob/61079/1 "2025-06-11T13:42:41Z")

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Hi all,

the new TOAD 2025 R2 crashes with the following scenario:

- Select a BLOB field from a table that contains e.g. a PDF (this is what you know ;-))
- Double klick the BLOB to get into the BLOB editor
- Klick on the PDF button - good night

The frozen BLOB editor window even covers the task manager, so that it might be difficult to kill the frozen TOAD.

Best regards from Germany,  
-Rainer

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**Author:** ![ButtonPusher](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/buttonpusher/32/147_2.png) [@ButtonPusher](https://forums.toadworld.com/u/ButtonPusher)\
**Post date:** [June 11, 2025, 1:53pm UTC](https://forums.toadworld.com/t/toad-crashes-when-viewing-blob/61079/2 "2025-06-11T13:53:26Z")

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Hi Rainer. I'm not seeing this. How big is this PDF file?

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**Author:** ![rainer.koenigs](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/rainer.koenigs/32/11462_2.png) [@rainer.koenigs](https://forums.toadworld.com/u/rainer.koenigs)\
**Post date:** [June 12, 2025, 5:05am UTC](https://forums.toadworld.com/t/toad-crashes-when-viewing-blob/61079/3 "2025-06-12T05:05:01Z")

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Hi Brad, I tried with two different PDF files, one was 90 kB and the other 100 kB, I think this "peanut size" 😉 should no be the cause of the problem. Meanwhile I could repeat the crash behaviour on two different machines. At the moment I klick on the PDF button, the BLOB editor window freezes...

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**Author:** ![Pavel](https://avatars.discourse-cdn.com/v4/letter/p/a4c791/32.png) [@Pavel](https://forums.toadworld.com/u/Pavel)\
**Post date:** [June 12, 2025, 1:11pm UTC](https://forums.toadworld.com/t/toad-crashes-when-viewing-blob/61079/4 "2025-06-12T13:11:17Z")

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Hi Rainer. Would you be able to upload the two PDF files that are causing the crash/freeze?

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<div class="post-metadata">

**Author:** ![rainer.koenigs](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/rainer.koenigs/32/11462_2.png) [@rainer.koenigs](https://forums.toadworld.com/u/rainer.koenigs)\
**Post date:** [June 12, 2025, 2:14pm UTC](https://forums.toadworld.com/t/toad-crashes-when-viewing-blob/61079/5 "2025-06-12T14:14:32Z")

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For me, uploading PDF files makes no sense, because the crash happens with **any** BLOB containing a PDF file. In TOAD 2025 R1 it does not crash with the same PDFs.

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**Author:** ![Pavel](https://avatars.discourse-cdn.com/v4/letter/p/a4c791/32.png) [@Pavel](https://forums.toadworld.com/u/Pavel)\
**Post date:** [June 12, 2025, 2:26pm UTC](https://forums.toadworld.com/t/toad-crashes-when-viewing-blob/61079/6 "2025-06-12T14:26:59Z")

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Got it. Please enable logging in Toad Options, recreate the crash/freeze, generate Support Bundle and upload it here. Also, are you seeing any related errors in Windows Event Logs under Application?

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**Author:** ![JohnDorlon](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/johndorlon/32/9997_2.png) [@JohnDorlon](https://forums.toadworld.com/u/JohnDorlon)\
**Post date:** [June 12, 2025, 7:39pm UTC](https://forums.toadworld.com/t/toad-crashes-when-viewing-blob/61079/7 "2025-06-12T19:39:49Z")

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Hi Rainer,

The third party component that we use to display PDFs was updated between Toad 2025 R1 and 2025 R2. It's entirely possible that the new version has a problem with your PDFs that the old one did not.

Is there any way you can send us a sample PDF? I don't think it's size-related, but maybe there is something in the content that is crashing the new one.

Thanks

John

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<div class="post-metadata">

**Author:** ![rainer.koenigs](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/rainer.koenigs/32/11462_2.png) [@rainer.koenigs](https://forums.toadworld.com/u/rainer.koenigs)\
**Post date:** [June 13, 2025, 8:07am UTC](https://forums.toadworld.com/t/toad-crashes-when-viewing-blob/61079/8 "2025-06-13T08:07:13Z")

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[support\_bundle.txt](https://forums.toadworld.com/uploads/short-url/uewRsJLnFLBNFDZxAm3MrT3IiuM.txt) (98.0 KB)  
[windows\_event\_log.txt](https://forums.toadworld.com/uploads/short-url/rtRZxEbadPgvLaYzskDLPLpOfwn.txt) (2.2 KB)

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<div class="post-metadata">

**Author:** ![rainer.koenigs](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/rainer.koenigs/32/11462_2.png) [@rainer.koenigs](https://forums.toadworld.com/u/rainer.koenigs)\
**Post date:** [June 13, 2025, 8:08am UTC](https://forums.toadworld.com/t/toad-crashes-when-viewing-blob/61079/9 "2025-06-13T08:08:11Z")

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Here are my support bundle and the Windows event log entry reporting the TOAD crash. Hope this helps...
