# Toad has expired message - but license is not expired

**URL:** <https://forums.toadworld.com/t/toad-has-expired-message-but-license-is-not-expired/47988>\
**Category:** Toad for Oracle & DevOps Toolkit\
**Created:** [October 28, 2019, 8:01pm UTC](https://forums.toadworld.com/t/toad-has-expired-message-but-license-is-not-expired/47988 "2019-10-28T20:01:49Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![mach128x](https://avatars.discourse-cdn.com/v4/letter/m/2acd7d/32.png) [@mach128x](https://forums.toadworld.com/u/mach128x)\
**Post date:** [October 28, 2019, 8:01pm UTC](https://forums.toadworld.com/t/toad-has-expired-message-but-license-is-not-expired/47988/1 "2019-10-28T20:01:49Z")

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I am experiencing licensing issues with the new licensing system.

I installed the Developer Edition x64, version 13.1.0.78, on 2019-09-26.  
Last time I used last week, everything was fine.  
Today, it won't startup and I get the dreaded "This version of Toad for Oracle has expired. You must download a new version before proceeding".  
I can also see on the splash screen : "License will expire in -33 days". Not sure if the "minus" sign here is a bug or is normal behavior.

Weirdly enough, when launched as admin, the app would still launch no problem. Please note that I have been running Toad Freeware on a user-level account for many years now, including this version (13.1.0.78).

So I head to [Quest.com](http://Quest.com) and I request the download for the trial. This is what I am offered :  
Toad for Oracle 2018 – 64-bit Trial (Oct. 18, 2018 / 2018 R2)  
(Toad\_for\_Oracle\_2018\_R2\_x64\_Trial\_Full.exe)

I found it odd because 2018 R2 was the one already installed on the machine.

Once launched as admin, the installer shows there's a license already installed on the Product Licensing screen; it is set to expire on 2019-11-27.

Also the Product Selection screen does not allow the selection of the checkbox next to the product, which, I guess, is because it sees the exact same version already installed.

 ![Toad%2001](https://global.discourse-cdn.com/quest/original/2X/6/6eb0b2fcc81883c7713b2b8bea387b23d7891fcf.png)

Thanks in advance

Pierre