# Toad shut off

**URL:** <https://forums.toadworld.com/t/toad-shut-off/40804>\
**Category:** Toad for Oracle & DevOps Toolkit\
**Created:** [April 6, 2018, 6:17am UTC](https://forums.toadworld.com/t/toad-shut-off/40804 "2018-04-06T06:17:25Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![sssxxx](https://avatars.discourse-cdn.com/v4/letter/s/6bbea6/32.png) [@sssxxx](https://forums.toadworld.com/u/sssxxx)\
**Post date:** [April 6, 2018, 6:17am UTC](https://forums.toadworld.com/t/toad-shut-off/40804/1 "2018-04-06T06:17:25Z")

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Hi there,

For some reasons, when i click open file, the Toad for Oracle was shut off totally. I am having Toad 12.11.09.

Please advise how to fix this issue?

Thanks!

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<div class="post-metadata">

**Author:** ![damir.vadas\_250](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/damir.vadas_250/32/37_2.png) [@damir.vadas\_250](https://forums.toadworld.com/u/damir.vadas_250)\
**Post date:** [April 12, 2018, 1:11am UTC](https://forums.toadworld.com/t/toad-shut-off/40804/2 "2018-04-12T01:11:46Z")

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I suppose that Toad do not show at all.

If Toad exception log is not created, then you could do the following.

start process monitor (free tools from sysinternals)

start Toad

after it crashed, save data

reopen in Process Monitor and search for Toad entries…

you should there some errorr or problems.
