# Toad won't start properly **URL:** \ **Category:** Toad for Oracle & DevOps Toolkit\ **Created:** [April 13, 2011, 10:03am UTC](https://forums.toadworld.com/t/toad-wont-start-properly/10385 "2011-04-13T10:03:04Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Guest](https://avatars.discourse-cdn.com/v4/letter/g/8dc957/32.png) [@Guest](https://forums.toadworld.com/u/Guest)\ **Post date:** [April 13, 2011, 10:03am UTC](https://forums.toadworld.com/t/toad-wont-start-properly/10385/1 "2011-04-13T10:03:04Z")
Hi! I’m running Toad for Oracle 10.6 on Windows 7 enterprise. I just rebooted, and now Toad won’t start. I don’t get any error messages, and after the splash screen disappears, the regular Toad windows shows up – but it is completely unresponsive. I can’t move it, resize, click any button – nothing. I get the same results whether I click on the main icon or on an sql file – though, in the latter case, I do get the see the file in the window, though it’s still frozen. What happened? And how do I fix this? Thanks! Fred ---
**Author:** ![wimdelange\_062](https://avatars.discourse-cdn.com/v4/letter/w/9fc348/32.png) [@wimdelange\_062](https://forums.toadworld.com/u/wimdelange_062)\ **Post date:** [April 13, 2011, 10:28am UTC](https://forums.toadworld.com/t/toad-wont-start-properly/10385/2 "2011-04-13T10:28:42Z")
Did you try to reboot again? Is Oracle connection, try a sqlplus session to test? Remove Toad completely and reinstall? Groetjes, Wim On Wed, Apr 13, 2011 at 17:03, Bartlett, Frederick H. - Hoboken \< [fhbartlett@wiley.com](mailto:fhbartlett@wiley.com) \> wrote: ``` Hi! I’m running Toad for Oracle 10.6 on Windows 7 enterprise. I just rebooted, and now Toad won’t start. I don’t get any error messages, and after the splash screen disappears, the regular Toad windows shows up – but it is completely unresponsive. I can’t move it, resize, click any button – nothing. I get the same results whether I click on the main icon or on an sql file – though, in the latter case, I do get the see the file in the window, though it’s still frozen. What happened? And how do I fix this? Thanks! Fred ``` ---
**Author:** ![Guest](https://avatars.discourse-cdn.com/v4/letter/g/8dc957/32.png) [@Guest](https://forums.toadworld.com/u/Guest)\ **Post date:** [April 13, 2011, 10:44am UTC](https://forums.toadworld.com/t/toad-wont-start-properly/10385/3 "2011-04-13T10:44:08Z")
No, instead I completely wiped \Users…\AppData\Roaming\Quest Software\Toad for Oracle\10.6\User Files and restarted Toad. Now everything’s fine (in a blank-slate sort of way). But I’d still like to know what happened … When I restore the wiped files, I get the same problem. There are some 85 files in User Files with filedates since my last successful Toad start, so it’s gotta be in one of them – but that’s a lot of files to diff. Could anyone narrow it down for me? For instance, could .tmp files be the problem? The size of the SavedSQL.dat file (1.4 MB)? Some setting in an .ini file? Thanks again! Fred ---
**Author:** ![wimdelange\_062](https://avatars.discourse-cdn.com/v4/letter/w/9fc348/32.png) [@wimdelange\_062](https://forums.toadworld.com/u/wimdelange_062)\ **Post date:** [April 13, 2011, 10:58am UTC](https://forums.toadworld.com/t/toad-wont-start-properly/10385/4 "2011-04-13T10:58:31Z")
Start with deleting the tmp files. They have no use whatsoever and in several problem solving scripts are the first to kill. And maybe you are in luck and the culprit is one of those files. Groetjes, Wim On Wed, Apr 13, 2011 at 17:44, Bartlett, Frederick H. - Hoboken \< [fhbartlett@wiley.com](mailto:fhbartlett@wiley.com) \> wrote: ``` No, instead I completely wiped \Users\...\AppData\Roaming\Quest Software\Toad for Oracle\10.6\User Files and restarted Toad. Now everything’s fine (in a blank-slate sort of way). But I’d still like to know what happened … When I restore the wiped files, I get the same problem. There are some 85 files in User Files with filedates since my last successful Toad start, so it’s gotta be in one of them – but that’s a lot of files to diff. Could anyone narrow it down for me? For instance, could .tmp files be the problem? The size of the SavedSQL.dat file (1.4 MB)? Some setting in an .ini file? Thanks again! Fred ``` ---
**Author:** ![Guest](https://avatars.discourse-cdn.com/v4/letter/g/8dc957/32.png) [@Guest](https://forums.toadworld.com/u/Guest)\ **Post date:** [April 13, 2011, 11:39am UTC](https://forums.toadworld.com/t/toad-wont-start-properly/10385/5 "2011-04-13T11:39:33Z")
You can also enter DEBUG=1 in your toad.ini file in the [settings] section. This will spit out a log file (ToadDebug.txt) of startup operations. Examining this file may give you an idea of where the slowdown is occurring, then we can pin down the file. Don’t forget to take this out of your ini file when you’re finished. ---
**Author:** ![Guest](https://avatars.discourse-cdn.com/v4/letter/g/8dc957/32.png) [@Guest](https://forums.toadworld.com/u/Guest)\ **Post date:** [April 13, 2011, 1:06pm UTC](https://forums.toadworld.com/t/toad-wont-start-properly/10385/6 "2011-04-13T13:06:13Z")
Did you have an auto-connect setup that might be failing? Open CONNECTIONS.INI and look for AutoConnect=1 ---
**Author:** ![Guest](https://avatars.discourse-cdn.com/v4/letter/g/8dc957/32.png) [@Guest](https://forums.toadworld.com/u/Guest)\ **Post date:** [April 13, 2011, 1:25pm UTC](https://forums.toadworld.com/t/toad-wont-start-properly/10385/7 "2011-04-13T13:25:29Z")
On both the working and non-working CONNECTIONS.INI, I have AutoConnect=0. Then I used the non-working set with the working CONNECTIONS.INI, and got the same result. Finally, I used the working set with the non-working CONNECTIONS.INI and SavedSQL.dat – that worked, and gives me my history back. But the cause of the problem is still a mystery. Anything else I can look at? Fred ---
**Author:** ![JohnDorlon](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/johndorlon/32/9997_2.png) [@JohnDorlon](https://forums.toadworld.com/u/JohnDorlon)\ **Post date:** [April 13, 2011, 1:38pm UTC](https://forums.toadworld.com/t/toad-wont-start-properly/10385/8 "2011-04-13T13:38:29Z")
See if ToadActions.dat is the culprit. ---
**Author:** ![Guest](https://avatars.discourse-cdn.com/v4/letter/g/8dc957/32.png) [@Guest](https://forums.toadworld.com/u/Guest)\ **Post date:** [April 13, 2011, 2:10pm UTC](https://forums.toadworld.com/t/toad-wont-start-properly/10385/9 "2011-04-13T14:10:56Z")
Nope; I cleaned out User Files, then unzipped my working set and added the old CONNECTIONS.INI, SavedSQL.dat, and ToadActions.dat from the nonworking set. It works, and well enough. I’ll replace the various look’n’feel settings eventually. I should mention that I ran SysInternals’ procmon – the answer is probably in there, but, if so, it didn’t exactly leap out at me. The last files accessed were Dxgrid.TfmLogin.TabControl1.grd, Toad.ini, and ver.txt. The latter two are identical between sets; I then emptied the GUISettings directory and filled it with the files from the working set – still no joy. If you want a procmon file, let me know what kind of filters you want applied and where to send it. Thanks again, Fred ---
**Author:** ![JohnDorlon](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/johndorlon/32/9997_2.png) [@JohnDorlon](https://forums.toadworld.com/u/JohnDorlon)\ **Post date:** [April 13, 2011, 2:30pm UTC](https://forums.toadworld.com/t/toad-wont-start-properly/10385/10 "2011-04-13T14:30:09Z")
Did you just come back from travelling? I’ve seen a case in the past where a user was in one office and connected to the local printer, then the next week came back to his home office, but Toad was still looking for the other printer (which was still available on the network but much much slower) I think we’ve fixed this situation, and re-reading your email below, it sounds like this isn’t your situation, but I thought I’d mention it anyway incase it rings any bells. ---
**Author:** ![Guest](https://avatars.discourse-cdn.com/v4/letter/g/8dc957/32.png) [@Guest](https://forums.toadworld.com/u/Guest)\ **Post date:** [April 13, 2011, 2:50pm UTC](https://forums.toadworld.com/t/toad-wont-start-properly/10385/11 "2011-04-13T14:50:19Z")
Well, there might be something … I work both in a home office and in a ‘real’ office. Today was the first time in ages that I rebooted while physically connected to the company network. The last few times I’ve done a reboot, I was connected via VPN from my home office. So there might be a network issue somewhere. However, the only printers I have installed on my laptop are the ones in the company office; I don’t print at home. So, based on your anecdote, you’d think I’d experience this kind of problem at home instead. Fred ---
**Author:** ![JohnDorlon](https://sea1.discourse-cdn.com/quest/user_avatar/forums.toadworld.com/johndorlon/32/9997_2.png) [@JohnDorlon](https://forums.toadworld.com/u/JohnDorlon)\ **Post date:** [April 13, 2011, 3:41pm UTC](https://forums.toadworld.com/t/toad-wont-start-properly/10385/12 "2011-04-13T15:41:31Z")
Well, I’m about out of ideas, but if you zip up the ‘slow’ user files folder and send it to me, I will see if I can reproduce the problem and hopefully fix it.