Toad World® Forums

Wrong license key with term, instead perpetual license key

Dear, I recently acquired the license for Toad Data Point software on the website, but they gave me a wrong license key with a term. However, on the website the information displayed was electronic delivery of the product, ie perpetual license. There was no annual license information on the website, just the electronic delivery of the product. Has this ever happened to any of you, or just to me? If it has already occurred, how was the problem solved? Quest insists on not following my request to change the license key.