I don’t think the newer client would affect this. We bundle our own client and use that. Let me know what happens and we are interested in fixing this if we can reproduce on our end.
Debbie
Sorry to respond to old thread, but I am getting this to with Version 3.1:
4:52:34 PM Thread (15) Importing 1 out of 1 files
4:52:34 PM Thread (15) Reading from file JULY.xlsx
4:52:34 PM Thread (15) Exception of type ‘System.OutOfMemoryException’ was thrown.
4:52:39 PM Thread (15) Error importing data, please check file format options: Exception of type ‘System.OutOfMemoryException’ was thrown.
4:52:39 PM Thread (15) Import Finished [7/30/2012 4:52:39 PM]
4:52:39 PM Thread (15) Import time: 00:01:21.3125000
This has been driving me nuts for the past week. Any suggestions? I tried to do a support bundle but the .zip file still would not pass through my email.
Urghhh…
How big is the Excel file? How many columns and rows does it have?
You could try to import from a CSV file. To do it you have to open the file in Excel and save it as CSV (comma delimited) file. After that you can import from the CSV file.
I will try as a CSV. I believe it is in the neighborhood or 440k+ rows.
Thanks for the response.
Hi Gregory,
Did the using CSV file work for you?