Cross Connection Error - Error trying to reestablish lost connection

Hi Claire,
Please try and check below info first:

  1. Can you connect to the "Local Storage" of Toad Data Point?
  2. You can retrieve data from above data source separately, means those data sources works fine in non-cross-connection, right?

If above checking is ok, please send the support bundle to us: Vincent.hu@quest.com

  1. Run the cross query and get the fail result again.
  2. Generate support bundle - "Help"->"Support Bundle"
  3. You can get the support bundle zip file when you right click the tab of support bundle in main window,