Toad World® Forums

Error on Email Automation - Version 4.2


#1

Hi,

Was hoping someone could help me if they’ve seen the issue before… I have copied the output of the error messages from the log file. Any help will be greatly appreciated… Thanks! OH and FYI - this was working perfectly fine on Monday. For integrity purposes i have also removed server/user details etc.

  • 9/5/2018 2:45:02 PM: 510_Summary_TAN.log: Setting up SMTP email
    – 9/5/2018 2:45:02 PM: 510_Summary_TAN.log: Email Attachment: D:\Reports and Extracts
    – 9/5/2018 2:45:02 PM: 510_Summary_TAN.log: Smtp Server: *
    – 9/5/2018 2:45:02 PM: 510_Summary_TAN.log: Smtp Port: 25
    – 9/5/2018 2:45:02 PM: 510_Summary_TAN.log: UserName: *
    – 9/5/2018 2:45:02 PM: 510_Summary_TAN.log: Begin email send
    – 9/5/2018 2:45:03 PM: 510_Summary_TAN.log: None of the specified authentication methods is supported by the server.
    – 9/5/2018 2:45:03 PM: 510_Summary_TAN.log: at a.a5.a(AuthenticationMethods A_0, AuthenticationMethods A_1, SaslMethod A_2, AuthenticationOptions A_3, String A_4, String A_5, String A_6, String A_7)
    at a.m.a(AuthenticationMethods A_0, AuthenticationMethods A_1, SaslMethod A_2, AuthenticationOptions A_3, String A_4, String A_5, String A_6, String A_7)
    at a.m.b()
    at a.f.l.b()
    at a.f.l.a(MailMessage A_0, String A_1, EmailAddressCollection A_2, DeliveryNotificationOptions A_3, Smtp8bitDataConversion A_4, Boolean A_5, SendFailureThreshold A_6, Boolean A_7, DataTable A_8, Int32 A_9, String A_10)
    at a.f.e.a(MailMessage A_0, String A_1, EmailAddressCollection A_2, DeliveryNotificationOptions A_3, Smtp8bitDataConversion A_4, Boolean A_5, SendFailureThreshold A_6, Int32 A_7, aw A_8, Boolean A_9, DataTable A_10, Int32 A_11, String A_12)
    at a.f.n.a(String A_0, EmailAddressCollection A_1)
    at a.f.n.a(Boolean A_0, String A_1, EmailAddressCollection A_2)
    at Quest.Toad.Workflow.Activities.SendEmailActivity.SendMail(SmtpServer server, MailMessage email)
    – 9/5/2018 2:45:03 PM: 510_Summary_TAN.log: Email_1 - There were errors encountered sending the message. See the log file for details.

#2

Hi,
if it worked few days back then there should be some changes on server site. Can you ask on server support if they didn’t do any changes? Or can you try some other SMTP server ?
Filip


#3

Hi Filip,

Thanks so much - Yes turns out they changed the authentication settings completely. Works now :slight_smile: