How do I download and start using Toad after removing Toad Freeware?

I have been using Toad Freeware and have recently got a Key to be able to use the regular Toad. I have removed the Freeware but have not been able to do the download of the current version. How do I download and start using the latest version of Toad?

You need a valid and in force maintenance in order to be able to login to our
support site to download your software. Having a key does not mean that you are
current and thus entitled. So if you are unsure – call your Quest sales
rep to verify.

Thank you! I will get back to my manager for more information.