Hi all
I am trying to install the new TOAD Beta 13.1. The installer initiates but is then quarantined bySymantec with a WS.Reputation.1 threat.
Any ideas?
Thanks
Stuart
Sounds like you’re going to have to disable your virus protection to install the beta. Did this happen with the 13.0 beta?
From: stubar bounce-stuart_barber@toadworld.com
Sent: Wednesday, May 23, 2018 7:25 AM
To: toadoraclebeta@toadworld.com
Subject: [Toad for Oracle - Beta Discussion Forum] Toad Beta 13.1 is being quarantined by Symantec EndPoint
Toad Beta 13.1 is being quarantined by Symantec EndPoint
Thread created by stubar
Hi all
I am trying to install the new TOAD Beta 13.1. The installer initiates but is then quarantined bySymantec with a WS.Reputation.1 threat.
Any ideas?
Thanks
Stuart
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It did not, but did happen earlier with 12.10 or 12.11. It went away after a couple of updates and I assumed something had changed in the file.
Disabling my anti-virus is unfortunately not an option corporate policy does not allow it.
From: Brad Boddicker bounce-ButtonPusher@toadworld.com
Sent: 23 May 2018 14:16
To: toadoraclebeta@toadworld.com
Subject: RE: [Toad for Oracle - Beta Discussion Forum] Toad Beta 13.1 is being quarantined by Symantec EndPoint
RE: Toad Beta 13.1 is being quarantined by Symantec EndPoint
Reply by Brad Boddicker
Sounds like you’re going to have to disable your virus protection to install the beta. Did this happen with the 13.0 beta?
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Well I can assure you nothing has changed in the installer besides the product ID and version. Maybe symantec has to correct on their end by adding this to a white list
From: stubar bounce-stuart_barber@toadworld.com
Sent: Wednesday, May 23, 2018 8:36 AM
To: toadoraclebeta@toadworld.com
Subject: RE: [Toad for Oracle - Beta Discussion Forum] Toad Beta 13.1 is being quarantined by Symantec EndPoint
RE: Toad Beta 13.1 is being quarantined by Symantec EndPoint
Reply by stubar
It did not, but did happen earlier with 12.10 or 12.11. It went away after a couple of updates and I assumed something had changed in the file.
Disabling my anti-virus is unfortunately not an option corporate policy does not allow it.
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I’m sure your I/T department would be okay with temporarily disabling for an install.
If not, then request them to install it for you, at that point they will be faced with reality and likely will disable it.
From: stubar bounce-stuart_barber@toadworld.com
Sent: Wednesday, May 23, 2018 7:36 AM
To: toadoraclebeta@toadworld.com
Subject: RE: [Toad for Oracle - Beta Discussion Forum] Toad Beta 13.1 is being quarantined by Symantec EndPoint
RE: Toad Beta 13.1 is being quarantined by Symantec EndPoint
Reply by stubar
It did not, but did happen earlier with 12.10 or 12.11. It went away after a couple of updates and I assumed something had changed in the file.
Disabling my anti-virus is unfortunately not an option corporate policy does not allow it.
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Maybe that is what happened, they will white list after a number of installs report it OK.
I will wait.
Thanks for your time
Stuart
From: Brad Boddicker bounce-ButtonPusher@toadworld.com
Sent: 23 May 2018 15:13
To: toadoraclebeta@toadworld.com
Subject: RE: [Toad for Oracle - Beta Discussion Forum] Toad Beta 13.1 is being quarantined by Symantec EndPoint
RE: Toad Beta 13.1 is being quarantined by Symantec EndPoint
Reply by Brad Boddicker
Well I can assure you nothing has changed in the installer besides the product ID and version. Maybe symantec has to correct on their end by adding this to a white list
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Hi
I have submit the file to Symantec for verification.
Fingers crossed.
Thanks
Stuart
From: Brad Boddicker bounce-ButtonPusher@toadworld.com
Sent: 23 May 2018 15:13
To: toadoraclebeta@toadworld.com
Subject: RE: [Toad for Oracle - Beta Discussion Forum] Toad Beta 13.1 is being quarantined by Symantec EndPoint
RE: Toad Beta 13.1 is being quarantined by Symantec EndPoint
Reply by Brad Boddicker
Well I can assure you nothing has changed in the installer besides the product ID and version. Maybe symantec has to correct on their end by adding this to a white list
To reply, please reply-all to this email.
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