Toad World® Forums

Access violation at address 012A3B6B in module 'toad.exe'.

Hello, I’m new here but I’m having a problem with toad when I try to export the data grid, tried with different versions of Oracle DB (10.2).
Also, the same function was working some time ago with the same machine and same Oracle DB, now something is wrong.
This is development machine.
Here is the Exception Log:
EurekaLog 6.0.7

Application:

1.1 Start Date : Wed, 24 Oct 2012 09:48:14 +0200
1.2 Name/Description: toad.exe - (TOAD)
1.3 Version Number : 9.5.0.31
1.4 Parameters :
1.5 Compilation Date: Fri, 26 Oct 2007 18:43:51 +0200
1.6 Up Time : 24 minutes, 27 seconds

Exception:

2.1 Date : Wed, 24 Oct 2012 10:12:42 +0200
2.2 Address : 012A3B6B
2.3 Module Name : toad.exe - (TOAD)
2.4 Module Version: 9.5.0.31
2.5 Type : EAccessViolation
2.6 Message : Access violation at address 012A3B6B in module ‘toad.exe’. Read of address 00000054.
2.7 ID : BF68
2.8 Count : 1
2.9 Status : New
2.10 Note :

Active Controls:

4.1 Form Class : TfrmMain
4.2 Form Text : Toad® for Oracle - [ABSACIROOT@192.168.1.40:1521/absdev - Editor (SELECT * FROM PRD_PRODOTTI WHERE CODCATPR=‘PAY’)]
4.3 Control Class: TEditorToadGrid
4.4 Control Text :

Computer:

5.2 Total Memory : 2048 Mb
5.3 Free Memory : 407 Mb
5.4 Total Disk : 306,18 Gb
5.5 Free Disk : 225,93 Gb
5.6 System Up Time: 1 hour, 4 minutes, 52 seconds
5.7 Processor : Intel® Core™ i5 CPU M 480 @ 2.67GHz
5.8 Display Mode : 1280 x 1024, 32 bit
5.9 Display DPI : 96
5.10 Video Card : Intel® HD Graphics (driver 8.15.10.2622 - RAM 1051 MB)
5.11 Printer : Lexmark X204n XL (driver 6.1.7601.17514)

Operating System:

6.1 Type : Microsoft Windows Vista
6.2 Build # : 7601
6.3 Update : Service Pack 1
6.4 Language: Italian
6.5 Charset : 0

Thanks!

Hi Paolo,
I think you may have navigated into the Quest Backup Reporter forum by accident. The people at the Toad for Oracle forum will be able to help you with your current issue much quicker. This link will take you there:
http://toadfororacle.com/forumindex.jspa?categoryID=649

If you have any problems getting an answer, please let us know. We are here to help you.

I’ve already asked same question (but on Commercial discussions) but no one answered.
What can I do?

Paolo,
I have a few suggestions:

  1. Re-post your question on the Toad forum.

  2. Check the Toad World knowledge base. https://support.quest.com/SearchKnowledgebase.aspx?dsNav=Ny:True,Rpp:25,Ns:P_ProductVersion|101|-1|,Nrc:id-11,Nea:True,N:268435520,Nr:AND(OR(6%2C7)%2CP_SecurityRole%3AEXTERNAL)&Dt=Toad+for+Oracle&product=Toad+for+Oracle&fromsearch=false&SKB=1

  3. Call Quest Support
    Italy 9:00am - 6:30pm CET
    Monday to Friday English, Italian 800.124.877

  4. Open a support case. https://support.quest.com/Default.aspx

Let me know if you don’t get a solution. We’ll proceed from there.