Toad World® Forums

Any suggestions?


#1

We are using TOAD for Data Analysts 1.1 something.
Been working just fine until one of our people got a new machine.

The install seems to go through without issue but upon trying to start the application he gets a series of errors like this one.

Quest.Toad.Exceptions.BaseException
Failed reading actions from C:\Program Files\Quest Software\Toad for Data Analysis 1.1\Plugins\Data Compare\datacompareandsync.actions.pck

System.FormatException
Input string was not in a correct format.
Stack Trace:
   at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
   at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
   at Quest.Toad.ActionManagement.ActionLocation.get_Order()
   at Quest.Toad.ActionManagement.ActionHolder.ProcessToolbar(XmlElement toolbarElement, Boolean localized)
   at Quest.Toad.ActionManagement.ActionHolder.ProcessManifest(FileInfo manifestFile, Boolean localized)

We have uninstalled, reinstalled, is any other suggestions?


#2

We have seen this before. Please try the following:

Start regedit. Open this registry key:

HKEY_CURRENT_USER\Control Panel\International

Look for registry entry sPositiveSign. Double-click on it to modify the value. EVEN IF THE VALUE FIELD SEEMS TO BE BLANK, put your cursor in the value field, press the delete key a few times, and save the value. Then try running Toad again.

This has resolved it for others.

Debbie


#3

Thank you VERY much, that did the trick!


#4

Glad to hear that.

If you get a chance upgrade to TDA 2.5.1. There are some nice enhancements in there.

Debbie