Automation error when sending an email

Hello,

I am getting the following error when i try to run an automation script.
im using toad 5.6 and tried all the setting in the email server that my teammate are using and its working for them.

thanks,

Welcome to the TDP forum!

When I see these kinds of messages, first thing I think of is that the SMTP server host name is not quite correct, or that a VPN is needed in order for TDP to see/reach it.

Make sure your workstation can ping successfully the SMTP host, and discuss with your e-mail admin whether or not you need a VPN connection to reach the e-mail server.

Also, TDP 5.6 is a pretty old release. Please install the latest version, which is 6.2 currently.