I am working with a user who uses Toad 12.6, when she attempts to SFTP within toad the error message below appears, then toad closes out.
Steps I have taken
-
It has worked before.
-
a uninstall/reinstall of toad (no registry or folders were wiped during this process)
-
Deleting SFTP host entries and reconnecting
Checked if the user can connect to the SFTP server using filezilla. Yes, no issues there.
Same issues continues to occur, any help would be very much appreciated!
Model : ntdll.dll
Exception: EAccessViolation
Message: Access violation at address 00000000776692DA in Module
‘ntdll.dll’. Read of Address 000000000000B78
LastAddr: $00000000007BFF46E – [0000000004190000] Toad.exe-
Localhost Access – TlocalHostAccessor – ChangeDirectory – 0[190]
LastModule: Toad.exe
Last Exception EInoutError
Last Message: I/O error 64