Toad World® Forums

Must re-enter authorization key every time I run Toad (9.7)


#1

We recently changed our local network to Active Directory. My PC login therefore is a new user on the network. When I went to run Toad after switching to the new network I had to re-enter the Toad authorization key and go thru the configuration of my Toad preferences. That was okay. But now I’m finding that I have to re-enter the authorization key and preferences every time I run Toad. Any idea why?

On investigation I see that in C:\documents and settings\application_data\Quest\Toad, it creates a new 9.7 directory every time I run Toad. Each successive time adds the new directory named 9.7(1), 9.7(2), 9.7(3), etc. Obviously it’s not seeing the original 9.7 directory. My privs are fine - wide open, I can’t understand why it thinks I have to start over each time.

Thanks,
Dan


#2

I have the same problem with 9.7. 10.5 does not have the problem.


#3

9.7 uses the registry to map the location of the Toad.exe to the user
application data folder.

Close Toad. Go to your application data folder (C:\Docs and Settings\User
…\Toad ) and rename all of your folders by placing an underscore before the
names. Or, if you don’t care about losing settings, delete them all.

Open regedit.exe and navigate to HKEY_CURRENT_USER\Software\Quest Software\Toad
for Oracle\Installations. Delete all values on the right. Restart Toad.

See if that works.

If it does not, see if values are added to that registry key on each run of
Toad. You should only have 1 set of 3 values for your 9.7 installation. There
should be an AppDataN, PathN, and VersionN value.


#4

9.7 uses the registry to map the location of the Toad.exe to the user
application data folder.

Close Toad. Go to your application data folder (C:\Docs and Settings\User
…\Toad ) and rename all of your folders by placing an underscore before the
names. Or, if you don’t care about losing settings, delete them all.

Open regedit.exe and navigate to HKEY_CURRENT_USER\Software\Quest Software\Toad
for Oracle\Installations. Delete all values on the right. Restart Toad.

See if that works.

If it does not, see if values are added to that registry key on each run of
Toad. You should only have 1 set of 3 values for your 9.7 installation. There
should be an AppDataN, PathN, and VersionN value.


#5

I should have added a disclaimer that I assume you only have 9.7 installed. I
think that the OP has this setup, but you, Aman, appear to have Toad 10.5 too.
When renaming/deleting app data folders only act on those that correspond to
Toad 9.7.

Michael


#6

I know this is old post but just like to say this fix worked a treat , have been struggling with this issue for many weeks since my PC was moved to new AD domain.