Couple of logistic information
Program - SQL Navigator Standard edition 22.214.171.1242
Windows XP Desktops
Database - Oracle 10g RAC
Having issues with a couple SQL Navigator 5.5 users, expanding the schema entry on the tree; the application doesn’t return and freezes on their desktop connecting to RAC database. However, when in a session to a 2nd RAC database, the schema entry expands quickly.
This looks to be a possible installation (silent) issue, due to the fact that the same user will log into a session on another dbusers installation to the same problem database and the schema expansion works perfectly fine. Also, as a DBA I log into a session as myself to the problem database on the problem user’s desktop and the schema expansion does not work for me either.
I’m not familiar with the program to determine what to look into on the registry or any log files that the program may be generating to find the error.