TDP 5.5 - error connecting to local storage

I'm getting the error below when trying connect to local storage. I tried turning off Windows Firewall and adding an inbound exception for port 3566 but still getting the error.

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By chance, did anything happen to the "data hub directory", which represents your local storage?
(e.g. C:\Users...\AppData\Local\Quest Software\Toad Data Point Hub Data_v57, for the latest versions of TDP installs)
Did it get moved, restored, or permissions changed on any of the folder hierarchy?

Otherwise, might have to go to Support for this one, Steve.

Hi Gary, I checked the data hub directory and it looks correct. I will open a case with support. Thanks.