TIC process terminated due to an unhandled exception

Toad Intelligence Central
1

I'm getting a weird message on my server since last .NET update:

Application: Toad.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ComponentModel.Win32Exception
   at System.Windows.Forms.NativeWindow.CreateHandle(System.Windows.Forms.CreateParams)
   at System.Windows.Forms.Control.CreateHandle()
   at System.Windows.Forms.Form.CreateHandle()
   at DevExpress.XtraEditors.XtraForm.CreateHandle()
   at System.Windows.Forms.Control.get_Handle()
   at System.Windows.Forms.Form.SelectInternal(Boolean, Boolean)
   at System.Windows.Forms.Form.Select(Boolean, Boolean)
   at System.Windows.Forms.Control.SelectNextControl(System.Windows.Forms.Control, Boolean, Boolean, Boolean, Boolean)
   at System.Windows.Forms.Form.SetVisibleCore(Boolean)
   at System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext)
   at System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32, System.Windows.Forms.ApplicationContext)
   at Quest.Toad.StartupForm.MainAppicationEntryPoint(System.String[])
   at Quest.Toad.ToadProcessEntryPoint.Main(System.String[])

and it actually makes TicWeb.exe process to get stuck, I have to go to the process list and end it, then further to services snippet and stop/start.

message states the error is happening thru .NET Framework Version: v4.0.30319, however I do have others on my server, and obviously the latest to which it was updated, which is 4.8.03761:

PSChildName                      Version
-----------                      -------
v2.0.50727                       2.0.50727.4927
v3.0                             3.0.30729.4926
Windows Communication Foundation 3.0.4506.4926
Windows Presentation Foundation  3.0.6920.4902
v3.5                             3.5.30729.4926
Client                           4.8.03761
Full                             4.8.03761
Client                           4.0.0.0

Is there a way I can make these errors stop happening by maybe forcing TIC to use the latest .NET? Or any other input that can fix it?

FWIW, I'm looking for non-destructive actions, my servers has hundreds of published jobs that serves critical areas within the company and I cannot afford to jeopardize any.

2

Hello,

We are suggesting two options:

  1. Try to repair .NET using Microsoft .NET Framework Repair Tool
  2. Reinstall Toad Data Point on the TIC server (you will not lose data when reinstalling)

I hope some of these options help

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