We are using a local SMTP server to relay output to the field. The emails are arriving with both embedded images and the same images as attachments. The email is rich text, but TDP offers no way to add that to the mail header to prevent the attachments. Are there any workarounds to something like this?
is this in Automation or Workbook? Can you send us more info, like screenshots of what you mean?
This is automation. Our process generates a data file that is concatenated into an HTML report and then is delivered through an internal SMTP server. Unlike other emails that go out internally this one contains image attachments as well as embedded images. Most people are using Google as their mail client. The assumption is that since the HTML is embedded that it is being treated as rich text, but the attachments seem to suggest something else is going on.
This is the HTML portion of the mail header:
Content-Type: text/html; charset="Windows-1252"
This is an example of the image portion of the message header. This is a Google mail server it is going through so it's unclear what Google needs to not include attachments.
Content-Type: application/octet-stream; name="verizon-logo-1"
Content-Disposition: inline; filename="verizon-logo-1"