Toad: Why You Need to Sign In

I want try latest toad for oracle version, when I sign in it gives this error, any idea?
An error occurred while signing you in.
your machine is connected to the internet, but an unknown error occurred that prevented your license from being validated successfully.
Please try signing in again.

Same by my login try. Doesn't work.

It's an awful user experience.

Users here getting the same problem. I see no reply was posted

Hi,
I'm sorry to hear about the issues you're facing. We plan to improve this blog for troubleshooting tips. For now, could you please see that attached troubleshooting check list and let us know if it helps. Thanks.
Troubleshoot SignIn.pdf (76.6 KB)

Once a month sign-in is intrusive. I paid for this software, yet 12 times a year, I have to verify that it's me. Very poor customer treatment by Quest.

Also, if I don't have an internet connection, my database is local, I can't sign in, do I lose access to the software I paid for?