Toad World® Forums

Unable to install - DB2 freeware version

Hi,

I downloaded the freeware version and tried to install it. But whenever I click on the exe, I get the MSIEXEC pop-up (similar to the one mentioned in thread - http://tda.inside.quest.com/thread.jspa?threadID=29502&tstart=0&messageID=109837).

As per the suggestion given, I tried doing a silent install and this is the error from the log file.
ToadInstall.exe /S /Lx “C:\temp\installLog.txt”

These are the last few lines that I have copied. It say unable to open response file. i dont know where this is. Please help me to install it.

Thanks!


MSI (s) (8C:48) [17:47:57:565]: Setting cached product context: User non-assigned for product: 461AB6B46A5661C489F420D2B3301FAB
MSI (s) (8C:48) [17:47:57:581]: Creating MSIHANDLE (850) of type 790536 for thread 3656
MSI (s) (8C:C4) [17:47:57:925]: Closing MSIHANDLE (850) of type 790536 for thread 3656
MSI (s) (8C:48) [17:47:57:956]: Creating MSIHANDLE (851) of type 790536 for thread 3656
MSI (s) (8C!D0) [17:47:58:034]: Creating MSIHANDLE (852) of type 790531 for thread 3280
MSI (s) (8C!D0) [17:47:58:034]: Closing MSIHANDLE (852) of type 790531 for thread 3280
MSI (s) (8C!D0) [17:47:58:050]: Creating MSIHANDLE (853) of type 790531 for thread 3280
1: ERROR:DB2 Setup is unable to open the response file “”.
MSI (s) (8C!D0) [17:47:58:050]: Closing MSIHANDLE (853) of type 790531 for thread 3280
MSI (s) (8C!D0) [17:47:58:050]: Creating MSIHANDLE (854) of type 790531 for thread 3280
1: ERROR:Unable to set the response file “” in the up and running engine.
MSI (s) (8C!D0) [17:47:58:050]: Closing MSIHANDLE (854) of type 790531 for thread 3280
MSI (s) (8C:D4) [17:47:58:050]: Closing MSIHANDLE (851) of type 790536 for thread 3656
1: ERROR:Unable to initialize the response file.
Action ended 17:47:58: InstallFinalize. Return value 3.
Action ended 17:48:16: INSTALL. Return value 3.
MSI (s) (8C:48) [17:48:16:894]: Product: Quest Software Toad for DB2 Freeware 4.6 – Installation operation failed.

=== Logging stopped: 7/29/2011 17:48:16 ===

Please verify that:

  • you are using the ToadforDB2_Freeware_4.6.2.573.exe installer
  • you have tried copying the .exe to your c:\temp directory

Then try running the following from a dos command prompt:

C:\temp>ToadforDB2_Freeware_4.6.2.573.exe /Lx “C:\temp\installlog2.txt”

(note the above does not use the /S flag)

Then please explain if you see the Quest installer window appear.
Also, what OS are you running on?
What rights (i.e. admin) do you have on that OS?

Then please post the complete installlog2.txt - or you can send that directory to me at:
jeff.podlasek@quest.com
thanks