Toad World® Forums

Beta 49 - Access violation


#1

All,

I had an access violation in Toad.exe, address 0419CD6C, trying to read from address 010418FFA0.

I’ve saved the error-log, please let me know where to send it.

Abe Kornelis


#2

Hello Abe,

While we appreciate you reporting this, the info you have provided does very little to help us. The 2 best things to provide to us in this case are 1) The
call stack: when you get the AV, check the link within the error message then check “copy to clipboard” and OK. Paste your call stack in the body of the e-mail. If you can’t capture the call stack like this, you go to options > general > and click “open
folder” under the application data directory section. Attach Toad.el to the message you send to this group. 2) Steps: Send it to us with a detailed description of exactly what you were doing when the error was generated.

Thanks,

Brad

From: kornelis.abe [mailto:bounce-kornelisabe@toadworld.com]

Sent: Thursday, March 05, 2015 2:44 AM

To: toadoraclebeta@toadworld.com

Subject: [Toad for Oracle - Beta Discussion Forum] Beta 49 - Access violation

Beta 49 - Access violation

Thread created by kornelis.abe

All,

I had an access violation in Toad.exe, address 0419CD6C, trying to read from address 010418FFA0.

I’ve saved the error-log, please let me know where to send it.

Abe Kornelis

==========

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#3

Brad,

thanks for the update. I understand that the info was insufficient for further analysis. Please find the toad.el files attached.
(they;re attached as .txt files since the attachment pop-up does not accept fiels with a .el extension…)

Each time he error occurred it was directly after loading a file into the editor by dragging it there from the project manager panel.
It’s an intermittent issue - I cannot reproduce the effect at will.

Kind regards,

Abe

[View:~/cfs-file.ashx/__key/communityserver-discussions-components-files/86/Toad_5F00_access_5F00_violation_5F00_1.txt:550:0]

[View:~/cfs-file.ashx/__key/communityserver-discussions-components-files/86/Toad_5F00_access_5F00_violation_5F00_2.txt:550:0]

[View:~/cfs-file.ashx/__key/communityserver-discussions-components-files/86/Toad_5F00_access_5F00_violation_5F00_3.txt:550:0]


#4

Perfect. Maybe Michael can get something from this call stack. In the meantime, I’ve loaded up my PM with files and will try to reproduce this throughout
the day. Maybe it has something to do with the active sub-tab at the time of drop or where you dropped the file.

Thanks for the info!

From: kornelis.abe [mailto:bounce-kornelisabe@toadworld.com]

Sent: Thursday, March 05, 2015 9:24 AM

To: toadoraclebeta@toadworld.com

Subject: RE: [Toad for Oracle - Beta Discussion Forum] Beta 49 - Access violation

RE: Beta 49 - Access violation

Reply by kornelis.abe

Brad,

thanks for the update. I understand that the info was insufficient for further analysis. Please find the toad.el files attached.

(they;re attached as .txt files since the attachment pop-up does not accept fiels with a .el extension…)

Each time he error occurred it was directly after loading a file into the editor by dragging it there from the project manager panel.

It’s an intermittent issue - I cannot reproduce the effect at will.

Kind regards,

Abe

===

http://www.toadworld.com/cfs-file.ashx/__key/communityserver-discussions-components-files/86/Toad_5F00_access_5F00_violation_5F00_1.txt

http://www.toadworld.com/cfs-file.ashx/__key/communityserver-discussions-components-files/86/Toad_5F00_access_5F00_violation_5F00_2.txt

http://www.toadworld.com/cfs-file.ashx/__key/communityserver-discussions-components-files/86/Toad_5F00_access_5F00_violation_5F00_3.txt

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#5

Brad,

as an addendum: I’ve encountered the issue five or six times today. On two occasions the error occurred immediately after starting Toad, connecting to a schema, then loading the file.

Unfortunately, repeating the exact sequence of events does not reproduce the error :frowning:


#6

Brad,

I’ve encountered several more occurrences of the same problem. The last one, however, suddenly shows a different error address. I’m still on Beta 49.
Please find the renamed toad.el file below. I hope this may help you pinpoint the cause of the problem.

Abe.
===[View:~/cfs-file.ashx/__key/communityserver-discussions-components-files/86/Toad_5F00_access_5F00_violation_5F00_4.txt:550:0]


#7

Brad,

I’ve encountered several more access violations. This one has - again - different addresses. Please see error-log below.

Abe.

[View:~/cfs-file.ashx/__key/communityserver-discussions-components-files/86/Toad_5F00_access_5F00_violation_5F00_5.txt:550:0]


#8

Brad,

the last issue has repeated itself four times in a row. It seems I have finally stumbled into a situation where the error can be replayed!

If there’s anything you would like me to do to get this issue resolved, please let me know. I’ll be more than happy to help.

Kind regards,

Abe.

===


#9

Brad,

Bad luck, I had to recompile that module. After the compile succeeded (despite the initial error) the problem was no longer repeatable. During the repeated attempts to recreate the issue, I noticed that the file loads, then waits for a very short time, then the cursor indicates Toad is busy again, then the error occurs. From the outside, it looks more or less like Toad loads the file, then decides to format it, then encounters an error while reformatting. Could this scenario be correct?

It’s probably irrelevant to you but just in case: my file contains a create package body statement on lines 1-8056, a blank line, and a procedure call in a begin-end pair on lines 8058-8062. That’s all.

Abe.

===


#10

Do you have the option turned on to automatically format your files when they are loaded into the Editor?

From: kornelis.abe [mailto:bounce-kornelisabe@toadworld.com]

Sent: Friday, March 06, 2015 8:06 AM

To: toadoraclebeta@toadworld.com

Subject: RE: [Toad for Oracle - Beta Discussion Forum] Beta 49 - Access violation

RE: Beta 49 - Access violation

Reply by kornelis.abe

Brad,

Bad luck, I had to recompile that module. After the compile succeeded (despite the initial error) the problem was no longer repeatable. During the repeated attempts to recreate the issue, I
noticed that the file loads, then waits for a very short time, then the cursor indicates Toad is busy again, then the error occurs. From the outside, it looks more or less like Toad loads the file, then decides to format it, then encounters an error while
reformatting. Could this scenario be correct?

It’s probably irrelevant to you but just in case: my file contains a create package body statement on lines 1-8056, a blank line, and a procedure call in a begin-end pair on lines 8058-8062.
That’s all.

Abe.

===

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#11

Just verified: according to ToadOptions - Editor - Open/Save the feature is turned off.


#12

Wow, up time of 22 seconds so there’s not really much time for this to be a building up event. I don’t see any user files from you in emails you’ve sent to me. Can you zip and send me your \User Files folder to michael.staszewskiquest.com? Also, if at all possible could you also send me one of the files that are tossing the error? If you can’t send the source file then send the user files at least.

Thanks,
Michael

On 03/06/2015 07:47 AM, kornelis.abe wrote:

RE: Beta 49 - Access violation

Reply by kornelis.abe
Brad,

I’ve encountered several more access violations. This one has - again - different addresses. Please see error-log below.

Abe.

Toad_access_violation_5.txt (174 KB)

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#13

The easiest way to send user files is to go to Utilities menu > Copy user settings and export from there.

From: Michael Staszewski [mailto:bounce-mstaszew@toadworld.com]

Sent: Friday, March 06, 2015 10:10 AM

To: toadoraclebeta@toadworld.com

Subject: Re: [Toad for Oracle - Beta Discussion Forum] Beta 49 - Access violation

Re: Beta 49 - Access violation

Reply by Michael Staszewski

Wow, up time of 22 seconds so there’s not really much time for this to be a building up event. I don’t see any user files from you in emails you’ve
sent to me. Can you zip and send me your \User Files folder to
michael.staszewski@quest.com? Also, if at all possible could you also send me one of the files that are tossing the error? If you can’t send the source file then send the user files at least.

Thanks,

Michael

On 03/06/2015 07:47 AM, kornelis.abe wrote:

RE: Beta 49 - Access violation

Reply by kornelis.abe

Brad,

I’ve encountered several more access violations. This one has - again - different addresses. Please see error-log below.

Abe.

===

http://www.toadworld.com/cfs-file.ashx/__key/communityserver-discussions-components-files/86/Toad_5F00_access_5F00_violation_5F00_5.txt

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#14

Brad,

ok - I’ll try to remember that. Thanks fior the hint.

Anyway, I’m now on Beta 50 and now I got an access violation while sutting Toad down. I have no clue whether it is in any way related to the access violations I’ve been encoutnering last week.

So I’ve saved the errorlog and userfiles, just in case. Please let me know if you’d like to have those, too.

Abe.

===


#15

Yes, please.

brad.boddicker@quest.com

From: kornelis.abe [mailto:bounce-kornelisabe@toadworld.com]

Sent: Monday, March 09, 2015 3:36 AM

To: toadoraclebeta@toadworld.com

Subject: RE: [Toad for Oracle - Beta Discussion Forum] Beta 49 - Access violation

RE: Beta 49 - Access violation

Reply by kornelis.abe

Brad,

ok - I’ll try to remember that. Thanks fior the hint.

Anyway, I’m now on Beta 50 and now I got an access violation while sutting Toad down. I have no clue whether it is in any way related to the access violations I’ve been encoutnering last week.

So I’ve saved the errorlog and userfiles, just in case. Please let me know if you’d like to have those, too.

Abe.

===

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#16

[View:~/cfs-file.ashx/__key/communityserver-discussions-components-files/86/Toad_5F00_access_5F00_violation_5F00_6.txt:550:0]Brad,

I’m now on Beta 51. I’ve rebuilt my user files as per your suggestion. The number of incidents has dropped. Yet now I’ve got another one. Please see attached errorlog for details. This time, I’d been working with Toad for a little while. The error occurred after I ended all sessions, then opened a new session and loaded my first file into the editor. Boom.

Abe.

===


#17

[View:~/cfs-file.ashx/__key/communityserver-discussions-components-files/86/Toad_5F00_Access_5F00_Violation_5F00_52a.txt:550:0]Brad,

I upgraded to Beta 52 some fifteen minutes ago. Now I have another AV. Yet different addresses, so it may or may not be the same issue. I’m attaching the errorlog for your convenience. Hope this helps…

Abe.

===


#18

[View:~/cfs-file.ashx/__key/communityserver-discussions-components-files/86/Toad_5F00_Access_5F00_Violation_5F00_52b.txt:550:0]Brad,

I just had another occurrence that did follow the original schema: drag a file into the editor, wait half a second, boom. Pleas see attached errorlog for details.

The issue I reported a few minutes ago followed a different scenario, though I must admit that I do not recall the details.

Abe.

===


#19

This should be fixed in the next beta (12.7.0.53). Let me know if you continue to experience AVs when dragging/dropping.

Thanks,

Michael

On 03/16/2015 03:56 AM, kornelis.abe wrote:

RE: Beta 49 - Access violation

Reply by kornelis.abe
http://www.toadworld.com/cfs-file.ashx/__key/communityserver-discussions-components-files/86/Toad_5F00_Access_5F00_Violation_5F00_52b.txtBrad,

I just had another occurrence that did follow the original schema: drag a file into the editor, wait half a second, boom. Pleas see attached errorlog for details.

The issue I reported a few minutes ago followed a different scenario, though I must admit that I do not recall the details.

Abe.

===

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#20

Michael,

The video shows correctly the steps leading to the issue.

The only difference I can discern is that I rarely use the header at all.

So:

  1. I start Toad, I twill automatically open the projects panel.

  2. I open the editor by right-clicking on the schema-item in the objects panel.

  3. While Toad opens the editor, I hover my mouse cursor over the package body item in the projects panel.

  4. As soon as the editor opens, I drag the package body item into the editor window.

Sample project window sent by separate email.

I hope this helps!

Abe.

===