DB Health Check - Access Violation

Toad for Oracle
1

Using TOAD-64 12.11.0.95, when I attempt to run a “DB Health Check” it throws an Access Violation. I thought at first that it had to do with the options picked, so I trimmed it down to only 1 check box and it still throws the error.

Any ideas on how to get around the issue?

Thanks,

David

Call Stack Information:

|Methods |Details|Stack |Address |Module |Offset |Unit |Class |Procedure/Method |Line |

|*Exception Thread: ID=10528; Parent=0; Priority=-2 |
|Class=; Name=MAIN |
|DeadLock=0; Wait Chain= |

Comment=
7FFFFFFE
00000040
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00000040
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00000040
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00000040
00000040
00000040
00000040
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2

Hi David,

This is working fine for me. Couple of questions:

  1. Are you opening the window from the main menu or are you in the automation designer? Do you get the error in both places?

  2. can you zip up and send me your ToadActions.dat file from your user files folder? Maybe I can reproduce it with that. You can send it to john.dorlon@quest.com.

A possible workaround is resetting to a clean set of user files, but if you’d rather not lose your settings, I get it. Renaming your ToadActions.dat file might solve it too, but if you do that, you’ll lose any actions that you’ve created in the automation designer.

thanks.

-John

3

Thanks!!! I deleted the ToadActions.dat file (I haven’t created anything in automation designer) and was able to produce the report. To answer your first question, I opened the window from the main menu.

Thanks so much for the quick response! The issue is now resolved.

Thanks,

David

From: John Dorlon [mailto:bounce-jdorlon@toadworld.com]

Sent: Tuesday, August 01, 2017 2:51 PM

To: toadoracle@toadworld.com

Subject: RE: [Toad for Oracle - Discussion Forum] DB Health Check - Access Violation

EXTERNAL EMAIL

RE: DB Health Check - Access Violation

Reply by John Dorlon

Hi David,

This is working fine for me. Couple of questions:

  1. Are you opening the window from the main menu or are you in the automation designer? Do you get the error in both places?

  2. can you zip up and send me your ToadActions.dat file from your user files folder? Maybe I can reproduce it with that. You can send it to john.dorlon@quest.com.

A possible workaround is resetting to a clean set of user files, but if you’d rather not lose your settings, I get it. Renaming your ToadActions.dat file might solve it too, but if you do that, you’ll lose any actions that you’ve created in the automation designer.

thanks.

-John

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4

So, I am guessing you upgraded your Toad from a prior version? Which version did you have before 12.11?

I put a 12.10 ToadActions.dat in my Toad 12.11 User Files folder, trying to reproduce the problem, but wasn’t able to reproduce it that way.

5

My previous version was 12.10. I had used the feature in 12.10 previously and it worked, but after I had the problem in 12.11, I went back to 12.10 and it no longer worked.

Thanks,

David

From: John Dorlon [mailto:bounce-jdorlon@toadworld.com]

Sent: Wednesday, August 02, 2017 9:24 AM

To: toadoracle@toadworld.com

Subject: RE: [Toad for Oracle - Discussion Forum] DB Health Check - Access Violation

EXTERNAL EMAIL

RE: DB Health Check - Access Violation

Reply by John Dorlon

So, I am guessing you upgraded your Toad from a prior version? Which version did you have before 12.11?

I put a 12.10 ToadActions.dat in my Toad 12.11 User Files folder, trying to reproduce the problem, but wasn’t able to reproduce it that way.

To reply, please reply-all to this email.

Stop receiving emails on this subject.

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