I got the following when reseting my password on Toad World:
HTTP Status 500 -
type Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
javax.servlet.ServletException: java.lang.NullPointerException
com.opensymphony.webwork.dispatcher.DispatcherUtils.serviceAction(DispatcherUtils.java:284)
com.opensymphony.webwork.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:202)
com.jivesoftware.base.action.util.JiveFilterDispatcher.doFilter(JiveFilterDispatcher.java:54)
com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)
com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
com.opensymphony.webwork.dispatcher.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:88)
com.quest.RedirectFilter.doFilter(RedirectFilter.java:42)
com.jivesoftware.util.SetRequestCharacterEncodingFilter.doFilter(SetRequestCharacterEncodingFilter.java:76)
com.jivesoftware.base.util.ApplicationInitializedFilter.doFilter(ApplicationInitializedFilter.java:73)
root cause
java.lang.NullPointerException
com.quest.action.CreateNewPasswordAction.populateRequestAndErrorOut(CreateNewPasswordAction.java:63)
com.quest.action.CreateNewPasswordAction.createNewPassword(CreateNewPasswordAction.java:54)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
java.lang.reflect.Method.invoke(Unknown Source)
com.opensymphony.xwork.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:358)