I’m trying out TIC for the first time, but I’m running into an issue synchronizing our Active Directory with TIC. Is there a maximum limit on the AD size?
The first time I tried was through the TIC Server Properties > Active Directory (tab) > Sync Now. This ran for quite a few hours before finally failing with a ‘Java Heap’ message, and nothing else.
Instead of trying to do a full synchronization, I tried to add just specific users by going to Users & Groups > Add from Active Directory. I get a progress bar for a few seconds, and then the message “Failed to load Domain users and groups from Active Directory” and nothing else.
Are there any logs which might provide more information as to why TIC is failing to synchronize and/or load from AD?