Toad World® Forums

Toad 11.5 Issues with External Remote Connection


#1

Hello there,
Here is the issue, I have a user who is remoting from home to try to work on his PC over weekends and off hours. When he is connecting to his computer at work, there are no issues and there are no issues when remoting from a laptop here in our building but as soon as he gets home, Toad will give him errors. I will post the common ones he has here:

He will get “Error Occured” prompts telling him that he needs to restart the application as well.

EurekaLog 6.1.04

Application:


1.1 Start Date :
Tue, 19 Feb 2013 14:22:08 -0600

1.2 Name/Description:
Toad.exe - (Toad for Oracle)

1.3 Version Number :
11.5.0.56

1.4 Parameters :

1.5 Compilation Date:
Mon, 2 Apr 2012 14:17:06 -0600

1.6 Up Time :
5 days, 18 hours, 1 minute, 56 seconds

Exception:


2.1 Date :
Mon, 25 Feb 2013 08:24:04 -0600

2.2 Address :
0050595F

2.3 Module Name :
Toad.exe - (Toad for Oracle)

2.4 Module Version:
11.5.0.56

2.5 Type :
EOutOfResources

2.6 Message :
Not enough storage is available to process this command.

.

2.7 ID :
711C

2.8 Count :
1

2.9 Status :
New

2.10 Note :

Exception:


2.1 Date :
Sat, 23 Feb 2013 11:04:17 -0600

2.2 Address :
0050595F

2.3 Module Name :
Toad.exe - (Toad for Oracle)

2.4 Module Version:
11.5.0.56

2.5 Type :
EOutOfResources

2.6 Message :
The handle is invalid.

.

2.7 ID :
711C

2.8 Count :
1

2.9 Status :
New

2.10 Note :

User:


3.1 ID :

3.2 Name :

3.3 Email :

3.4 Company :

3.5 Privileges:
SeShutdownPrivilege - OFF

SeChangeNotifyPrivilege - ON

SeUndockPrivilege - OFF

SeIncreaseWorkingSetPrivilege - OFF

SeTimeZonePrivilege - OFF

Active Controls:


4.1 Form Class :
rctrl_renwnd32

4.2 Form Text :
Inbox - Microsoft Outlook

4.3 Control Class:

4.4 Control Text :

Computer:


5.1 Name :

5.2 Total Memory :
3070 Mb

5.3 Free Memory :
1000 Mb

5.4 Total Disk :
149.01 Gb

5.5 Free Disk :
72.27 Gb

5.6 System Up Time:
5 days, 18 hours, 19 minutes, 48 seconds

5.7 Processor :
Intel® Core™2 Quad CPU Q9650 @ 3.00GHz

5.8 Display Mode :
1280 x 1024, 16 bit

5.9 Display DPI :
96

5.10 Video Card :
ATI Radeon HD 3450 - Dell Optiplex (driver 8.680.0.0 - RAM 256 MB)

5.11 Printer :
HP Universal Printing PCL 6 (v5.5.0) (driver 6.1.7601.17514)

Operating System:


6.1 Type :
Microsoft Windows 7

6.2 Build # :
7601

6.3 Update :
Service Pack 1

6.4 Language:
English

6.5 Charset :
0

Any help with this issue would be greatly appreciated!