Toad World® Forums

Getting error message after starting freshly installed 11.0 GA

Downloaded and installed 11.0.
Told TOAD to use my 10.6 preferences.
After restarting the connections windows doesn’t come.
Instead it produces an error message:

Error reading StatusBar.Left: Out of system resources.

You’ll find the EuekaLog attached.
What kind of SystemResources can be meant?

There is still 600MB RAM and 1,5GB HD free.

FYI I also installed it on a W2K8 server, and there I didn’t have any problems so far.

Regards,
Peter

EurekaLog20110923.log (48.5 KB)

I got exactly the same issue with Toad for Oracle 11 DBA Suite.
I tried it on Windows XP SP3.

It has been installed on another machine with the same OS without any problems.

Is anybody can help ?

Regards,
Wilfrid.

Afternoon Wilfred,

“Out of resources” means that you have a Windows problem, not a Toad
problem.

XP doesn’t have the same resources limits as previous versions of
Windows, but it still has them. I use Windows 2000 (don’t ask) at work,
and I get troubles too with resources - icons vanish etc - I have to
restart to get rid of all the resource leaks that Windows is prone to.

What happens after a fresh restart - does it work?


Cheers,
Norm. [TeamT]

It’s the same after a reboot even with nothing else running.

Wilfred,

It’s the same after a reboot even with nothing else running.
Ah, that’s a bummer then! Normally a reboot will reset everything to a
clean state and all the resources will/should be free.

I have to admit to not having a [further]clue at this point. :frowning:
Sorry.

Cheers,
Norm. [TeamT]

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Peter & Wilfrid,

Try going to C:\Users\AppData\Roaming\Quest Software\Toad for
Oracle, deleting the “Toad 11.0” folder, and then restarting Toad.
When it asks you about copying your settings from a previous installation, tell
it to perform a clean installation. If the error goes away, zip up your Toad
10.6 folder, or whichever you are copying settings from, and send it to me.

Thanks.

-John

Hello,

You mentioned that you copied files over from a previous Toad install. This
sounds like an upgrade issue. I would suggesting following the steps below to
first diagnose this as such.

  1. With Toad closed, navigate to your users’s App Data folder\Roaming\Quest
    Software\Toad for Oracle

  2. Rename the folder “11.0”

  3. Launch toad

If you don’t get the error, we can continue from here, depending on which, if
any settings you want to retain from 10.6
image001.jpeg

Hi Brad and John,

After renaming the 11.0 folder in

C:\Documents and Settings<user>\Application Data\Quest Software\Toad for Oracle and answering the setup questions I still have the same problem.

Just like Wilfred I also rebooted my PC after installing TOAD 11.0.
And just like Wilfred I installed the DBA Suite version.

This is just a plain vanilla Windows XP installation. On the server on which I succesfully installed TOAD is 64 bit Windows 2008R2 installed.

Peter

Hi John,

I did what you suggested, but it doesn’t work. My laptop has been sent to IT maintenance to be reinstalled, not only for that reason (I had some strange issue with other software, so it was better to clean all the machine). I tried another installation on another machine with the same result. Both of the machines had some kind of Toad previously installed like 10.6 trial versions. But after the installation I didn’t try to use old user files. In addition old versions of Toad have been uninstalled properly and I deleted all remaining Quest’s AppData files and registry keys before installing the newer. It’s the reason why it is difficult to think there is any relation between the issue and the old versions.

I can’t send any older user files because I don’t have any copy of them.

Anyway, maybe my previous uninstallation was not as clean as possible. Is there a way to do it surely?

Still open to any suggestions.

Ticket has been opened on Quest Support, but I don’t have answer at this time.

When you need to uninstall any program, I recommend using freeware version of
Revo Unistaller: http://www.revouninstaller.com/start_freeware_download.html

You will find this mentioned in numerous magazine reviews and articles as being
one of the top 10 tools all IT professionals should use. It offers an advanced
uninstall option that runs the standard product uninstall and then removes any
registry and/or directories that persisted.

I’d also recommend using any one of a dozen freeware registry cleaners
such as the Wise Registry Cleaner: http://www.wisecleaner.com/soft/WPCESetup.exe

There are many such tools and this one is pretty good. Another that I can
recommend is freeware Glary Utilities:
http://www.glarysoft.com/products/utilities/glary-utilities/download/

Basically when Windows switched from simple and clean INI files to the registry
– things became complicated and unreliable. Hence such tools are sorely
needed J

It sounds like you have the bases covered. When you get your laptop back from
IT, let me know if there is still a problem and I’ll do my best to help
you resolve it.

I have a plain old XP box sitting around here, I’ll try installing Toad on
it today.

Peter – for some reason, the only time I see your messages is when Wilfrid
replies to them. Are you emailing to ToadForOracle or yahoo? If TFO, will you
try Yahoo?

Thanks,

-John

Well I just installed Toad 11 on an XP machine that has never had any version of
Toad on it before, and it started up right away.

I know you both said you did fresh installs (not copying user files) but if you
care to zip up your user files folder and send it to me, I’ll give it
another try. I’m not sure what else to suggest at this point. It seems
unlikely that you actually have some resource limitation.

Send to john.dorlon@quest.com

Thanks

John

Hi,

Once my laptop been freshly restored I installed Toad on it and it works. I have to restore all my data and softwares now, hoping I won’t break anything.

At this point, it’s impossible to say what happened. I may suppose about some kind of conflicts with older version or maybe another software. I really don’t know.

Many thanks for your time John. I’ll keep you informed if I get news.

@bscalzo: thanks for your advices, hoping I won’t need those tools :wink:

Bad and great news,

I’ve reproduced the issue, but now I know exactly what happened and it’s very tricky. I used to modify title bar size of my Windows interface. On Window XP “classic” theme, I set it from 18 to 15. And it’s the only reason why the connection window of Toad crash. If I set it back to 18, Toad works normally. This has been tested on Windows 7 using 17 instead of 24 on the same parameter of the default theme and the Toad connection window crash in the same way.

I hope this is the only reason why this issue could happened.

Maybe that will help you Peter.

Thanks Wilfrid,

I can reproduce the problem by changing the “Active Title Bar”
setting on Windows 7 down to 17. Seems to work OK at 18 and up. Will let you
know if I can fix it.

-John

It will be fixed when the next beta cycle starts up, and if there is a patch to
Toad 11, we can fix it there too.

Thanks Wilfrid,

Have been out all day. Will test it tomorrow.
Thanks for reporting.

Peter

Op 27-9-2011 13:21, {Toad for Oracle} on behalf of {Wilfrid Hizembert}
schreef:

Forum: Toad Commercial Discussion

Bad and great news,

I’ve reproduced the issue, but now I know exactly what happened and it’s very tricky. I used to modify title bar size of my Windows interface. On Window XP “classic” theme, I set it from 18 to 15. And it’s the only reason why the connection window of Toad crash. If I set it back to 18, Toad works normally. This has been tested on Windows 7 using 17 instead of 24 on the same parameter of the default theme and the Toad connection window crash in the same way.

I hope this is the only reason why this issue could happened.

Maybe that will help you Peter.

Morning Wilfrid,

Yes, mine was set to 16. After changing this to 18 my problem was also
solved. How on earth did you find this out? Very well done!

Peter

Op 27-9-2011 13:21, {Toad for Oracle} on behalf of {Wilfrid Hizembert}
schreef:

Forum: Toad Commercial Discussion

Bad and great news,

I’ve reproduced the issue, but now I know exactly what happened and it’s very tricky. I used to modify title bar size of my Windows interface. On Window XP “classic” theme, I set it from 18 to 15. And it’s the only reason why the connection window of Toad crash. If I set it back to 18, Toad works normally. This has been tested on Windows 7 using 17 instead of 24 on the same parameter of the default theme and the Toad connection window crash in the same way.

I hope this is the only reason why this issue could happened.

Maybe that will help you Peter.

Hi Peter,

I found it proceeding step by step during the installation/setting of my laptop, testing Toad after each operation. I must admit I didn’t find the impact of this setting immediatly, considering it was not supposed to affect software functionnalities. In fact I installed two softwares and did the setting after the next test and was affraid about the last two installations first. Finally I refreshed last restore point to replay the operations and found the problem.

It was a mess :wink:

I’m pleased your problem was solved.

Regards.

Wilfrid.

Forums across the internet suggests several options to resolve this issue (like changing the active window title height to 18+ , removing the “Toad for Oracle” folder from AppData, etc.); however all of them are futile and will not work (at least it didn’t for me). The simple solution is to use the Session -> Connect menu option, and if you do that, TOAD will not throw this weird error message. I remember reading somewhere that this is a known bug and addressed in TOAD ver 12.0 onwards.

You must have noticed that the connections that were opened in the past are listed under the Session -> Connect menu. Actually TOAD stores these settings in the “C:\Users[USER_NAME]\AppData\Roaming\Quest Software\Toad for Oracle\11.0\User Files” folder. If you browse this folder you will find three key files:

a) CONNECTIONS.INI

b) CONNECTIONPWDS.INI

c) CONNECTIONACTIONS.INI

The Connections listed in the Session -> Connect menu is retrieved from the CONNECTIOINS.INI file, and in case you have choose to save the password; the encrypted password is stored in the CONNECTIONPWDS.INI. In case, you don’t have a connection saved in the list, you can make an entry in the CONNECTIOINS.INI and in the CONNECTIONACTIONS.INI file using the same structure used for all other saved connection entries. Don’t bother to put the password in the CONNECTIONPWDS.INI; as in case TOAD won’t find one, it will prompt you to enter. Remember, while making an entry in the CONNECTIOINS.INI, make sure to choose the “LOGIN” and “RelativePosition” position values such that it’s not assigned to any other saved connection. Also note that, you must have the “Server” entry available in your tnsnames.ora, in case you wish to connect the DB using TNS protocol. Just by having this entry will not allow the new connection to be reflected in the “Session -> Connect” menu, in case it has already crossed the maximum number of “quick connect” options. You need to alter the Toolbars/Menu options by opening “Toad Options” from View menu. For instance, change it to a larger value so that all connections available in the CONNECTIONS.INI are listed there.

Hope this helps.