Uxtheme.dll error when launching a connection

Using Toad 2025R1. Starts up OK, but when opening a connection or TNSNames editor, I get and error stating that the function OpenThemeDataForDpi could not be found in uxtheme.dll.


I was using Toad for Oracle Expert 17.0 and it was working fine for a long time but then I suddenly started getting this error. I don't recall changing anything to cause this error. I uninstalled v17 and installed v2025R1 but still get the same error.
When inspecting the version of uxtheme.dll on my desktop (a virtual desktop running Windows Server 2016) it is true that it doesn't include the OpenThemeDataForDpi function, but that appears to have always been the case. I have a colleague on exactly the same desktop version and the same version of Toad which runs just fine (same uxtheme.dll). The desktop theme is locked down so should also be the same.

Please click where it says "click here".
That will take you to another window with a lot of diagnostic info.
In that window it will have a "check to copy to clipboard" checkbox.
Please check that, click OK, then paste your clipboard contents here.

(note, this is not the same as what you would get if you just did a CTRL+C on that dialog)

Thanks.

Here you go John. Part 1

EurekaLog 7.12.0.5 hotfix 5 8D15780CC9CEB34C98151D73D556A099 E608ABD048825D41B6BA8BADC7B5B35E DA39A3EE5E6B4B0D3255BFEF95601890AFD80709 D2C3CC3C4881C84FB8C211B1D27DA5B6

Application:
-------------------------------------------------------
  1.1 Start Date      : Fri, 11 Jul 2025 16:08:13 +0100
  1.2 Name/Description: Toad.exe - (Toad® for Oracle)
  1.3 Version Number  : 25.1.20.5192
  1.4 Parameters      : 
  1.5 Compilation Date: Thu, 16 Jan 2025 20:42:31 +0100
  1.6 Up Time         : 1 minute(s), 35 second(s)

Exception:
----------------------------------------------------------------
  2.1 Date          : Fri, 11 Jul 2025 16:09:48 +0100
  2.2 Address       : 0000000000000000
  2.3 Module Name   : Toad.exe - (Toad® for Oracle)
  2.4 Module Version: 25.1.20.5192
  2.5 Type          : ECException
  2.6 Message       : The specified procedure could not be found
                      Library:_uxtheme.dll
                      Function:_OpenThemeDataForDpi.
  2.7 ID            : 0CF08A3A
  2.8 Count         : 1
  2.11 Sent         : 0

User:
----------------------------
  3.2 Name: ********, ********

Active Controls:
------------------------------------
  4.1 Form Class   : TfrmMain
  4.2 Form Text    : Toad for Oracle
  4.3 Control Class: MDIClient
  4.4 Control Text : 

Computer:
-------------------------------------------------------------------------------------------------------------------------
  5.2 Total Memory    : 68582621184 (63.87 Gb)
  5.3 Free Memory     : 55757996032 (51.93 Gb)
  5.4 Total Disk      : 511869710336 (476.72 Gb)
  5.5 Free Disk       : 153001025536 (142.49 Gb)
  5.6 System Up Time  : 1 day(s), 4 hour(s), 49 minute(s), 36 second(s) / 1 day(s), 4 hour(s), 49 minute(s), 52 second(s)
  5.7 Processor       : Intel(R) Xeon(R) CPU E3-1565L v5 @ 2.50GHz
  5.8 Display Mode    : \\.\DISPLAY12[PRIMARY]: 1920x1080x32 96 DPI @ 0x0, \\.\DISPLAY13: 1920x1080x32 96 DPI @ 1920x0
  5.9 Display DPI     : 96
  5.10 Video Card     : Intel(R) Iris(TM) Pro Graphics P580 (driver 21.20.16.4664 - RAM 1073741824)
  5.11 Printer        : Microsoft Print To PDF (driver 10.0.14393.7426)
  5.12 Virtual Machine: Microsoft Hypervisor 10.0.14393 Service Pack 8

Operating System:
------------------------------------------------------------------
  6.1 Type                : Microsoft Windows 2016 Server (64 bit)
  6.2 Build #             : 1607 (10.0.14393.2728)
  6.4 Non-Unicode Language: English (0809)
  6.5 Charset/ACP         : 0/1252
  6.6 Install Language    : English (0409)
  6.7 UI Language         : English (0409)

Steps to reproduce:
------------
  8.1 Text: 


Call Stack Information:
----------------------------------------------------------------------------------------------------------------------------------------------------------------------
|Methods |Details|Stack           |Address         |Module  |Offset          |Source               |Unit             |Class  |Procedure/Method    |Line              |
----------------------------------------------------------------------------------------------------------------------------------------------------------------------
|*Exception Thread: ID=21388; Parent=0; Priority=0                                                                                                                   |
|Class=; Name=MAIN                                                                                                                                                   |
|DeadLock=0; Wait Chain=                                                                                                                                             |
|Comment=                                                                                                                                                            |
|--------------------------------------------------------------------------------------------------------------------------------------------------------------------|
|7FFFFFFE|04     |0000000000000000|00000000040A670B|Toad.exe|00000000005C670B|EExceptionInfoCpp.pas|EExceptionInfoCpp|       |DliNotifyFailureHook|342[16]           |
|00000040|04     |00000000013FCE08|0000000003B3C1FC|Toad.exe|000000000005C1FC|ELogging.pas         |ELogging         |       |LogDli              |9842[15]          |
|00000040|03     |00000000013FCE68|0000000003B014B3|Toad.exe|00000000000214B3|SysInit.pas          |SysInit          |       |__delayLoadHelper2  |                  |
|00000040|03     |00000000013FCF38|0000000003B009B4|Toad.exe|00000000000209B4|SysInit.pas          |SysInit          |       |_DelayLoadHelper2   |                  |
|00000040|03     |00000000013FCF68|0000000003E84B38|Toad.exe|00000000003A4B38|Winapi.UxTheme.pas   |Winapi.UxTheme   |uxtheme|dll                 |                  |
----------------------------------------------------------------------------------------------------------------------------------------------------------------------

Modules Information:
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
|Handle          |Name                       |Description                                                  |Version            |Size     |Modified           |Path                                                                                                            |
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
|0000000000400000|QuestSecTech.dll           |                                                             |4.5.2.491          |2910304  |2025-01-17 01:34:28|C:\Program Files\Quest Software\Toad for Oracle 2025 R1\                                                        |
|0000000001620000|ReactiveClientLibrary.dll  |Reactive Client Delphi Library                               |3.0.0.153          |4108896  |2025-01-17 01:34:32|C:\Program Files\Quest Software\Toad for Oracle 2025 R1\                                                        |
|0000000003AE0000|Toad.exe                   |Toad® for Oracle                                             |25.1.20.5192       |208047200|2025-01-17 01:44:58|C:\Program Files\Quest Software\Toad for Oracle 2025 R1\                                                        |
|0000000013DB0000|icmp.dll                   |ICMP DLL                                                     |10.0.14393.0       |3072     |2016-07-16 14:18:38|C:\windows\System32\                                                                                            |
|0000000014460000|security.dll               |Security Support Provider Interface                          |10.0.14393.0       |5120     |2016-07-16 14:18:54|C:\windows\System32\                                                                                            |
|0000000016BD0000|clbcatq.dll                |COM+ Configuration Catalog                                   |2001.12.10941.16384|631080   |2021-01-08 00:21:42|C:\windows\System32\                                                                                            |
|000000006B080000|FlexHook64.dll             |VMware DEM Hook                                              |10.7.0.1061        |642288   |2022-08-25 23:51:10|C:\Program Files\Immidio\Flex Profiles\                                                                         |
|00007FF94F0E0000|wdmaud.drv                 |Winmm  audio system driver                                   |10.0.14393.0       |233472   |2016-07-16 14:18:49|C:\windows\System32\                                                                                            |
|00007FF950630000|ksuser.dll                 |User CSA Library                                             |10.0.14393.0       |23816    |2016-07-16 14:18:49|C:\windows\System32\                                                                                            |
|00007FF95C5F0000|midimap.dll                |Microsoft MIDI Mapper                                        |10.0.14393.0       |25088    |2016-07-16 14:18:48|C:\windows\System32\                                                                                            |
|00007FF95C860000|msacm32.drv                |Microsoft Sound Mapper                                       |10.0.14393.6343    |29184    |2023-09-14 04:47:18|C:\windows\System32\                                                                                            |
|00007FF9702A0000|MSOXMLMF.DLL               |Microsoft Office XML MIME Filter                             |16.0.17425.20008   |79312    |2025-06-07 18:00:15|C:\Program Files (x86)\Microsoft Office\root\vfs\ProgramFilesCommonX64\Microsoft Shared\OFFICE16\               |
|00007FF970F30000|msftedit.dll               |Rich Text Edit Control, v8.5                                 |10.0.14393.7426    |3200512  |2024-09-27 01:51:07|C:\windows\System32\                                                                                            |
|00007FF980A70000|msacm32.dll                |Microsoft ACM Audio Filter                                   |10.0.14393.0       |105392   |2016-07-16 14:18:49|C:\windows\System32\                                                                                            |
|00007FF986930000|AudioSes.dll               |Audio Session                                                |10.0.14393.7870    |591640   |2025-02-11 14:57:03|C:\windows\System32\                                                                                            |
|00007FF98A2D0000|NetworkExplorer.dll        |Network Explorer                                             |10.0.14393.0       |1195008  |2016-07-16 14:18:46|C:\windows\System32\                                                                                            |
|00007FF98F8B0000|oleacc.dll                 |Active Accessibility Core Component                          |7.2.14393.7426     |391168   |2024-09-27 01:54:09|C:\windows\System32\                                                                                            |
|00007FF98FB30000|GdiPlus.dll                |Microsoft GDI+                                               |10.0.14393.8062    |1658880  |2025-05-02 03:27:37|C:\windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.14393.8062_none_aecc560bddd36ca4\        |
|00007FF990C60000|prntm64.dll                |prntm.dll                                                    |16.0.10004.60136   |401944   |2024-01-04 23:45:50|C:\Program Files\Symantec\Endpoint Agent\                                                                       |
|00007FF998280000|shfolder.dll               |Shell Folder Service                                         |10.0.14393.0       |10752    |2016-07-16 14:18:47|C:\windows\System32\                                                                                            |
|00007FF99A0B0000|mskeyprotect.dll           |Microsoft Key Protection Provider                            |10.0.14393.4046    |62976    |2020-10-29 05:07:42|C:\windows\System32\                                                                                            |
|00007FF99A120000|ncryptsslp.dll             |Microsoft SChannel Provider                                  |10.0.14393.4583    |118208   |2021-07-31 06:21:13|C:\windows\System32\                                                                                            |
|00007FF99A4F0000|cscapi.dll                 |Offline Files Win32 API                                      |10.0.14393.0       |52736    |2016-07-16 14:18:30|C:\windows\System32\                                                                                            |
|00007FF99A580000|davhlpr.dll                |DAV Helper DLL                                               |10.0.14393.0       |26624    |2016-07-16 14:18:30|C:\windows\System32\                                                                                            |
|00007FF99A590000|virtdisk.dll               |Virtual Disk API DLL                                         |10.0.14393.2007    |51712    |2018-01-01 05:48:19|C:\windows\System32\                                                                                            |
|00007FF99A5B0000|davclnt.dll                |Web DAV Client DLL                                           |10.0.14393.2515    |102400   |2020-12-09 09:43:40|C:\windows\System32\                                                                                            |
|00007FF99A6C0000|drprov.dll                 |Microsoft Remote Desktop Session Host Server Network Provider|10.0.14393.0       |25600    |2016-07-16 14:18:46|C:\windows\System32\                                                                                            |
|00007FF99AA60000|ntlanman.dll               |Microsoft® Lan Manager                                       |10.0.14393.2879    |70656    |2019-03-14 07:06:46|C:\windows\System32\                                                                                            |
|00007FF99AB90000|PicaProvider.dll           |Portica Network Provider DLL                                 |7.24.6000.1        |215992   |2022-10-21 04:43:02|C:\Program Files\Common Files\Citrix\System32\                                                                  |
|00007FF99ADB0000|msxml6.dll                 |MSXML 6.0                                                    |6.30.14393.7426    |2455040  |2024-09-27 02:23:04|C:\windows\System32\                                                                                            |
|00007FF99EA40000|winrnr.dll                 |LDAP RnR Provider DLL                                        |10.0.14393.0       |31744    |2016-07-16 14:18:34|C:\windows\System32\                                                                                            |
|00007FF99EA50000|NapiNSP.dll                |E-mail Naming Shim Provider                                  |10.0.14393.0       |67584    |2016-07-16 14:18:47|C:\windows\System32\                                                                                            |
|00007FF99FBB0000|netprofm.dll               |Network List Manager                                         |10.0.14393.4169    |204288   |2021-01-07 23:36:18|C:\windows\System32\                                                                                            |
|00007FF9A3250000|npmproxy.dll               |Network List Manager Proxy                                   |10.0.14393.4169    |38912    |2021-01-07 23:42:29|C:\windows\System32\                                                                                            |
|00007FF9A3390000|wmiutils.dll               |WMI                                                          |10.0.14393.4169    |124928   |2021-01-07 23:55:09|C:\windows\System32\wbem\                                                                                       |
|00007FF9A3530000|wbemsvc.dll                |WMI                                                          |10.0.14393.4169    |62976    |2021-01-07 23:54:57|C:\windows\System32\wbem\                                                                                       |
|00007FF9A4280000|fastprox.dll               |WMI Custom Marshaller                                        |10.0.14393.0       |977920   |2016-07-16 14:18:46|C:\windows\System32\wbem\                                                                                       |
|00007FF9A4910000|credui.dll                 |Credential Manager User Interface                            |10.0.14393.6250    |47616    |2023-08-08 04:07:31|C:\windows\System32\                                                                                            |
|00007FF9A5A00000|dbgcore.dll                |Windows Core Debugging Helpers                               |10.0.14321.1024    |151552   |2021-01-28 05:54:54|C:\windows\System32\                                                                                            |
|00007FF9A5A90000|urlmon.dll                 |OLE32 Extensions for Win32                                   |11.0.14393.8062    |1805312  |2025-05-02 03:25:33|C:\windows\System32\                                                                                            |
|00007FF9A5C60000|mpr.dll                    |Multiple Provider Router DLL                                 |10.0.14393.2879    |101880   |2019-03-14 07:37:27|C:\windows\System32\                                                                                            |
|00007FF9A7BD0000|wbemprox.dll               |WMI                                                          |10.0.14393.4169    |43008    |2021-01-07 23:55:06|C:\windows\System32\wbem\                                                                                       |
|00007FF9A82B0000|wininet.dll                |Internet Extensions for Win32                                |11.0.14393.7962    |4040704  |2025-03-15 09:41:22|C:\windows\System32\                                                                                            |
|00007FF9A9740000|wsock32.dll                |Windows Socket 32-Bit DLL                                    |10.0.14393.0       |18432    |2016-07-16 14:18:48|C:\windows\System32\                                                                                            |
|00007FF9AA340000|srvcli.dll                 |Server Service Client DLL                                    |10.0.14393.5066    |113608   |2022-04-02 13:10:08|C:\windows\System32\                                                                                            |
|00007FF9AA370000|iertutil.dll               |Run time utility for Internet Explorer                       |11.0.14393.8062    |2826976  |2025-05-02 03:25:33|C:\windows\System32\                                                                                            |
|00007FF9AAF30000|usp10.dll                  |Uniscribe Unicode script processor                           |10.0.14393.3321    |79360    |2019-10-17 06:46:09|C:\windows\System32\                                                                                            |
|00007FF9AB1A0000|oledlg.dll                 |OLE User Interface Support                                   |10.0.14393.0       |130048   |2016-07-16 14:18:33|C:\windows\System32\                                                                                            |
|00007FF9AB1D0000|msimg32.dll                |GDIEXT Client DLL                                            |10.0.14393.0       |8192     |2016-07-16 14:18:38|C:\windows\System32\                                                                                            |
|00007FF9AB3F0000|wbemdisp.dll               |WMI Scripting                                                |10.0.14393.0       |299520   |2016-07-16 14:18:45|C:\windows\System32\wbem\                                                                                       |
|00007FF9AB440000|C_G18030.DLL               |GB18030 DBCS-Unicode Conversion DLL                          |10.0.14393.103     |227840   |2017-04-13 22:37:39|C:\windows\System32\                                                                                            |
|00007FF9AB4F0000|qwave.dll                  |Windows NT                                                   |10.0.14393.0       |275456   |2016-07-16 14:18:20|C:\windows\System32\                                                                                            |
|00007FF9AB540000|Faultrep.dll               |Windows User Mode Crash Reporting DLL                        |10.0.14393.7254    |395720   |2024-08-02 07:05:52|C:\windows\System32\                                                                                            |
|00007FF9AB5E0000|msvcp140.dll               |Microsoft® C Runtime Library                                 |14.40.33810.0      |575056   |2024-04-28 05:20:20|C:\windows\System32\                                                                                            |
|00007FF9AB840000|cryptui.dll                |Microsoft Trust UI Provider                                  |10.0.14393.5427    |600576   |2022-09-30 13:13:30|C:\windows\System32\                                                                                            |
|00007FF9ABFE0000|MMDevAPI.dll               |MMDevice API                                                 |10.0.14393.4169    |439472   |2021-01-08 00:21:42|C:\windows\System32\                                                                                            |
|00007FF9AC070000|C_ISCII.DLL                |ISCII Code Page Translation DLL                              |10.0.14393.0       |14336    |2016-07-16 14:18:31|C:\windows\System32\                                                                                            |
|00007FF9AC0E0000|C_IS2022.DLL               |ISO-2022 Code Page Translation DLL                           |10.0.14393.103     |17408    |2017-04-13 22:37:39|C:\windows\System32\                                                                                            |
|00007FF9AC0F0000|traffic.dll                |Microsoft Traffic Control 1.0 DLL                            |10.0.14393.2007    |42496    |2018-01-01 05:50:16|C:\windows\System32\                                                                                            |
|00007FF9AC100000|VCRUNTIME140_1.dll         |Microsoft® C Runtime Library                                 |14.40.33810.0      |49640    |2024-04-28 05:20:22|C:\windows\System32\                                                                                            |
|00007FF9AC150000|VCRUNTIME140.dll           |Microsoft® C Runtime Library                                 |14.40.33810.0      |119888   |2024-04-28 05:20:22|C:\windows\System32\                                                                                            |
|00007FF9AC430000|wmiclnt.dll                |WMI Client API                                               |10.0.14393.0       |45568    |2016-07-16 14:18:41|C:\windows\System32\                                                                                            |
|00007FF9AC4A0000|wbemcomn.dll               |WMI                                                          |10.0.14393.4530    |470528   |2021-07-05 18:24:20|C:\windows\System32\                                                                                            |
|00007FF9ADFF0000|ondemandconnroutehelper.dll|On Demand Connctiond Route Helper                            |10.0.14393.7426    |65024    |2024-09-27 01:56:35|C:\windows\System32\                                                                                            |
|00007FF9AE280000|taskschd.dll               |Task Scheduler COM API                                       |10.0.14393.4651    |806720   |2021-09-12 03:31:38|C:\windows\System32\                                                                                            |
|00007FF9AE4A0000|wkscli.dll                 |Workstation Service Client DLL                               |10.0.14393.5066    |88304    |2022-04-02 13:10:09|C:\windows\System32\                                                                                            |
|00007FF9AE4F0000|dbghelp.dll                |Windows Image Helper                                         |10.0.14321.1024    |1529344  |2016-07-16 14:18:45|C:\windows\System32\                                                                                            |
|00007FF9AE6B0000|propsys.dll                |Microsoft Property System                                    |7.0.14393.4169     |1600040  |2021-01-08 00:23:19|C:\windows\System32\                                                                                            |
|00007FF9AE8B0000|rasadhlp.dll               |Remote Access AutoDial Helper                                |10.0.14393.0       |16896    |2016-07-16 14:18:20|C:\windows\System32\                                                                                            |
|00007FF9AEB20000|xmllite.dll                |Microsoft XmlLite Library                                    |10.0.14393.3143    |213952   |2019-07-26 05:12:00|C:\windows\System32\                                                                                            |
|00007FF9AEC00000|netapi32.dll               |Net Win32 API DLL                                            |10.0.14393.5427    |87808    |2022-09-30 13:14:28|C:\windows\System32\                                                                                            |
|00007FF9AEC70000|fltLib.dll                 |Filter Library                                               |10.0.14393.0       |23040    |2016-07-16 14:18:43|C:\windows\System32\                                                                                            |
|00007FF9AFE00000|winspool.drv               |Windows Spooler Driver                                       |10.0.14393.5786    |533504   |2023-03-09 08:55:07|C:\windows\System32\                                                                                            |
|00007FF9AFFF0000|wer.dll                    |Windows Error Reporting DLL                                  |10.0.14393.7254    |700464   |2024-08-02 07:05:54|C:\windows\System32\                                                                                            |
|00007FF9B00C0000|winhttp.dll                |Windows HTTP Services                                        |10.0.14393.5127    |815616   |2022-05-15 11:18:56|C:\windows\System32\                                                                                            |
|00007FF9B0190000|secur32.dll                |Security Support Provider Interface                          |10.0.14393.2273    |28160    |2018-04-28 06:50:00|C:\windows\System32\                                                                                            |
|00007FF9B01F0000|nlaapi.dll                 |Network Location Awareness 2                                 |10.0.14393.5127    |80896    |2022-05-15 11:18:55|C:\windows\System32\                                                                                            |
|00007FF9B0910000|dhcpcsvc.dll               |DHCP Client Service                                          |10.0.14393.6250    |85504    |2023-08-08 04:04:24|C:\windows\System32\                                                                                            |
|00007FF9B0930000|avrt.dll                   |Multimedia Realtime Runtime                                  |10.0.14393.2969    |32488    |2019-05-04 06:19:21|C:\windows\System32\                                                                                            |
|00007FF9B0940000|dhcpcsvc6.DLL              |DHCPv6 Client                                                |10.0.14393.6250    |67072    |2023-08-08 04:06:37|C:\windows\System32\                                                                                            |
|00007FF9B0A60000|WinTypes.dll               |Windows Base Types DLL                                       |10.0.14393.8062    |1250544  |2025-05-02 03:24:49|C:\windows\System32\                                                                                            |
|00007FF9B1260000|FWPUCLNT.DLL               |FWP/IPsec User-Mode API                                      |10.0.14393.7426    |412160   |2024-09-27 01:49:42|C:\windows\System32\                                                                                            |
|00007FF9B1480000|winnsi.dll                 |Network Store Information RPC interface                      |10.0.14393.2339    |32592    |2018-06-12 02:26:48|C:\windows\System32\                                                                                            |
|00007FF9B1D20000|DWrite.dll                 |Microsoft DirectX Typography Services                        |10.0.14393.7870    |2478080  |2025-02-11 14:13:02|C:\windows\System32\                                                                                            |
|00007FF9B2980000|apphelp.dll                |Application Compatibility Client Library                     |10.0.14393.4350    |481792   |2021-04-08 08:37:45|C:\windows\System32\                                                                                            |
|00007FF9B2A80000|dwmapi.dll                 |Microsoft Desktop Window Manager API                         |10.0.14393.7973    |131080   |2025-04-08 04:46:04|C:\windows\System32\                                                                                            |
|00007FF9B2BC0000|WINMMBASE.dll              |Base Multimedia Extension API DLL                            |10.0.14393.0       |164264   |2016-07-16 14:18:49|C:\windows\System32\                                                                                            |
|00007FF9B2BF0000|winmm.dll                  |MCI API DLL                                                  |10.0.14393.0       |124552   |2016-07-16 14:18:49|C:\windows\System32\                                                                                            |
|00007FF9B3030000|wtsapi32.dll               |Windows Remote Desktop Session Host Server SDK APIs          |10.0.14393.0       |64112    |2016-07-16 14:18:58|C:\windows\System32\                                                                                            |
|00007FF9B3060000|comctl32.dll               |User Experience Controls Library                             |6.10.14393.7330    |2577728  |2024-08-13 05:03:07|C:\windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.7330_none_7dde8d868343775b\|
|00007FF9B34F0000|WindowsCodecs.dll          |Microsoft Windows Codecs Library                             |10.0.14393.7513    |1740168  |2024-10-22 06:30:14|C:\windows\System32\                                                                                            |
|00007FF9B36E0000|uxtheme.dll                |Microsoft UxTheme Library                                    |10.0.14393.8062    |587776   |2025-05-02 03:26:46|C:\windows\System32\                                                                                            |
|00007FF9B3E70000|gpapi.dll                  |Group Policy Client API                                      |10.0.14393.7426    |130288   |2024-09-27 02:21:37|C:\windows\System32\                                                                                            |
|00007FF9B40C0000|dpapi.dll                  |Data Protection API                                          |10.0.14393.0       |15360    |2016-07-16 14:18:41|C:\windows\System32\                                                                                            |
|00007FF9B42A0000|schannel.dll               |TLS / SSL Security Provider                                  |10.0.14393.7693    |465408   |2024-12-13 05:28:57|C:\windows\System32\                                                                                            |

Part 2

|00007FF9B4360000|rsaenh.dll                 |Microsoft Enhanced Cryptographic Provider                    |10.0.14393.4467    |202888   |2021-06-05 06:06:03|C:\windows\System32\                                                                                            |
|00007FF9B43F0000|ntmarta.dll                |Windows NT MARTA provider                                    |10.0.14393.0       |189608   |2016-07-16 14:18:41|C:\windows\System32\                                                                                            |
|00007FF9B4510000|IPHLPAPI.DLL               |IP Helper API                                                |10.0.14393.2339    |219040   |2018-06-12 02:33:42|C:\windows\System32\                                                                                            |
|00007FF9B4550000|dnsapi.dll                 |DNS Client API DLL                                           |10.0.14393.7693    |650968   |2024-12-13 06:00:11|C:\windows\System32\                                                                                            |
|00007FF9B4600000|netutils.dll               |Net Win32 API Helpers DLL                                    |10.0.14393.0       |43416    |2016-07-16 14:18:41|C:\windows\System32\                                                                                            |
|00007FF9B4610000|userenv.dll                |Userenv                                                      |10.0.14393.4583    |119264   |2021-07-31 06:21:09|C:\windows\System32\                                                                                            |
|00007FF9B4630000|logoncli.dll               |Net Logon Client DLL                                         |10.0.14393.8062    |255336   |2025-05-02 03:24:53|C:\windows\System32\                                                                                            |
|00007FF9B47F0000|mswsock.dll                |Microsoft Windows Sockets 2.0 Service Provider               |10.0.14393.8066    |358888   |2025-05-11 02:49:14|C:\windows\System32\                                                                                            |
|00007FF9B49A0000|cryptsp.dll                |Cryptographic Service Provider API                           |10.0.14393.8066    |82840    |2025-05-11 02:49:13|C:\windows\System32\                                                                                            |
|00007FF9B4A30000|ntasn1.dll                 |Microsoft ASN.1 API                                          |10.0.14393.0       |237072   |2016-07-16 14:18:42|C:\windows\System32\                                                                                            |
|00007FF9B4A70000|ncrypt.dll                 |Windows NCrypt Router                                        |10.0.14393.7426    |143720   |2024-09-27 02:23:24|C:\windows\System32\                                                                                            |
|00007FF9B4B90000|sspicli.dll                |Security Support Provider Interface                          |10.0.14393.7962    |174216   |2025-03-15 09:40:12|C:\windows\System32\                                                                                            |
|00007FF9B4D50000|devobj.dll                 |Device Information Set DLL                                   |10.0.14393.0       |151904   |2016-07-16 14:18:41|C:\windows\System32\                                                                                            |
|00007FF9B4DE0000|winsta.dll                 |Winstation Library                                           |10.0.14393.0       |332144   |2016-07-16 14:18:58|C:\windows\System32\                                                                                            |
|00007FF9B4E40000|CRYPTBASE.dll              |Base cryptographic API DLL                                   |10.0.14393.0       |31080    |2016-07-16 14:18:43|C:\windows\System32\                                                                                            |
|00007FF9B4E50000|PicaWtsHook64.dll          |Citrix WTS Hook DLL                                          |7.24.6000.1        |180216   |2022-10-21 04:43:02|C:\Program Files\Citrix\ICAService\                                                                             |
|00007FF9B4E80000|cxinjime64.dll             |Citrix IME Hook DLL                                          |7.24.6000.1        |128120   |2022-10-21 04:43:06|C:\Program Files\Citrix\ICAService\                                                                             |
|00007FF9B4ED0000|SCardHook64.dll            |Citrix Smart Card Hook DLL                                   |7.24.6000.1        |1115616  |2022-10-21 04:43:02|C:\Program Files\Citrix\IcaService\                                                                             |
|00007FF9B4FE0000|ShellHook64.dll            |Citrix VDA ShellHook DLL                                     |7.24.6000.1        |169904   |2022-10-21 04:43:02|C:\Program Files\Citrix\ICAService\                                                                             |
|00007FF9B5330000|version.dll                |Version Checking and File Installation Libraries             |10.0.14393.0       |30504    |2016-07-16 14:18:47|C:\windows\System32\                                                                                            |
|00007FF9B5480000|FullScreenHook64.dll       |Citrix Full Screen Hook                                      |7.24.6000.1        |68248    |2022-10-21 04:43:00|C:\Program Files\Citrix\IcaService\                                                                             |
|00007FF9B54A0000|sxs.dll                    |Fusion 2.5                                                   |10.0.14393.5786    |618248   |2023-03-09 09:27:23|C:\windows\System32\                                                                                            |
|00007FF9B5540000|MfApHook64.dll             |Citrix Hook API DLL                                          |7.24.4000.3        |235320   |2022-10-21 04:43:08|C:\Program Files\Citrix\System32\                                                                               |
|00007FF9B5610000|kernel.appcore.dll         |AppModel API Host                                            |10.0.14393.2312    |48608    |2018-06-08 07:37:24|C:\windows\System32\                                                                                            |
|00007FF9B5620000|profapi.dll                |User Profile Basic API                                       |10.0.14393.0       |69264    |2016-07-16 14:18:42|C:\windows\System32\                                                                                            |
|00007FF9B5640000|msasn1.dll                 |ASN.1 Runtime APIs                                           |10.0.14393.5501    |60376    |2022-11-04 16:44:50|C:\windows\System32\                                                                                            |
|00007FF9B5650000|powrprof.dll               |Power Profile Helper DLL                                     |10.0.14393.0       |301680   |2016-07-16 14:18:41|C:\windows\System32\                                                                                            |
|00007FF9B56A0000|crypt32.dll                |Crypto API32                                                 |10.0.14393.7962    |2137936  |2025-03-15 09:40:42|C:\windows\System32\                                                                                            |
|00007FF9B58B0000|ucrtbase.dll               |Microsoft® C Runtime Library                                 |10.0.14393.7426    |995896   |2024-09-27 02:26:35|C:\windows\System32\                                                                                            |
|00007FF9B59B0000|bcryptPrimitives.dll       |Windows Cryptographic Primitives Library                     |10.0.14393.7785    |439728   |2025-01-28 07:22:56|C:\windows\System32\                                                                                            |
|00007FF9B5A20000|win32u.dll                 |Win32u                                                       |10.0.14393.7973    |115384   |2025-04-08 04:46:08|C:\windows\System32\                                                                                            |
|00007FF9B5AF0000|bcrypt.dll                 |Windows Cryptographic Primitives Library                     |10.0.14393.7783    |169568   |2025-01-21 08:26:49|C:\windows\System32\                                                                                            |
|00007FF9B5B20000|gdi32full.dll              |GDI Client DLL                                               |10.0.14393.7969    |1580656  |2025-04-05 04:09:10|C:\windows\System32\                                                                                            |
|00007FF9B5CB0000|windows.storage.dll        |Microsoft WinRT Storage API                                  |10.0.14393.8062    |7199664  |2025-05-02 03:25:35|C:\windows\System32\                                                                                            |
|00007FF9B6390000|SHCore.dll                 |SHCORE                                                       |10.0.14393.7330    |678272   |2024-08-13 05:04:45|C:\windows\System32\                                                                                            |
|00007FF9B6440000|msvcp_win.dll              |Microsoft® C Runtime Library                                 |10.0.14393.7426    |634344   |2024-09-27 02:20:37|C:\windows\System32\                                                                                            |
|00007FF9B64E0000|KERNELBASE.dll             |Windows NT BASE API Client DLL                               |10.0.14393.8062    |2222640  |2025-05-02 03:24:11|C:\windows\System32\                                                                                            |
|00007FF9B6760000|cfgmgr32.dll               |Configuration Manager DLL                                    |10.0.14393.0       |259848   |2016-07-16 14:18:41|C:\windows\System32\                                                                                            |
|00007FF9B67B0000|imm32.dll                  |Multi-User Windows IMM32 API Client DLL                      |10.0.14393.7969    |176864   |2025-04-05 04:09:10|C:\windows\System32\                                                                                            |
|00007FF9B67E0000|rpcrt4.dll                 |Remote Procedure Call Runtime                                |10.0.14393.7973    |1151528  |2025-04-08 04:42:44|C:\windows\System32\                                                                                            |
|00007FF9B6900000|gdi32.dll                  |GDI Client DLL                                               |10.0.14393.7969    |207288   |2025-04-05 04:09:10|C:\windows\System32\                                                                                            |
|00007FF9B6DE0000|psapi.dll                  |Process Status Helper                                        |10.0.14393.0       |18656    |2016-07-16 14:18:30|C:\windows\System32\                                                                                            |
|00007FF9B6F90000|comdlg32.dll               |Common Dialogs DLL                                           |10.0.14393.5192    |991744   |2022-06-11 09:18:51|C:\windows\System32\                                                                                            |
|00007FF9B70F0000|kernel32.dll               |Windows NT BASE API Client DLL                               |10.0.14393.7973    |703152   |2025-04-08 04:40:49|C:\windows\System32\                                                                                            |
|00007FF9B71A0000|ws2_32.dll                 |Windows Socket 2.0 32-Bit DLL                                |10.0.14393.3241    |424544   |2019-09-11 05:32:45|C:\windows\System32\                                                                                            |
|00007FF9B72B0000|msvcrt.dll                 |Windows NT CRT DLL                                           |7.0.14393.7254     |635912   |2024-08-02 07:08:41|C:\windows\System32\                                                                                            |
|00007FF9B7350000|shell32.dll                |Windows Shell Common Dll                                     |10.0.14393.8062    |22213240 |2025-05-02 03:26:47|C:\windows\System32\                                                                                            |
|00007FF9B8860000|nsi.dll                    |NSI User-mode interface DLL                                  |10.0.14393.3297    |23696    |2019-10-01 22:25:31|C:\windows\System32\                                                                                            |
|00007FF9B8870000|ole32.dll                  |Microsoft OLE for Windows                                    |10.0.14393.7962    |1287792  |2025-03-15 09:38:45|C:\windows\System32\                                                                                            |
|00007FF9B89B0000|msctf.dll                  |MSCTF Server DLL                                             |10.0.14393.7693    |1417416  |2024-12-13 05:54:10|C:\windows\System32\                                                                                            |
|00007FF9B8B10000|combase.dll                |Microsoft COM for Windows                                    |10.0.14393.8062    |2915792  |2025-05-02 03:24:49|C:\windows\System32\                                                                                            |
|00007FF9B8DE0000|imagehlp.dll               |Windows NT Image Helper                                      |10.0.14393.7870    |105520   |2025-02-11 14:46:27|C:\windows\System32\                                                                                            |
|00007FF9B8E00000|oleaut32.dll               |OLEAUT32.DLL                                                 |10.0.14393.6078    |777800   |2023-06-27 05:04:25|C:\windows\System32\                                                                                            |
|00007FF9B8F30000|sechost.dll                |Host for SCM/SDDL/LSA Lookup APIs                            |10.0.14393.7973    |373136   |2025-04-08 04:42:44|C:\windows\System32\                                                                                            |
|00007FF9B8F90000|advapi32.dll               |Advanced Windows 32 Base API                                 |10.0.14393.7973    |675744   |2025-04-08 04:42:09|C:\windows\System32\                                                                                            |
|00007FF9B9040000|shlwapi.dll                |Shell Light-weight Utility Library                           |10.0.14393.5427    |334616   |2022-09-30 13:15:51|C:\windows\System32\                                                                                            |
|00007FF9B90A0000|user32.dll                 |Multi-User Windows USER API Client DLL                       |10.0.14393.7969    |1462416  |2025-04-05 04:09:09|C:\windows\System32\                                                                                            |
|00007FF9B9210000|ntdll.dll                  |NT Layer DLL                                                 |10.0.14393.7426    |1883776  |2024-09-27 02:26:31|C:\windows\System32\                                                                                            |
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Processes Information:
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
|ID   |Name                           |Description                                                                                     |Version         |Memory   |Priority    |Threads|Path                                                                                                                                              |User   |Session|
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
|96   |msedgewebview2.exe             |Microsoft Edge WebView2                                                                         |137.0.3296.68   |57466880 |Above-Normal|20     |C:\Program Files (x86)\Microsoft\EdgeWebView\Application\137.0.3296.68\                                                                           |*******|1      |
|820  |ai.exe                         |Artificial Intelligence (AI) Host for the Microsoft® Windows® Operating System and Platform x64.|0.18.0.0        |42176512 |Normal      |16     |C:\Program Files (x86)\Microsoft Office\root\vfs\ProgramFilesCommonX64\Microsoft Shared\OFFICE16\                                                 |*******|1      |
|892  |cmd.exe                        |Windows Command Processor                                                                       |10.0.14393.0    |11538432 |Normal      |1      |C:\windows\System32\                                                                                                                              |*******|1      |
|1020 |msedgewebview2.exe             |Microsoft Edge WebView2                                                                         |137.0.3296.68   |31264768 |Normal      |12     |C:\Program Files (x86)\Microsoft\EdgeWebView\Application\137.0.3296.68\                                                                           |*******|1      |
|1164 |chrome.exe                     |Google Chrome                                                                                   |136.0.7103.49   |146911232|Low         |19     |C:\ProgramData\App-V\7D727041-7619-4E28-B523-67583045F7C1\9C0071BA-7096-415B-A55C-8016CC399DBC\Root\VFS\ProgramFilesX64\Google\Chrome\Application\|*******|1      |
|1636 |msedgewebview2.exe             |Microsoft Edge WebView2                                                                         |137.0.3296.68   |42483712 |Normal      |27     |C:\Program Files (x86)\Microsoft\EdgeWebView\Application\137.0.3296.68\                                                                           |*******|1      |
|1728 |explorer.exe                   |Windows Explorer                                                                                |10.0.14393.7513 |180097024|Normal      |63     |C:\windows\                                                                                                                                       |*******|1      |
|1924 |csrss.exe                      |Client Server Runtime Process                                                                   |10.0.14393.2969 |0        |High        |13     |C:\windows\System32\                                                                                                                              |       |1      |
|1932 |AppVShNotify.exe               |Microsoft Application Virtualization Client Shell Notifier                                      |10.0.14393.7330 |10686464 |Normal      |1      |C:\windows\System32\                                                                                                                              |*******|1      |
|1996 |winlogon.exe                   |Windows Logon Application                                                                       |10.0.14393.3204 |0        |High        |12     |C:\windows\System32\                                                                                                                              |       |1      |
|2292 |PicaSessionAgent.exe           |Citrix PortICA Session Agent                                                                    |7.24.6000.5     |0        |Normal      |15     |C:\Program Files\Citrix\ICAService\                                                                                                               |       |1      |
|2368 |Audio Video Device Selector.exe|Audio Video Device Selector                                                                     |2.0.12.0        |27734016 |Normal      |20     |C:\ProgramData\App-V\6B5C43AF-B40B-4EC0-A3BD-B6C372F6BCD6\5376414F-EB01-4FCD-962A-CA6F4F0133F1\Root\                                              |*******|1      |
|2372 |dwm.exe                        |Desktop Window Manager                                                                          |10.0.14393.0    |0        |High        |13     |C:\windows\System32\                                                                                                                              |       |1      |
|2444 |GfxMgr.exe                     |Citrix Graphics Stack Manager for WS                                                            |7.24.6000.4     |0        |Normal      |4      |C:\Program Files\Citrix\ICAService\                                                                                                               |       |1      |
|2456 |PicaTwiHost.exe                |Citrix Seamless TWI Host                                                                        |7.24.6000.5     |9814016  |Normal      |7      |C:\Program Files\Citrix\ICAService\                                                                                                               |       |1      |
|2464 |PicaEuemRelay.exe              |Citrix PortICA Euem Relay                                                                       |7.24.6000.5     |0        |Normal      |10     |C:\Program Files\Citrix\ICAService\                                                                                                               |       |1      |
|2584 |CtxGfx.exe                     |Citrix Graphics Engine                                                                          |7.24.6000.4     |0        |High        |7      |C:\Program Files\Citrix\ICAService\                                                                                                               |       |1      |
|2948 |chrome.exe                     |Google Chrome                                                                                   |136.0.7103.49   |84131840 |Low         |20     |C:\ProgramData\App-V\7D727041-7619-4E28-B523-67583045F7C1\9C0071BA-7096-415B-A55C-8016CC399DBC\Root\VFS\ProgramFilesX64\Google\Chrome\Application\|*******|1      |
|3060 |chrome.exe                     |Google Chrome                                                                                   |136.0.7103.49   |46252032 |Low         |18     |C:\ProgramData\App-V\7D727041-7619-4E28-B523-67583045F7C1\9C0071BA-7096-415B-A55C-8016CC399DBC\Root\VFS\ProgramFilesX64\Google\Chrome\Application\|*******|1      |
|3484 |cmd.exe                        |Windows Command Processor                                                                       |10.0.14393.0    |11534336 |Normal      |1      |C:\windows\System32\                                                                                                                              |*******|1      |
|3916 |conhost.exe                    |Console Window Host                                                                             |10.0.14393.0    |15298560 |Normal      |4      |C:\windows\System32\                                                                                                                              |*******|1      |
|3972 |chrome.exe                     |Google Chrome                                                                                   |136.0.7103.49   |67518464 |Normal      |29     |C:\ProgramData\App-V\7D727041-7619-4E28-B523-67583045F7C1\9C0071BA-7096-415B-A55C-8016CC399DBC\Root\VFS\ProgramFilesX64\Google\Chrome\Application\|*******|1      |
|4532 |Audio Video Device Selector.exe|Audio Video Device Selector                                                                     |2.0.12.0        |53334016 |Above-Normal|19     |C:\ProgramData\App-V\6B5C43AF-B40B-4EC0-A3BD-B6C372F6BCD6\5376414F-EB01-4FCD-962A-CA6F4F0133F1\Root\                                              |*******|1      |
|4544 |connectdetector.exe            |Detector Application for Adobe Connect                                                          |2021.4.36.64    |8691712  |Normal      |2      |C:\Program Files (x86)\Adobe\AdobeConnect\                                                                                                        |*******|1      |
|4604 |brkrprcs64.exe                 |brkrprcs64                                                                                      |16.0.10004.60136|14217216 |Normal      |5      |C:\Program Files\Symantec\Endpoint Agent\                                                                                                         |*******|1      |
|6088 |PicaUserAgent.exe              |Citrix Portica User Agent                                                                       |7.24.6000.5     |10534912 |Normal      |11     |C:\Program Files\Citrix\ICAService\                                                                                                               |*******|1      |
|6112 |powershell.exe                 |Windows PowerShell                                                                              |10.0.14393.206  |51388416 |Normal      |13     |C:\windows\System32\WindowsPowerShell\v1.0\                                                                                                       |*******|1      |
|6188 |Teams.exe                      |Microsoft Teams                                                                                 |1.8.0.4966      |27013120 |Normal      |9      |C:\Program Files (x86)\Microsoft\Teams\current\                                                                                                   |*******|1      |
|7608 |RuntimeBroker.exe              |Runtime Broker                                                                                  |10.0.14393.0    |16064512 |Normal      |5      |C:\windows\System32\                                                                                                                              |*******|1      |
|7656 |PicaShell.exe                  |Citrix WS shell                                                                                 |7.24.6000.5     |25034752 |Normal      |24     |C:\Program Files\Citrix\ICAService\                                                                                                               |*******|1      |
|8060 |conhost.exe                    |Console Window Host                                                                             |10.0.14393.0    |0        |Normal      |1      |C:\windows\System32\                                                                                                                              |       |1      |
|8684 |Symphony.exe                   |Symphony                                                                                        |24.9.0.0        |122593280|Normal      |93     |C:\ProgramData\App-V\6636F90F-2965-4467-BDE9-3C3A1C8B31F6\4E71CB0C-9000-4AF9-820B-EB8CF31F1A2C\Root\VFS\ProgramFilesX64\Symphony\                 |*******|1      |
|8720 |chrome.exe                     |Google Chrome                                                                                   |136.0.7103.49   |169144320|Low         |19     |C:\ProgramData\App-V\7D727041-7619-4E28-B523-67583045F7C1\9C0071BA-7096-415B-A55C-8016CC399DBC\Root\VFS\ProgramFilesX64\Google\Chrome\Application\|*******|1      |
|9456 |ssonsvr.exe                    |Citrix Pass-through Authentication                                                              |24.2.2000.17    |0        |Normal      |5      |C:\Program Files (x86)\Citrix\ICA Client\                                                                                                         |       |1      |
|9688 |chrome.exe                     |Google Chrome                                                                                   |136.0.7103.49   |171884544|Low         |21     |C:\ProgramData\App-V\7D727041-7619-4E28-B523-67583045F7C1\9C0071BA-7096-415B-A55C-8016CC399DBC\Root\VFS\ProgramFilesX64\Google\Chrome\Application\|*******|1      |
|9704 |Symphony.exe                   |Symphony                                                                                        |24.9.0.0        |37232640 |Normal      |27     |C:\ProgramData\App-V\6636F90F-2965-4467-BDE9-3C3A1C8B31F6\4E71CB0C-9000-4AF9-820B-EB8CF31F1A2C\Root\VFS\ProgramFilesX64\Symphony\                 |*******|1      |
|9772 |AppVStreamingUX.exe            |                                                                                                |10.0.14393.7330 |60448768 |Normal      |8      |C:\windows\System32\                                                                                                                              |*******|1      |
|10324|OneDrive.exe                   |Microsoft OneDrive                                                                              |25.56.324.3     |83685376 |Normal      |25     |C:\Program Files\Microsoft OneDrive\                                                                                                              |*******|1      |
|10376|conhost.exe                    |Console Window Host                                                                             |10.0.14393.0    |15372288 |Normal      |4      |C:\windows\System32\                                                                                                                              |*******|1      |
|10392|Teams.exe                      |Microsoft Teams                                                                                 |1.8.0.4966      |62631936 |Normal      |20     |C:\Program Files (x86)\Microsoft\Teams\current\                                                                                                   |*******|1      |
|10604|CUI.exe                        |.                                                                                               |16.0.10004.60136|14430208 |Normal      |6      |C:\Program Files\Symantec\Endpoint Agent\                                                                                                         |*******|1      |
|10612|CtxMtHost.exe                  |CtxMTHost                                                                                       |7.24.6000.10    |11120640 |Normal      |12     |C:\Program Files\Citrix\ICAService\                                                                                                               |*******|1      |

Part 3

|10640|chrome.exe                     |Google Chrome                                                                                   |136.0.7103.49   |147238912|Normal      |18     |C:\ProgramData\App-V\7D727041-7619-4E28-B523-67583045F7C1\9C0071BA-7096-415B-A55C-8016CC399DBC\Root\VFS\ProgramFilesX64\Google\Chrome\Application\|*******|1      |
|10656|PicaVcHost.exe                 |                                                                                                |7.24.6000.5     |14991360 |Normal      |14     |C:\Program Files\Citrix\ICAService\                                                                                                               |*******|1      |
|10852|Symphony.exe                   |Symphony                                                                                        |24.9.0.0        |19685376 |Normal      |11     |C:\ProgramData\App-V\6636F90F-2965-4467-BDE9-3C3A1C8B31F6\4E71CB0C-9000-4AF9-820B-EB8CF31F1A2C\Root\VFS\ProgramFilesX64\Symphony\                 |*******|1      |
|11080|conhost.exe                    |Console Window Host                                                                             |10.0.14393.0    |12259328 |Normal      |2      |C:\windows\System32\                                                                                                                              |*******|1      |
|11136|cmd.exe                        |Windows Command Processor                                                                       |10.0.14393.0    |11538432 |Normal      |1      |C:\windows\System32\                                                                                                                              |*******|1      |
|11152|chrome.exe                     |Google Chrome                                                                                   |136.0.7103.49   |70713344 |Normal      |18     |C:\ProgramData\App-V\7D727041-7619-4E28-B523-67583045F7C1\9C0071BA-7096-415B-A55C-8016CC399DBC\Root\VFS\ProgramFilesX64\Google\Chrome\Application\|*******|1      |
|11204|RuntimeBroker.exe              |Runtime Broker                                                                                  |10.0.14393.0    |68096000 |Normal      |10     |C:\windows\System32\                                                                                                                              |*******|1      |
|11248|conhost.exe                    |Console Window Host                                                                             |10.0.14393.0    |12574720 |Normal      |2      |C:\windows\System32\                                                                                                                              |*******|1      |
|11256|chrome.exe                     |Google Chrome                                                                                   |136.0.7103.49   |188702720|Low         |20     |C:\ProgramData\App-V\7D727041-7619-4E28-B523-67583045F7C1\9C0071BA-7096-415B-A55C-8016CC399DBC\Root\VFS\ProgramFilesX64\Google\Chrome\Application\|*******|1      |
|11260|taskhostw.exe                  |Host Process for Windows Tasks                                                                  |10.0.14393.3297 |22708224 |Normal      |16     |C:\windows\System32\                                                                                                                              |*******|1      |
|11612|Audio Video Device Selector.exe|Audio Video Device Selector                                                                     |2.0.12.0        |107077632|Normal      |28     |C:\ProgramData\App-V\6B5C43AF-B40B-4EC0-A3BD-B6C372F6BCD6\5376414F-EB01-4FCD-962A-CA6F4F0133F1\Root\                                              |*******|1      |
|11636|FlexEngine.exe                 |VMware DEM Engine                                                                               |10.7.0.1063     |15360000 |Normal      |5      |C:\Program Files\Immidio\Flex Profiles\                                                                                                           |*******|1      |
|11764|sihost.exe                     |Shell Infrastructure Host                                                                       |10.0.14393.4169 |27987968 |Normal      |10     |C:\windows\System32\                                                                                                                              |*******|1      |
|12000|WebSocketAgent.exe             |HTML5 Video Redirection Agent                                                                   |15.19.6000.10009|13516800 |Normal      |8      |C:\Program Files\Citrix\ICAService\                                                                                                               |*******|1      |
|12292|CoreHelper.exe                 |Streaming Core Helper Module                                                                    |9.4.4.2435      |15454208 |Normal      |3      |C:\Program Files\Numecent\Application Jukebox Player\                                                                                             |*******|1      |
|12460|chrome.exe                     |Google Chrome                                                                                   |136.0.7103.49   |16027648 |Normal      |8      |C:\ProgramData\App-V\7D727041-7619-4E28-B523-67583045F7C1\9C0071BA-7096-415B-A55C-8016CC399DBC\Root\VFS\ProgramFilesX64\Google\Chrome\Application\|*******|1      |
|12484|chrome.exe                     |Google Chrome                                                                                   |136.0.7103.49   |34959360 |Low         |13     |C:\ProgramData\App-V\7D727041-7619-4E28-B523-67583045F7C1\9C0071BA-7096-415B-A55C-8016CC399DBC\Root\VFS\ProgramFilesX64\Google\Chrome\Application\|*******|1      |
|12908|DesktopNotifications.exe       |DesktopNotifications                                                                            |3.0.0.21645     |131940352|Normal      |23     |C:\ProgramData\App-V\A1CCDCAB-DBDB-4B0B-9FBF-1F09560573ED\ABACF37F-FB45-4B36-9ECC-A37E88F74702\Root\VFS\ProgramFilesX86\DesktopNotifications\     |*******|1      |
|12932|Audio Video Device Selector.exe|Audio Video Device Selector                                                                     |2.0.12.0        |151912448|Normal      |60     |C:\ProgramData\App-V\6B5C43AF-B40B-4EC0-A3BD-B6C372F6BCD6\5376414F-EB01-4FCD-962A-CA6F4F0133F1\Root\                                              |*******|1      |
|13192|conhost.exe                    |Console Window Host                                                                             |10.0.14393.0    |11952128 |Normal      |2      |C:\windows\System32\                                                                                                                              |*******|1      |
|13324|Audio Video Device Selector.exe|Audio Video Device Selector                                                                     |2.0.12.0        |24588288 |Normal      |12     |C:\ProgramData\App-V\6B5C43AF-B40B-4EC0-A3BD-B6C372F6BCD6\5376414F-EB01-4FCD-962A-CA6F4F0133F1\Root\                                              |*******|1      |
|13440|powershell.exe                 |Windows PowerShell                                                                              |10.0.14393.206  |48766976 |Normal      |13     |C:\windows\System32\WindowsPowerShell\v1.0\                                                                                                       |*******|1      |
|13580|powershell.exe                 |Windows PowerShell                                                                              |10.0.14393.206  |26603520 |Normal      |14     |C:\windows\System32\WindowsPowerShell\v1.0\                                                                                                       |*******|1      |
|13600|cmd.exe                        |Windows Command Processor                                                                       |10.0.14393.0    |11522048 |Normal      |1      |C:\windows\System32\                                                                                                                              |*******|1      |
|13720|AnalyticsSrv.exe               |Citrix Analytics Server                                                                         |24.2.2000.4     |12091392 |Normal      |2      |C:\Program Files (x86)\Citrix\ICA Client\Receiver\                                                                                                |*******|1      |
|13868|chrome.exe                     |Google Chrome                                                                                   |136.0.7103.49   |71270400 |Normal      |18     |C:\ProgramData\App-V\7D727041-7619-4E28-B523-67583045F7C1\9C0071BA-7096-415B-A55C-8016CC399DBC\Root\VFS\ProgramFilesX64\Google\Chrome\Application\|*******|1      |
|14152|agent.exe                      |PK Protect Agent                                                                                |17.60.1508.0    |39251968 |Normal      |33     |C:\Program Files\PKWARE\Smartcrypt\                                                                                                               |*******|1      |
|14192|chrome.exe                     |Google Chrome                                                                                   |136.0.7103.49   |113197056|Low         |20     |C:\ProgramData\App-V\7D727041-7619-4E28-B523-67583045F7C1\9C0071BA-7096-415B-A55C-8016CC399DBC\Root\VFS\ProgramFilesX64\Google\Chrome\Application\|*******|1      |
|14736|Symphony.exe                   |Symphony                                                                                        |24.9.0.0        |29597696 |Normal      |13     |C:\ProgramData\App-V\6636F90F-2965-4467-BDE9-3C3A1C8B31F6\4E71CB0C-9000-4AF9-820B-EB8CF31F1A2C\Root\VFS\ProgramFilesX64\Symphony\                 |*******|1      |
|15684|SCNotification.exe             |SCNotification                                                                                  |5.0.9128.1007   |49623040 |Normal      |8      |C:\windows\CCM\                                                                                                                                   |*******|1      |
|15740|fontdrvhost.exe                |Usermode Font Driver Host                                                                       |10.0.14393.7426 |0        |Normal      |5      |C:\windows\System32\                                                                                                                              |       |1      |
|15868|cmd.exe                        |Windows Command Processor                                                                       |10.0.14393.0    |11886592 |Normal      |1      |C:\windows\System32\                                                                                                                              |*******|1      |
|16440|Teams.exe                      |Microsoft Teams                                                                                 |1.8.0.4966      |24121344 |Normal      |9      |C:\Program Files (x86)\Microsoft\Teams\current\                                                                                                   |*******|1      |
|16468|Symphony.exe                   |Symphony                                                                                        |24.9.0.0        |25202688 |Normal      |13     |C:\ProgramData\App-V\6636F90F-2965-4467-BDE9-3C3A1C8B31F6\4E71CB0C-9000-4AF9-820B-EB8CF31F1A2C\Root\VFS\ProgramFilesX64\Symphony\                 |*******|1      |
|17192|VDARedirector.exe              |Citrix FTA, URL VDA Redirector                                                                  |7.24.6000.5     |10776576 |Normal      |3      |C:\Program Files\Citrix\ICAService\                                                                                                               |*******|1      |
|17604|conhost.exe                    |Console Window Host                                                                             |10.0.14393.0    |14135296 |Normal      |6      |C:\windows\System32\                                                                                                                              |*******|1      |
|17900|Teams.exe                      |Microsoft Teams                                                                                 |1.8.0.4966      |68988928 |Normal      |20     |C:\Program Files (x86)\Microsoft\Teams\current\                                                                                                   |*******|1      |
|18108|msedgewebview2.exe             |Microsoft Edge WebView2                                                                         |137.0.3296.68   |25513984 |Normal      |9      |C:\Program Files (x86)\Microsoft\EdgeWebView\Application\137.0.3296.68\                                                                           |*******|1      |
|18348|Teams.exe                      |Microsoft Teams                                                                                 |1.8.0.4966      |36032512 |Normal      |17     |C:\Program Files (x86)\Microsoft\Teams\current\                                                                                                   |*******|1      |
|18440|Teams.exe                      |Microsoft Teams                                                                                 |1.8.0.4966      |224772096|Normal      |57     |C:\Program Files (x86)\Microsoft\Teams\current\                                                                                                   |*******|1      |
|18692|Teams.exe                      |Microsoft Teams                                                                                 |1.8.0.4966      |691331072|Normal      |24     |C:\Program Files (x86)\Microsoft\Teams\current\                                                                                                   |*******|1      |
|18796|Teams.exe                      |Microsoft Teams                                                                                 |1.8.0.4966      |142794752|Above-Normal|19     |C:\Program Files (x86)\Microsoft\Teams\current\                                                                                                   |*******|1      |
|19184|conhost.exe                    |Console Window Host                                                                             |10.0.14393.0    |15286272 |Normal      |4      |C:\windows\System32\                                                                                                                              |*******|1      |
|19396|CertifiedVersionEngine.exe     |CertifiedVersionEngine                                                                          |1.1.2.26334     |100388864|Normal      |30     |C:\Program Files\Quest Software\Toad for Oracle 2025 R1\CertifiedVersionEngine\                                                                   |*******|1      |
|20300|conhost.exe                    |Console Window Host                                                                             |10.0.14393.0    |15384576 |Normal      |4      |C:\windows\System32\                                                                                                                              |*******|1      |
|20504|msedgewebview2.exe             |Microsoft Edge WebView2                                                                         |137.0.3296.68   |14884864 |Normal      |8      |C:\Program Files (x86)\Microsoft\EdgeWebView\Application\137.0.3296.68\                                                                           |*******|1      |
|21436|msedgewebview2.exe             |Microsoft Edge WebView2                                                                         |137.0.3296.68   |129716224|Normal      |113    |C:\Program Files (x86)\Microsoft\EdgeWebView\Application\137.0.3296.68\                                                                           |*******|1      |
|21488|powershell.exe                 |Windows PowerShell                                                                              |10.0.14393.206  |49922048 |Normal      |15     |C:\windows\System32\WindowsPowerShell\v1.0\                                                                                                       |*******|1      |
|21500|chrome.exe                     |Google Chrome                                                                                   |136.0.7103.49   |84455424 |Normal      |18     |C:\ProgramData\App-V\7D727041-7619-4E28-B523-67583045F7C1\9C0071BA-7096-415B-A55C-8016CC399DBC\Root\VFS\ProgramFilesX64\Google\Chrome\Application\|*******|1      |
|21756|chrome.exe                     |Google Chrome                                                                                   |136.0.7103.49   |32559104 |Normal      |13     |C:\ProgramData\App-V\7D727041-7619-4E28-B523-67583045F7C1\9C0071BA-7096-415B-A55C-8016CC399DBC\Root\VFS\ProgramFilesX64\Google\Chrome\Application\|*******|1      |
|22180|OUTLOOK.EXE                    |Microsoft Outlook                                                                               |16.0.17928.20538|537206784|Normal      |89     |C:\Program Files (x86)\Microsoft Office\root\Office16\                                                                                            |*******|1      |
|22612|chrome.exe                     |Google Chrome                                                                                   |136.0.7103.49   |202977280|Above-Normal|22     |C:\ProgramData\App-V\7D727041-7619-4E28-B523-67583045F7C1\9C0071BA-7096-415B-A55C-8016CC399DBC\Root\VFS\ProgramFilesX64\Google\Chrome\Application\|*******|1      |
|22636|chrome.exe                     |Google Chrome                                                                                   |136.0.7103.49   |304054272|Normal      |96     |C:\ProgramData\App-V\7D727041-7619-4E28-B523-67583045F7C1\9C0071BA-7096-415B-A55C-8016CC399DBC\Root\VFS\ProgramFilesX64\Google\Chrome\Application\|*******|1      |
|22684|msedgewebview2.exe             |Microsoft Edge WebView2                                                                         |137.0.3296.68   |143024128|Normal      |19     |C:\Program Files (x86)\Microsoft\EdgeWebView\Application\137.0.3296.68\                                                                           |*******|1      |
|23116|msedgewebview2.exe             |Microsoft Edge WebView2                                                                         |137.0.3296.68   |79265792 |Normal      |20     |C:\Program Files (x86)\Microsoft\EdgeWebView\Application\137.0.3296.68\                                                                           |*******|1      |
|23460|chrome.exe                     |Google Chrome                                                                                   |136.0.7103.49   |55873536 |Normal      |17     |C:\ProgramData\App-V\7D727041-7619-4E28-B523-67583045F7C1\9C0071BA-7096-415B-A55C-8016CC399DBC\Root\VFS\ProgramFilesX64\Google\Chrome\Application\|*******|1      |
|23532|chrome.exe                     |Google Chrome                                                                                   |136.0.7103.49   |176332800|Low         |20     |C:\ProgramData\App-V\7D727041-7619-4E28-B523-67583045F7C1\9C0071BA-7096-415B-A55C-8016CC399DBC\Root\VFS\ProgramFilesX64\Google\Chrome\Application\|*******|1      |
|23540|chrome.exe                     |Google Chrome                                                                                   |136.0.7103.49   |29007872 |Normal      |11     |C:\ProgramData\App-V\7D727041-7619-4E28-B523-67583045F7C1\9C0071BA-7096-415B-A55C-8016CC399DBC\Root\VFS\ProgramFilesX64\Google\Chrome\Application\|*******|1      |
|23612|chrome.exe                     |Google Chrome                                                                                   |136.0.7103.49   |26730496 |Normal      |11     |C:\ProgramData\App-V\7D727041-7619-4E28-B523-67583045F7C1\9C0071BA-7096-415B-A55C-8016CC399DBC\Root\VFS\ProgramFilesX64\Google\Chrome\Application\|*******|1      |
|24580|Toad.exe                       |Toad® for Oracle                                                                                |25.1.20.5192    |177508352|Normal      |12     |C:\Program Files\Quest Software\Toad for Oracle 2025 R1\                                                                                          |*******|1      |
|24888|powershell.exe                 |Windows PowerShell                                                                              |10.0.14393.206  |26992640 |Normal      |15     |C:\windows\System32\WindowsPowerShell\v1.0\                                                                                                       |*******|1      |
|24980|conhost.exe                    |Console Window Host                                                                             |10.0.14393.0    |15876096 |Normal      |4      |C:\windows\System32\                                                                                                                              |*******|1      |
|25092|ApplicationFrameHost.exe       |Application Frame Host                                                                          |10.0.14393.4169 |23920640 |Normal      |2      |C:\windows\System32\                                                                                                                              |*******|1      |
|25128|conhost.exe                    |Console Window Host                                                                             |10.0.14393.0    |12259328 |Normal      |2      |C:\windows\System32\                                                                                                                              |*******|1      |
|25160|dllhost.exe                    |COM Surrogate                                                                                   |10.0.14393.0    |12750848 |Normal      |3      |C:\windows\System32\                                                                                                                              |*******|1      |
|25328|chrome.exe                     |Google Chrome                                                                                   |136.0.7103.49   |242663424|Low         |31     |C:\ProgramData\App-V\7D727041-7619-4E28-B523-67583045F7C1\9C0071BA-7096-415B-A55C-8016CC399DBC\Root\VFS\ProgramFilesX64\Google\Chrome\Application\|*******|1      |
|25536|conhost.exe                    |Console Window Host                                                                             |10.0.14393.0    |12652544 |Normal      |2      |C:\windows\System32\                                                                                                                              |*******|1      |
|25844|powershell.exe                 |Windows PowerShell                                                                              |10.0.14393.206  |50741248 |Normal      |14     |C:\windows\System32\WindowsPowerShell\v1.0\                                                                                                       |*******|1      |
|26428|msedgewebview2.exe             |Microsoft Edge WebView2                                                                         |137.0.3296.68   |335872   |Normal      |1      |C:\Program Files (x86)\Microsoft\EdgeWebView\Application\137.0.3296.68\                                                                           |*******|1      |
|26832|msedgewebview2.exe             |Microsoft Edge WebView2                                                                         |137.0.3296.68   |335872   |Normal      |1      |C:\Program Files (x86)\Microsoft\EdgeWebView\Application\137.0.3296.68\                                                                           |*******|1      |
|26836|chrome.exe                     |Google Chrome                                                                                   |136.0.7103.49   |47476736 |Low         |14     |C:\ProgramData\App-V\7D727041-7619-4E28-B523-67583045F7C1\9C0071BA-7096-415B-A55C-8016CC399DBC\Root\VFS\ProgramFilesX64\Google\Chrome\Application\|*******|1      |
|27112|conhost.exe                    |Console Window Host                                                                             |10.0.14393.0    |12345344 |Normal      |2      |C:\windows\System32\                                                                                                                              |*******|1      |
|27652|chrome.exe                     |Google Chrome                                                                                   |136.0.7103.49   |69189632 |Low         |19     |C:\ProgramData\App-V\7D727041-7619-4E28-B523-67583045F7C1\9C0071BA-7096-415B-A55C-8016CC399DBC\Root\VFS\ProgramFilesX64\Google\Chrome\Application\|*******|1      |
|28200|chrome.exe                     |Google Chrome                                                                                   |136.0.7103.49   |54865920 |Low         |18     |C:\ProgramData\App-V\7D727041-7619-4E28-B523-67583045F7C1\9C0071BA-7096-415B-A55C-8016CC399DBC\Root\VFS\ProgramFilesX64\Google\Chrome\Application\|*******|1      |
|28348|SearchUI.exe                   |Search and Cortana application                                                                  |10.0.14393.2430 |54865920 |Normal      |14     |C:\windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\                                                                                    |*******|1      |
|28412|chrome.exe                     |Google Chrome                                                                                   |136.0.7103.49   |103186432|Low         |19     |C:\ProgramData\App-V\7D727041-7619-4E28-B523-67583045F7C1\9C0071BA-7096-415B-A55C-8016CC399DBC\Root\VFS\ProgramFilesX64\Google\Chrome\Application\|*******|1      |
|28512|ShellExperienceHost.exe        |Windows Shell Experience Host                                                                   |10.0.14393.2339 |79577088 |Normal      |38     |C:\windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\                                                                                          |*******|1      |
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Assembler Information:
----------------------


Registers:
----------

Hi Richard,

The main part need, the call stack, isn't included. Did you have to break it up due to size limits of the forum? I just increased your privileges so you should be able to post the whole thing now.

Would you mind adding the call stack? I don't care about the other stuff.

Sorry, I didn't think about that initially.

Thanks

John

Sorry, not sure what happened to the first part. Here's the call stack.

Call Stack Information:
----------------------------------------------------------------------------------------------------------------------------------------------------------------------
|Methods |Details|Stack           |Address         |Module  |Offset          |Source               |Unit             |Class  |Procedure/Method    |Line              |
----------------------------------------------------------------------------------------------------------------------------------------------------------------------
|*Exception Thread: ID=21388; Parent=0; Priority=0                                                                                                                   |
|Class=; Name=MAIN                                                                                                                                                   |
|DeadLock=0; Wait Chain=                                                                                                                                             |
|Comment=                                                                                                                                                            |
|--------------------------------------------------------------------------------------------------------------------------------------------------------------------|
|7FFFFFFE|04     |0000000000000000|00000000040A670B|Toad.exe|00000000005C670B|EExceptionInfoCpp.pas|EExceptionInfoCpp|       |DliNotifyFailureHook|342[16]           |
|00000040|04     |00000000013FCE08|0000000003B3C1FC|Toad.exe|000000000005C1FC|ELogging.pas         |ELogging         |       |LogDli              |9842[15]          |
|00000040|03     |00000000013FCE68|0000000003B014B3|Toad.exe|00000000000214B3|SysInit.pas          |SysInit          |       |__delayLoadHelper2  |                  |
|00000040|03     |00000000013FCF38|0000000003B009B4|Toad.exe|00000000000209B4|SysInit.pas          |SysInit          |       |_DelayLoadHelper2   |                  |
|00000040|03     |00000000013FCF68|0000000003E84B38|Toad.exe|00000000003A4B38|Winapi.UxTheme.pas   |Winapi.UxTheme   |uxtheme|dll                 |                  |
----------------------------------------------------------------------------------------------------------------------------------------------------------------------

Oops, I didn't even notice it was in the first part! Thanks.

Hm, it's not much of a call stack though. :frowning:

I was hoping to see what part of our code called uxtheme, but it's not showing that.

Well, if you aren't sure what changed....you can try resetting your user settings from main menu -> Utilities -> Manage User Settings. You can keep your connections and whatever else you want in the "recover" section. Your existing settings folder will be renamed first so you can return to it later if needed.

Hi John. I reset everything and restarted Toad, but got the same error.

Windows documentatation says that OpenThemeDataForDPI should be included in Windows 10 and newer, and Server 2016 and newer. https://learn.microsoft.com/en-us/windows/win32/api/uxtheme/nf-uxtheme-openthemedatafordpi.

That said, it's weird that it worked for a long time, then stopped working, especially if resetting all of your settings doesn't fix it. I'm not sure what would cause that, unless a windows update took it away.

Did any DPI/Scaling settings change for Toad or the desktop?

Also, I am wondering if you can fix it by checking "override" here (but I'm not sure which setting to tell you to put it on)

It is very strange as it only seems to be affecting me. I have compared a number of settings with a colleague who is running Toad on the same desktop. I don't seem to have the Compatibility tab under the Properties option. Our desktop is quite heavily locked down. Given we are running on VMWare and Citrix, there are a lot of moving parts. I suspected a Windows update as we had one around the time it stopped working, but I also checked the list of files in the previous 2 Windows updates and the uxtheme.dll version doesn't seem to have changed - new version number, but exactly the same size and at 574KB, which is 37KB smaller than the version on my Win10 machine at home.
I might try and get this raised with MS. As you have also seen, the missing DLL function should be present on Server 2016.