Toad World® Forums

version 10.5.0.41 Toad takes 3 minutes to launch

Has anyone come across this issue? My Toad take 3+ minutes to launch. All my other applications on the laptop are very responsive.

Windows XP Service pack 3
4 GB RAM
Dual Core ~2659 MHz processor

Cleared out all temp directories, no effect. Any help will be appreciated!

Mcafee?

On Sep 21, 2011, at 7:11 PM, “justoracledba” wrote:

Has anyone come across this issue? My Toad take 3+ minutes to launch. All my other applications on the laptop are very responsive.

Windows XP Service pack 3
4 GB RAM
Dual Core ~2659 MHz processor

Cleared out all temp directories, no effect. Any help will be appreciated!

We have seen that some anti-virus programs (e.g. McAfee and any who’s
underlying technology is licensed from them). The easy fix is simply to add Toad
to your AV white list under options. We’ve already told McAfee and they
have added info to their support site. But even if you are using something else
for AV – try the whitelist solution.

I got extra.dat from mcafee’s website but it did not seem to help.
Here is the information from my ToadDebug.txt after I turned on debug:

02:10:49:984 Initializing application
02:10:50:062 Creating GlobalDataModule
02:13:59:421 Performing Toad’s startup tasks
02:13:59:437 Setting Toad help file
02:13:59:452 Setting global options
02:13:59:452 Updating license key file with app info
02:13:59:468 Loading Formatter Plus
02:13:59:780 Creating main window
02:13:59:796 Create Bitmaps Form
02:14:00:421 Restoring dock layout
02:14:00:452 Checking for Spotlight
02:14:00:484 Checking for SQL Impact
02:14:00:484 Initializing Team Coding
02:14:00:499 Building quick scripts menu
02:14:00:499 Building external tools menu
02:14:00:530 Enabling features based on license
02:14:00:546 Restoring size and position
02:14:00:546 Performing Toad’s command line tasks
02:14:00:546 Application.Run

There is a long pause after Creating GlobalDataModule line …

Getting the new dat file will not help – McAfee has a known issue which
you can read about on their support site – the only work around until they
fix this is to whitelist toad.

There’s quite a lot happening after line 2 and before line 3. Our debug comments aren’t nearly granular enough

Check and see if you have any network resource not available (mapped drive or
network printer), or if maybe your task scheduler service isn’t running.

These aren’t problems anymore, but they were at some point. Not sure if
10.5 was affected or not.

This doesn’t appear to be the McAfee problem. That delay happened before
the “Initializing application” line.

Thanks for everyone’s help.

The issue was with my home wireless printer. Somehow in the ‘printers and faxes’ group, I had two entries for the same printer. I realized that while printing a document from Adobe Reader, adobe experienced exact same delay before opening up the print dialog.

Both Toad and Adobe’s print dialog open up in 2-3 seconds after removing that erroneous printer entry.