Hi Folks,
If Toad crashed for some reason and you were not able to get Support Bundle
– you can just try to launch Toad again and generate support bundle from
Help->Support Bundle as usual. Then describe your steps and attach your
support bundle – all errors are stored in ExceptionTrace.log file, so we
will be able to get it. Just point us to the right timeframe J
You can pack this files to archive by yourselves, just want to make note that
ToadSupportBundleToad for SQL Server.txt (that contains OS details) is
generating only from Toad.
Toad packs these folders and files to this archive:
…Documents and Settings\Application Data\Quest
Software\Toad for SQL Server 5.5
-SQLFormatter
-Session
-Context
-ModuleSettings
-Keyboard
-Layouts
Connections.xml
Settings.xml
Action.log
SqlServerPlanPrefs.xml
ToadSupportBundleToad for SQL Server.txt
ExceptionTrace.log
…Program Files (x86)\Quest Software\Toad for SQL Server 5.5
NGen.txt
Toad.exe.config
regards,
Alexander Maximov
