How to get the most out of this forum – a post describing best practices for what information to include:

The better a problem is described, the better the assistance tends to be.

In order to better assist with your issue at hand, please include the following information in your initial post:

  • Product, Version, and relevant environment details.

  • Include a screenshot of the problem

  • Describe the problem fully. What result was expected?

  • Can the issue be created on demand or is it intermittent?

  • If the problem can be generated faithfully, what are the exact steps to recreate the problem?

  • Any other pertinent information

How to create Support Bundles

The support bundle window provides information about several aspects of your SQL Server and Toad setups.

To create a support bundle, select Help | Support Bundle, in Toad’s menu bar. This will generate a report that you can include in your post. It may also generate an e-mail that contains the same report, along with your settings files and log files.

*Note: Please refrain from including private data in your posts. Be as thorough as you can with the provided info. We will reply to you as quick as possible. We are glad to assist you.

Latest Release Information:

This announcement includes information on our latest releases, links to our downloads and documentation and overview of new features. This way you can stay as informed as possible:

“What’s New” Section:

Link to Download & Documentation:

Link to Trial:

Link to the release notes:

Top 5 Knowledge Base Articles:

Here you can find what knowledge articles are trending.

These are this month’s Top Knowledge Base Articles:

  1. What’s New in Toad for SQL Server 6.7? (198975)

2.The license key and site message do not work with version 6.7 (205008)

  1. Debug Error "The EXECUTE permission was denied on the object ‘sp_enable_sql_debug’, database ’ (66187)

  2. Is it possible to increase the connection timeout setting in Toad (28042)

  3. How to read SQL Server transaction logs in Toad for SQL Server? (85266)

Feel free to browse them. Remember to sign in to get the entire information available for our Register users.