Toad World® Forums

FW: Don't upgrade from Lync to skype

Have you guys heard of this one? We use Microsoft Lync as an IM and online meeting tool. When a coworker upgraded to Skype for Business he had various issues with TOAD. Any ideas what that is about?

From: Micheal Swindle

Sent: Monday, May 01, 2017 10:15 PM

To: Chris Johnson; Michael Kanyuh; Mike Hooper; Megha Kodiatar; Troy West - Information Systems; Loni Newcomb

Subject: RE: Don’t upgrade from Lync to skype

I got the helpdesk to uninstall this and re-install the old Lync I had. Yea……

Yea its really strange and it seems to be a different error each time it crashes. So it’s not consistent.

From: Chris Johnson

Sent: Monday, May 01, 2017 9:06 PM

To: Micheal Swindle mswindle@dollargeneral.com; Michael Kanyuh mkanyuh@dollargeneral.com; Mike Hooper <mhooper@dollargeneral.com >; Megha Kodiatar mkodiata@cw.dg.com; Troy West - Information Systems trwest@dollargeneral.com; Loni Newcomb LNewcomb@dollargeneral.com

Subject: Re: Don’t upgrade from Lync to skype

​I’ll drop a note to the dev team tomorrow and ask them if they have heard of this.


From: Micheal Swindle

Sent: Monday, May 1, 2017 7:05 PM

To: Michael Kanyuh; Mike Hooper; Chris Johnson; Megha Kodiatar; Troy West - Information Systems; Loni Newcomb

Subject: Don’t upgrade from Lync to skype

The new Skype for Business does not play nice with Toad.

I get all kinds of strange issues causing Toad to crash when I have Skype running.

Strange. We upgraded to Skype last year and I haven't seen an issue (except that Skype is pretty horrible). Any chance we could get a support bundle so we can see version/OS/...?

He has reverted to Lync. Still want the bundle anyway?

From: Gregory Liss [mailto:bounce-GTDG@toadworld.com]

Sent: Tuesday, May 02, 2017 6:59 AM

To: toadoraclebeta@toadworld.com

Subject: RE: [Toad for Oracle - Beta Discussion Forum] FW: Don’t upgrade from Lync to skype

External Sender

RE: FW: Don’t upgrade from Lync to skype

Reply by Gregory Liss

Strange. We upgraded to Skype last year and I haven’t seen an issue (except that Skype is pretty horrible). Any chance we could get a support bundle so we can see version/OS/…?

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Yes please. It may give some insight into the issue.

And I personally think he “upgraded” to Lync from Skype. :slight_smile:

On May 2, 2017, at 9:15 AM, crjohnso bounce-crjohnso@toadworld.com wrote:

RE: FW: Don’t upgrade from Lync to skype

Reply by crjohnso
He has reverted to Lync. Still want the bundle anyway?

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Okay, I have his support bundle. Not sure if I can attach it or not, but we’ll try it…

If that doesn’t work let me know how you would like me to send it.

From: Gregory Liss [mailto:bounce-GTDG@toadworld.com]

Sent: Tuesday, May 02, 2017 8:17 AM

To: toadoraclebeta@toadworld.com

Subject: RE: [Toad for Oracle - Beta Discussion Forum] FW: Don’t upgrade from Lync to skype

External Sender

RE: FW: Don’t upgrade from Lync to skype

Reply by Gregory Liss

Yes please. It may give some insight into the issue.

And I personally think he “upgraded” to Lync from Skype. :slight_smile:

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Hi Chris,

Got it. Since he’s running 12.6, it’s pretty hard for us to troubleshoot since we’re going to be releasing 12.11 in about 6 weeks.

Greg

On May 2, 2017, at 9:15 AM, crjohnso bounce-crjohnso@toadworld.com wrote:

RE: FW: Don’t upgrade from Lync to skype

Reply by crjohnso
He has reverted to Lync. Still want the bundle anyway?

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Understood. Everyone isn’t as “leading edge” as I am. We’ve got people still on 11.6 just because that’s the version put on the network three years ago (or whatever) and the network guys who configure new laptops and such haven’t stayed up with the times and the users are too lazy or don’t know how to upgrade.

From: Gregory Liss [mailto:bounce-GTDG@toadworld.com]

Sent: Tuesday, May 02, 2017 8:58 AM

To: toadoraclebeta@toadworld.com

Subject: RE: [Toad for Oracle - Beta Discussion Forum] FW: Don’t upgrade from Lync to skype

External Sender

RE: FW: Don’t upgrade from Lync to skype

Reply by Gregory Liss

Hi Chris,

Got it. Since he’s running 12.6, it’s pretty hard for us to troubleshoot since we’re going to be releasing 12.11 in about 6 weeks.

Greg

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