Toad World® Forums

Recent Windows update

Last week all of a sudden Toad was unable to open. I got a popup with a generic message:

"Toad for SQL Server has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

I uninstalled a recent Windows update and Toad works fine.

I've re-installed and uninstalled a couple of times as a test and yup, the Windows update seems to be the culprit. This is a bad moment for Toad to be unavailable, so I'm tolerating it for now, but it isn't sustainable forever.

I'm using the most recent freeware version of Toad, but I also tried installing the full version (as a free trial) and had the same experience. I haven't tried Beta.

Has anybody else experienced this?

What is the name of the windows upgrade that is causing the issue?

The update I uninstalled is KB4507460.

I tried to trigger this upgrade on a couple of pcs and could not. What OS version do you have?

Windows 10 Enterprise 2016 LTSB

It's my understanding that the LTSB version is no longer supported so you will need the recent update, right?
Let us test the new update on Win 10 Enterprise with Toad and get back to you.

I really should get current with security updates, yes.

Thanks.

Hello! Have you been able to re-create the issue? If there is an incompatibility with the OS, I am surprised that others are not having the same problem.

Hi,
still working on it - I'm in the middle.
image

Hi,
after fully updating I have this version:
image
Can you run winver to see the version number of your Windows?

Hi,
can you please disable Script debugging in Internet Explorer:

Many apologies for a delayed response. Yes, here is the version number:
image

Thanks. I'll try to get your exact update .3085 to see if I can reproduce.

I've been delaying Windows updates for some weeks, but I did let the most recent update through to see what happened, and the issue seems to be resolved. All tables and views connect fine and I was able to run a simple test query.

Oh, great! I just wasn't able to get this specific Win update yet although I used the LTSB branch.
Thanks for letting us know.