Receive error when trying to connect to TIC server

Toad Data Point & Toad Intelligence Central
1

I have remoted in to our TIC server, and have opened the TIC admin console. I am then attempting to connect to the TIC server, and receive the following error:

Error connecting to the Intelligence Central server "root@localhost", java.util.ConcurrentModificationException

Any ideas on how to fix this?

Thanks for your help.

Jeff.

2

Hi Jeff,

What’s your TIC version? Can you find the log and get it to me as there is exception there? You can find the log in %homepath%/.adminconsole/adminconsole.log.

As the admin console is going to retire, we suggest using the web console for management and TDP(Toad Data Point) for mapping or cross query.

Regards,

Gavin

3

Gavin,

Thank you for responding.

TIC Version is 3.1.0.22. I have attached the log file.

I did exit TIC, and was able to establish a connection after re-opening TIC, so apparently this is a sporadic issue.

I am not familiar with accessing TIC through the web console - is there a document that explains this?

Thanks for your help. Jeff.
adminconsole.log (19.4 KB)

4

Thanks.

We will plan to fix the bug.

About web console, it’s just a web app. If you have installed Toad Intelligence Central Web Server with default setting, you can access it through http://localhost:80/login on TIC server.

You can simply logon with your TIC account/password and take a try. Or you can find more detials from the documents on https://support.quest.com/toad-intelligence-central/3.1/technical-documents.