The installer message is most likely not coming from toad’s msi, rather the bootstrapper executable. I say that because toad.msi does not put down any file in that location called “Production.bmp”. If this is the case it sounds like Toad installed just fine despite the error. The empty screen you saw was probably because that .bmp file could not be put down, which is probably harmless.
The after install message is not related to the during install message, meaning one is not causing the other. However, I would think the same problem is causing both errors. Something, whether it’s some kind of corporate security, anti-virus, or OS restrictions/security is causing this, not Toad. One thing I would check is UAC (Windows user account control). Make sure this is turned off or as low as it can go. Unless anyone else has any suggestions I would say the next step is to contact Dell support so they can collect more info from you and better troubleshoot this issue.
From: fongrj [mailto:email@example.com]
Sent: Thursday, October 01, 2015 12:12 PM
Subject: RE: [Toad for Oracle - Discussion Forum] Issue Installing Toad For Oracle
RE: Issue Installing Toad For Oracle
Reply by fongrj
The issue occurs at both the install and after the install when attempting to launch TOAD. Version 12.6 that I’m installing.
During install: Cannot create file
After I click OK - I get an odd screen that show a window that is nearly empty which looks like where the steps would normally appear. I click NEXT and select the Products to Install (TOAD for Oracle 64-bit).
Then get installation completes.
After install: Toad Message after .exe install.
Toad has encountered an unexpected error.
Details: Cannot create file “C:\Users<user>\AppData\Roaming\Dell\Toad for Oracle\SettingsLocations.ini”. Access is denied.
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