Toad 12.6 won't open

This was working previously. However, when I try to open now. Nothing happens. No error. Nothing. If I put DebuggerOption=1 in the toadbe.ini file. It doesn't create a debug log because I think it's failing before that.

This happened to me a few weeks ago, and when I uninstalled and deleted out the files from AppData\Roaming\Dell\Toad for Oracle, and re-installed it worked.

However, now when I delete out that folder and try a fresh install. None of the folders or files in "AppData\Roaming\Dell\Toad for Oracle" gets created. I've tried both 12.10 and 12.6. Same issue. Nothing gets created. Any ideas?

If you want to try to preserve any settings for later, make a copy of ...AppData\Roaming\Dell\Toad for Oracle\your version.

Then

  1. Remove all installed Toads
  2. Remove all Toad folders under AppData\Roaming\Dell\
  3. Remove SettingsLocations.ini under AppData\Roaming\Dell\
  4. Reinstall
  5. Once you've confirmed all is working again, shut Toad down and copy back whatever settings you want. You might want to keep that to a minimum (like connections.*) since something may be wonky in there.

I've tried that. I uninstalled every Toad. Then I've deleted out the entire Dell folder.

However, when I re-install. That Dell folder and everything underneath it isn't getting re-created.

Oh sorry, you said that from the start.

I have not heard of this problem before. Did something change with the permissions on that folder? Did you try running Toad as an administrator? (not just the installer but Toad itself)

So I got an admin to run the program, and they were able to open it. It prompted them for a license and it then created the roaming folders under THEIR user_id.

However, it still doesn't open for me. I'm not sure what permission. (Windows?) now I'm possibly missing?

I would say "read/write in the AppData\Roaming folder" but since you were able to manually delete files from there, that doesn't seem like it.

You might want to take this one up with support. Maybe they've heard of this before. I'll post again if I get any ideas.

1 Like