Single quote issue when copying from word

The customer to have working a quote ' from word have to the following: Once he have the Word single quotes in place, he have to do replace with ^c (what is in clipboard) from copied TDP single quote into Word.

It would be helpful if TDP didn't have its own keyboard characters instead of using ANSI universal characters. Recommendation: If TDP needs its own non-standard characters, it should be some sort of CNRL-option accessibility so as to avoid this very issue.
Regards,