Toad World® Forums

Toad for Oracle blocked by VPN

#1

I can't start Toad when I'm connected via VPN. It freezes on loading screen. In order to avoid this i need to start Toad first then VPN. My version of Toad is 12.12.0.39

#2

Curious if this still happens when you upgrade to 13.1?

#3

Yes, the same happens after upgrade to 13.1

It stops on loading screen

Checking feedback server...

#4

Try this:

Go to Options -> Online. Click the "Toad Improvement Program" to "No".

Let me know if that helps.

#5

Hi John,

I tried "Toad Improvement Program" to "No", it's blocked again on loading screen except now is different message

Setting global options...

#6

Maybe you have a path in your settings somewhere that is not accessible when you have your VPN connected? (I know, usually it's the other way around!)

You can have a peek in toad.ini to check, or if you want to just reset Toad's options, there are steps to do that here:

#7

Another thing to try is the 13.2 beta and see if you're still experiencing the issue.

A change was made between 13.1 and 13.2 that I believe might help.

#8

I've reset User Settings, no progress

#9

In Local network Toad works fine, and my previous older version worked well on VPN

#10

issue is resolved by setting the default printer "Microsoft Print to PDF"

#11

Was the old printer not accessible when you had your VPN connected?

#12

I've had no printer as default one. The corporate one I guess that is not accessible through VPN