Toad World® Forums

"setting global options" stuck, View|Options window opened 35 seconds

Hi,
Toad 14.0.75.662 x64/Oracle 19.3 x64 client on Win x64 (Citrix server).
After Toad upgrade with (preserving old version) mine toad strat is stuck on "setting global options". Also open of Settings windows last 35 seconds.
I know there is a lot of explanation how to overcome this (printer for example, participate toad...etc...all I know from previous versions), but this is already checked.
I trtied to set
[SETTINGS]
DebuggerOption=1
but no ToadDebug.txt is generated at all!
What to do in this case? How to approach but something is obviuosly somewhere stuck a lot.
Thx for your support.
Brg
Damir

I have clean up setting with reset user option but no help....all is stuck again.
Then I drop all files and subfolders in mine roaming profile "C:\Users\xxxxx\AppData\Roaming\Quest Software\Toad for Oracle\14.0" and nothing better.

Try renaming the folder C:\Users\xxxxx\AppData\Roaming\Quest Software\Toad for Oracle

(not the one with version number underneath)

Also, I don't understand - if Toad is stuck on starting up, how are you getting to the point where you can open the options window? You said that was taking 35 seconds.

By the way, starting with version 14, Toad no longer looks at printers until you actually try to print something.

this didn't help ... all is like before.
Toad 13.3 under same user and same oracle home, works perfectly.
Could you please tell me which files should I sent to you that you can look what is stucking Toad in mentioned two points.

Your second point doesn't make sense - options window taking 35 seconds to open.

How can you even get to the options window if Toad is stuck on startup?

I'm not sure what's causing it to get stuck on "Setting Global Options". There really isn't much happening at that point. I thought it might have had something to do with lack of internet access, but it does not.

Edit: Try both of these, in Toad.ini, under [SETTINGS]

FeedBackOptIn=0
InternetAccess=0

I said the Toad loading splash screen is stuck but not freezed, sorry for my English.
And yes Options window was also stuck for 45 seconds.
After placing:
InternetAccess=0

all is fixed.

Really do not understand why this parameter is not visual from Toad options GUI and why today all apps need

Thx case may be closed as solved. to have access to the internet?
:slight_smile:

Ah, so it's just slow on the splash screen, not really stuck (Stuck and frozen are the same to me)

There is an installation option for the Internet Access setting.
Toad has an internet access check. The Toad.ini option is an override.
The weird thing is that when I disable the network on my PC, Toad still starts Ok.
Maybe there is more to it with Citrix.

There is an installation option for the Internet Access setting.
Could you please show me where is that option in installation part.

I do not claim I have ever seen it….

And even I missed it, why there is no GUI option to disable that but only through .ini file?

Lijepi pozdrav/Best regards,

image004.png

Damir Vadas

Senior Oracle consultant

damir.vadas@gmail.com

Website: https://damir-vadas.blogspot.com

Mobile AT: +436646637084

Mobile HR: +385916140548

  • |

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IZJAVA O ODRICANJU ODGOVORNOSTI: Ova elektronička poruka je povjerljiva i može sadržavati povlaštene informacije. Ako niste naznačeni primatelj, niste ovlašteni čitati, printati, pohraniti, obrađivati ili priopćavati ovu poruku. Ako ste ovu poruku primili greškom, molimo Vas da o tome odmah obavijestite pošiljatelja i izbrišete ovu poruku, njene privitke i kopije.
Vadas savjetovanje d.o.o. ne preuzima nikakvu odgovornost s obzirom na bilo koju moguću netočnost bilo kojeg podatka koji je sadržan u ovoj poruci ako takav podatak nije povezan s registriranim predmetom poslovanja tvrtke Vadas savjetovanje d.o.o. .

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If you use the command-line installer, you can add RESTRICTIONS=i to restrict internet access.

The Ini setting was added for debugging. We did not feel like there was a need for most users to turn this on and off.

Ok.

I was not installing silently Toad-but through GUI.

So expect that hidden parameters in installation can be somehow change later through GUI, if not directly during the install process.

Please tell me is this acceptable or I miss all the something about this parameter which was actuivated not by me, nor I wanted and this parameter was making problems in Toad work, while in the same time I didn’t want it.

Lijepi pozdrav/Best regards,

image004.png

Damir Vadas

Senior Oracle consultant

damir.vadas@gmail.com

Website: https://damir-vadas.blogspot.com

Mobile AT: +436646637084

Mobile HR: +385916140548

  • |

image002.png



IZJAVA O ODRICANJU ODGOVORNOSTI: Ova elektronička poruka je povjerljiva i može sadržavati povlaštene informacije. Ako niste naznačeni primatelj, niste ovlašteni čitati, printati, pohraniti, obrađivati ili priopćavati ovu poruku. Ako ste ovu poruku primili greškom, molimo Vas da o tome odmah obavijestite pošiljatelja i izbrišete ovu poruku, njene privitke i kopije.
Vadas savjetovanje d.o.o. ne preuzima nikakvu odgovornost s obzirom na bilo koju moguću netočnost bilo kojeg podatka koji je sadržan u ovoj poruci ako takav podatak nije povezan s registriranim predmetom poslovanja tvrtke Vadas savjetovanje d.o.o. .

DISCLAIMER: This e-mail is confidential and may also contain privileged information. If you are not the intended recipient, you are not authorized to read, print, save, process or disclose this message. If you have received this message by mistake, please inform the sender immediately and delete this e-mail, its attachments and any copies. Vadas savjetovanje d.o.o. does not take any responsibility with regards to

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Please consider your environmental responsibility. Before printing this e-mail message, ask yourself whether you really need a hard copy.

No, they cannot. The idea behind the installation option is that when Toad is installed by IT department, if they want to impose some rule on the users (internet access or inability to save passwords), then this is how they do it, and users cannot undo it with an ini settings.

This particular ini setting is just an additional way to turn off internet access. You can't use it to turn internet access back on if it was turned off by the installation parameter.

I'm sorry, I don't understand what you are asking me here. I still don't really know why your Toad didn't work right. As I mentioned before, when I cut off the internet on my PC (without messing with any Toad settings), Toad still works OK for me. Something else is going on here. Somehow your copy of Toad wasn't detecting that there was no internet access when it should have. Maybe something related to Citrix. But I can't test that because I don't have Citrix.

John.

99.99% of corporations do not like that any application is accessing the internet.

If we do not agree on that, then I think we should stop and leave it like it is…solved with hidden parameter.

But if you agree, I hope that “deny all, allow something” in a case of internet should be default in Toad setup.

:blush:

Lijepi pozdrav/Best regards,

image004.png

Damir Vadas

Senior Oracle consultant

damir.vadas@gmail.com

Website: https://damir-vadas.blogspot.com

Mobile AT: +436646637084

Mobile HR: +385916140548

  • |

image002.png



IZJAVA O ODRICANJU ODGOVORNOSTI: Ova elektronička poruka je povjerljiva i može sadržavati povlaštene informacije. Ako niste naznačeni primatelj, niste ovlašteni čitati, printati, pohraniti, obrađivati ili priopćavati ovu poruku. Ako ste ovu poruku primili greškom, molimo Vas da o tome odmah obavijestite pošiljatelja i izbrišete ovu poruku, njene privitke i kopije.
Vadas savjetovanje d.o.o. ne preuzima nikakvu odgovornost s obzirom na bilo koju moguću netočnost bilo kojeg podatka koji je sadržan u ovoj poruci ako takav podatak nije povezan s registriranim predmetom poslovanja tvrtke Vadas savjetovanje d.o.o. .

DISCLAIMER: This e-mail is confidential and may also contain privileged information. If you are not the intended recipient, you are not authorized to read, print, save, process or disclose this message. If you have received this message by mistake, please inform the sender immediately and delete this e-mail, its attachments and any copies. Vadas savjetovanje d.o.o. does not take any responsibility with regards to

green_32.png

Please consider your environmental responsibility. Before printing this e-mail message, ask yourself whether you really need a hard copy.

And still one thing is left.

Why debug is not producing ToadDebug.txt in mine case?

What could be the reason for that?

Another hidden parameter or what?

Lijepi pozdrav/Best regards,

image004.png

Damir Vadas

Senior Oracle consultant

damir.vadas@gmail.com

Website: https://damir-vadas.blogspot.com

Mobile AT: +436646637084

Mobile HR: +385916140548

  • |

image002.png



IZJAVA O ODRICANJU ODGOVORNOSTI: Ova elektronička poruka je povjerljiva i može sadržavati povlaštene informacije. Ako niste naznačeni primatelj, niste ovlašteni čitati, printati, pohraniti, obrađivati ili priopćavati ovu poruku. Ako ste ovu poruku primili greškom, molimo Vas da o tome odmah obavijestite pošiljatelja i izbrišete ovu poruku, njene privitke i kopije.
Vadas savjetovanje d.o.o. ne preuzima nikakvu odgovornost s obzirom na bilo koju moguću netočnost bilo kojeg podatka koji je sadržan u ovoj poruci ako takav podatak nije povezan s registriranim predmetom poslovanja tvrtke Vadas savjetovanje d.o.o. .

DISCLAIMER: This e-mail is confidential and may also contain privileged information. If you are not the intended recipient, you are not authorized to read, print, save, process or disclose this message. If you have received this message by mistake, please inform the sender immediately and delete this e-mail, its attachments and any copies. Vadas savjetovanje d.o.o. does not take any responsibility with regards to

green_32.png

Please consider your environmental responsibility. Before printing this e-mail message, ask yourself whether you really need a hard copy.

image006.png

Look in User Files\Logs

File is now ToadDebug.Log

I do not have this file generated.
Could it be somehow that my citrix profile and security prevents this file generation ?
I know that some exceptions were saved (eu.... something) in some file...any hint what to look for?
P.S.
I can read and write to that dir as well as create this file manually.

Exceptions are saved in the file "C:\Users\xxxxx\AppData\Roaming\Quest Software\Toad for Oracle\14.0\Toad.el

The file "C:\Users\xxxxx\AppData\Roaming\Quest Software\Toad for Oracle\14.0\User Files\Logs\ToadDebug.log only contains data if you edit Toad.ini, and add Debug=1 in the [SETTINGS] section.