Upgrade to Windows - backspace key not working

That file doesn't exist in version 13.1. I'm not sure why you're getting BS when you hit the backspace key though. The guy who would know is out this week.

Resetting user files will probably solve it. Directions to do that are here: Toad for Oracle not working after in place upgrade to Win 10 (Skip the part about reinstalling Oracle client, you can leave that alone)